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Novotel Kayseri

Property class: 4

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Photo gallery for Novotel Kayseri

A table set with various dishes, including salads, meats, and drinks, in an outdoor seating area with wicker furniture and a view of a pool and greenery.
A modern reception area with two reception desks, a large clock, and a potted plant.
An outdoor dining area with multiple tables and chairs, large windows, and a view of the interior.
A Novotel hotel building with a modern design, featuring multiple floors and a prominent entrance.
A modern gym with various cardio machines, weightlifting equipment, and a large mirror reflecting the space.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Alsancak Mahallesi, Bulvari No 163, Kocasinan, Kocasinan, Kayseri, 38110
  • Place, Kayseri Castle
    ‪2 min drive‬
  • Place, Meydan Camii
    ‪2 min drive‬
  • Place, Hunat Hatun Mosque
    ‪2 min drive‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk with a TV, a chair, a window with a view of buildings, and a lamp.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A modern bathroom with two sinks, a large mirror, and a shower enclosure.

Superior Suite, 1 Queen Bed with Sofa bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Executive Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk with a TV, a chair, a sofa, and a window with a city view.

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Kocasinan

Located in Kayseri City Center, Novotel Kayseri is within 2 miles (3 km) of sights such as Forum Kayseri Shopping Mall and City and Mimar Sinan Museum. This 96-room, 4-star hotel has free in-room WiFi along with free valet parking and a gym.

What's nearby

  • Kayseri Castle - 2 min drive - 1.2 miles
  • Mahperi Hunat Hatun Complex - 2 min drive - 1.2 miles
  • Meydan Camii - 2 min drive - 1.4 miles
  • Sahabiye Medresesi - 2 min drive - 1.4 miles
  • Hunat Hatun Mosque - 2 min drive - 1.4 miles

Getting around

  • Kayseri Station - 5 min drive
  • Kayseri (ASR-Erkilet Intl.) - 10 min drive

Restaurants

  • ‪Van Kahvaltı Sarayı - ‬9 min walk
  • ‪Twix - ‬17 min walk
  • ‪Van Kahvaltı Evi - ‬9 min walk
  • ‪SAFRAN CAFE PASTANE İMALATHANESİ - ‬17 min walk
  • ‪Novotel Beach Lounge - ‬15 min walk

About this property

Novotel Kayseri

Novotel Kayseri features a gym, free WiFi in public areas, and conference space. If you drive, take advantage of free valet parking. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include a 24-hour business center, coffee/tea in a common area, and free newspapers.
LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nefais Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (13 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (8 inches wide)
  • Wheelchairs on site

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 11514

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Kayseri Novotel
Novotel Hotel Kayseri
Novotel Kayseri
Novotel Kayseri Hotel

Frequently asked questions

Is a free cancellation option available at Novotel Kayseri?

Novotel Kayseri offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Kayseri?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Novotel Kayseri on Oct 28, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Novotel Kayseri?

This hotel is situated in Kayseri City Center, close to Sahabiye Medresesi, Hunat Hatun Mosque, and Meydan Camii. You'll also find Kayseri Castle and City and Mimar Sinan Museum within a short drive.

Does Novotel Kayseri feature a casino?

No, Novotel Kayseri doesn't have a casino.

Is there an indoor pool at Novotel Kayseri?

No, there is no indoor pool at this hotel.

Does Novotel Kayseri have a restaurant with a breakfast menu?

Yes, Novotel Kayseri serves buffet breakfast for a surcharge each morning at Nefais Restaurant.

Does Novotel Kayseri allow pets to stay for free?

Yes, pets stay free at Novotel Kayseri.

How close is the airport from Novotel Kayseri?

The closest major airport to Novotel Kayseri is Kayseri (ASR-Erkilet Intl.), which is 2.6 mi away (10 minutes by car).

Novotel Kayseri Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 701 reviews
Rating 8 - Good. 230 out of 701 reviews
Rating 6 - Okay. 68 out of 701 reviews
Rating 4 - Poor. 22 out of 701 reviews
Rating 2 - Terrible. 21 out of 701 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dinner was good family friendly and staff was excellent.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff. Clean and comfortable room with everything you need.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location was amazing, staff were extremely helpful and always smiling
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff Thank you
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel with good rooms
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel would definitely boo it again if staying in Kayseri
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kayseri

Really nice place
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

it was a night stay and was a great stay. room was good with neat and clean. breakfast was good with good standard. overall it was a great stay
Stayed 1 night in Dec 2022
Verified review

8/10 Good

Met our needs. Clean hotel feels more like a business oriented travelers. We used it as a one night before flying back to Istanbul. All OK, nothing special
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Just a regular airport hotel, where you stay for convenience rather than for fun.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. We appreciate the breakfast choices. Great value for money. 7 minute drive to Kayseri Airport. Will definitely recommend
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was an emergency stop at novo hotel as our rental car had a problem.the hotel was very clean
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
i spend a very comfotable nugh at the hotel. the room was clean and cozzy. we will back on my next trip to Kayseri
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what I needed

The expected high standard and convenience, at a sensible price.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
..
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Novotel Kayseri

Hotel lovely & clean. Large rooms. Slightly out of town (35min walk) but extremely convenient for airport. Woken by train blasting horn throughout night (probably every hour) so poor nights sleep
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Biggest issue was the fact that I had requested a non-smoking room for my family with small kids but seemed like the room and the entire floor was for smokers. I had to keep the window in my room open at all times (when it was freezing outside) to make it easier to breathe. On the plus side, excellent breakfast. Staff was helpful in allowing me store my luggage in storage at the hotel a few hours before check-in.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean, secure, close to airport. The room was very hot and it was too noisy (busy road) to sleep with window open. The hotel turned off the air conditioning for the season despite warm weather. Ask before you stay!!
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel and staff are lovely, but the big issue is that the AC was not on, I have read multiple reviews and they are fully aware of this, and so this ment I had to sleep with the window open and earplugs, it's really a shame that they don't resolve this issue
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Some of the guys in the lobby especially in the night or evening dont know how to treat the guests
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Carper very dirty. The minibar charge toomuch.
Stayed 2 nights in Aug 2022