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The Kayseri Loft Hotel

Family-friendly slopeside fun with snow tubing

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Photo gallery for The Kayseri Loft Hotel

Lobby
Garden
Executive Suite, Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace
Reception hall
Garden view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Spa
  • Room service
  • Laundry

Explore the area

View in a map
Germir Mahallesi, Sivas Caddesi, 1777. Sokak No:39, Melikgazi, Kayseri, Kayseri, 38030
  • Place, Cifte Kumbet
    ‪18 min walk‬
  • Place, Kayseri Castle
    ‪6 min drive‬
  • Place, Meydan Camii
    ‪6 min drive‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Suite Room Mountain View

Deluxe Suite Room Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room Mountain View

  • 1292 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Large Twin Bed

View all photos for Deluxe Family Room Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Family Room Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Double/Twin Apart Mountain View

Deluxe Double/Twin Apart Mountain View | Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Apart Mountain View

7.4 out of 10
Good
(10 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Apart Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Apart Room - SKI PACKAGE

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room - SKI PACKAGE

  • 1292 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Room - SKI PACKAGE

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Room - SKI PACKAGE

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Deluxe Family Room - SKI PACKAGE

Shower, free toiletries, hair dryer, slippers

Deluxe Family Room - SKI PACKAGE

  • 431 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

View all photos for Deluxe Double/Twin Room Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Room Mountain View

7.6 out of 10
Good
(15 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Junior Suite Room with Mountain View

40-cm LED TV with satellite channels, TV, table tennis

Junior Suite Room with Mountain View

  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Presidental Suite Room with Jacuzzi

Premium bedding, memory foam beds, minibar, laptop workspace

Presidental Suite Room with Jacuzzi

  • 1292 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Room with Terrace

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Suite Room with Terrace

  • Sleeps 4

View all photos for Deluxe Family Room with Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Family Room with Mountain View

  • Sleeps 4

View all photos for Presidental Suite Room with Turkish Bath&Jakuzzi

Premium bedding, memory foam beds, minibar, laptop workspace

Presidental Suite Room with Turkish Bath&Jakuzzi

  • Sleeps 4

View all photos for Junior Suite With Jakuzzi

Premium bedding, memory foam beds, minibar, laptop workspace

Junior Suite With Jakuzzi

  • Sleeps 4

View all photos for Deluxe Double/Twin Room with Mountain View

Premium bedding, memory foam beds, minibar, laptop workspace

Deluxe Double/Twin Room with Mountain View

  • Sleeps 4

Deluxe Apart Room - SKI SHUTTLE PACKAGE

  • Sleeps 4
  • 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 2 Twin Beds, 1 Large Twin Sofa Bed and 2 Twin Murphy Beds

Deluxe Family Room - SKI SHUTTLE PACKAGE

  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed OR 4 Twin Beds and 2 Twin Murphy Beds

Deluxe Room - SKI SHUTTLE PACKAGE

  • Sleeps 4
  • 2 Large Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed OR 1 Queen Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

Deluxe Suite Room - SKI SHUTTLE PACKAGE

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Murphy Bed

Deluxe Suite Room With Mountain View

  • Sleeps 5

Deluxe Suite Room-Ski Shuttle Package

  • Sleeps 5

Deluxe Suite Room With Mountain View

  • Sleeps 5

About the neighborhood

Kayseri

Located in Melikgazi, The Kayseri Loft Hotel is within a 10-minute drive of popular attractions such as Kayseri Castle and City and Mimar Sinan Museum. This 85-room hotel has ski-in/ski-out access, a full-service spa, and 2 restaurants. It's connected to a shopping center in central Kayseri, and a short drive from Cifte Kumbet and University of Erciyes.

What's nearby

  • Cifte Kumbet - 18 min walk - 1.0 mile
  • Kayseri Castle - 6 min drive - 4.3 miles
  • Meydan Camii - 6 min drive - 4.6 miles
  • Hunat Hatun Mosque - 6 min drive - 4.6 miles
  • Erciyes Ski Resort - 26 min drive - 18.2 miles

Getting around

  • Kayseri Station - 7 min drive
  • Kayseri (ASR-Erkilet Intl.) - 12 min drive

Restaurants

  • ‪Selim Sahin Perde Ve Ev Tekstili - ‬20 min walk
  • ‪Doğan Kebap 'Doğu Terminali/Kayseri' - ‬8 min walk
  • ‪Bahçekule Restaurant - ‬1 min walk
  • ‪Kalbim Yemek Hizmetleri - ‬18 min walk
  • ‪tarla - ‬15 min walk

About this property

The Kayseri Loft Hotel

Family-friendly slopeside fun with snow tubing
Guests of The Kayseri Loft Hotel have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Free valet and self parking are available, and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this ski hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
40-cm LED TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and electric kettles are other standard amenities.
Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a sauna.

Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 3 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 30 km
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: TRY 449 to 899 for adults and TRY 349 to 649 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Black Lounge
  • The Roof Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Evening entertainment
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Optional ski privileges
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,142 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In a regional park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Extra futon (surcharge)
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm LED TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TRY 449 to 899 for adults, and TRY 349 to 649 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: TRY 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
Tax ID - 0490365401
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free extended parking. There's also a car charging station.
Property Registration Number 2022-38-0002

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • Tax ID number is 0490365401.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at The Kayseri Loft Hotel.

Property is also known as

The Kayseri Loft Hotel Hotel
The Kayseri Loft Hotel Kayseri
The Kayseri Loft Hotel Hotel Kayseri

Frequently asked questions

Are free cancellation options available at The Kayseri Loft Hotel?

The Kayseri Loft Hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do near The Kayseri Loft Hotel?

This hotel is situated in Melikgazi within a short 18-minute walk of Cifte Kumbet. You'll also find Kayseri Castle and Hunat Hatun Mosque within a short drive.

Will I be able to park at The Kayseri Loft Hotel?

Yes, valet parking, self parking and long-term parking are free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is a spa located at The Kayseri Loft Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, sports massages, aromatherapy, and couples treatments.

Does The Kayseri Loft Hotel have a casino?

No, The Kayseri Loft Hotel doesn't have a casino.

Is there an indoor pool at The Kayseri Loft Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:30 PM.

What will couples enjoy most about a stay at The Kayseri Loft Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a restaurant with al fresco dining.

Are there hot tubs at The Kayseri Loft Hotel?

Yes, this hotel has a spa tub.

Does The Kayseri Loft Hotel have a restaurant with a breakfast menu?

Yes, The Kayseri Loft Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Kayseri Loft Hotel allow pets to stay for free?

Yes, cats can stay for free at The Kayseri Loft Hotel.

Are there connecting rooms at The Kayseri Loft Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from The Kayseri Loft Hotel?

The closest major airport to The Kayseri Loft Hotel is Kayseri (ASR-Erkilet Intl.), which is 5.9 mi away (12 minutes by car).

Are there rooms with balconies at The Kayseri Loft Hotel?

Yes, every guestroom at The Kayseri Loft Hotel comes with a balcony with some featuring mountain views.

Does The Kayseri Loft Hotel offer wedding services?

There are wedding services available at The Kayseri Loft Hotel if that's in your vacation plans.

Reviews

The Kayseri Loft Hotel Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 250 out of 474 reviews
Rating 8 - Good. 135 out of 474 reviews
Rating 6 - Okay. 43 out of 474 reviews
Rating 4 - Poor. 25 out of 474 reviews
Rating 2 - Terrible. 21 out of 474 reviews

Reviews

6/10 Okay

Karen Matta

Traveled with family
Liked: Cleanliness, staff & service
Exterior and interior is poorly maintained and appears worn. Bed and pillows uncomfortable. Sheet barely covered mattresses which had no protective covers. Towel gray and rough. Floor was cleaned but had filmy residue. Stair exit to outside was unlocked allowing anyone to go in. Overall photos are from when it was new but it has not been maintained
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely and modern, would recommend
Stayed 1 night in Jul 2025

6/10 Okay

Mahsa

Business traveler
Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our needs. The room was clean and was serviced each day. The kitchenette was nice except it was not stocked with cookware or dishware.
Stayed 4 nights in Apr 2025

4/10 Poor

Samira

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was closed. Hamam smelled like mold. They changed my room because it did not have working hair dryer and lights kept flickering. Secund room was much better. It felt like I was renting an apartment building and not a hotel.
Stayed 4 nights in Apr 2025

8/10 Good

ABDOLREZA, bandarabbas

Disliked: Amenities
The hotel had very good access and a very good location.
Stayed 1 night in Mar 2025

6/10 Okay

Vadim

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivan

Stayed 1 night in Jan 2025

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Roland

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Ultimately, we enjoyed our stay at the Kayseri Loft Hotel. The room was comfortable (albeit, rather warmer than it needed to be--everywhere in the hotel), the breakfast buffet was tasty, with a number of options, and the pool/spa/sauna area was a nice attraction for time spent at the hotel. Some areas to consider for upgrades: First, the room security. The door to the room does not have a peephole or a security lock that allows one to see outside without fully opening the door. This came to my attention one evening when someone was trying to use his room key to open the wrong room (my room). Second, we had a small issue with the shuttle service to the Erciyes ski area. Our driver seemed to wander about Kayseri before heading up the hill, and when he finally did start heading up the hill, his van broke down, requiring us to shift vehicles. I realize that vehicles can and do run into technical difficulties. However, because of the time spent needlessly driving around (heading toward and away from the mountain) the driver was not aware of the vehicle issue until we had already been in the van for nearly half an hour. Overall, we did enjoy our stay! That is the important thing to remember.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Angel, Garnet Valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay close to Kayseri airport. Staff was friendly and quick to check us in. Room was good for our family of 5. However. AC was only available in the main room and not in the inside bedroom. AC was pretty weak even at the highest setting I don’t think it will be sufficient for summer stay.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Not coming back -- which is a pity

A sad experience to be back after half a year and to see how much the place has been run down in the intervening months. It is one of those hotels where clearly a lot of funds were put in initially only to be neglected afterwards. The place is kept very clean, which is good, but the faucets are wobbly and loose, the toilet roll holder is about to drop out of its screwholes, only a selection of lightbulbs seem to function, rain enters in through doors and skylights, and so on, and so forth. But really, all of this is forgivable and forgettable. The real news is that the restaurant no longer serves beer and wine. The top floor used to be a lively and welcoming place after a long day of work. It's now silent as the grave. For me this is a dealbreaker: I want to have a beer or a glass of wine with my food. Nothing excessive, of course. But whether it is a result of encroaching fundamentalism or just the same disengagement as the neglect of the rooms, it is not acceptable to drink tepid water or fruit juice with my steak or Turkish hors d'oeuvres. I will have to find another place when staying in Kayseri. Which is a pity.
Stayed 3 nights in Sep 2023

8/10 Good

Laghrissi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Qamar

Stayed 1 night in Jul 2023

8/10 Good

NIKOLAI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view on a mounting.

Nice and clean rooms in this hotel. Will stay again in the next time.
Stayed 1 night in Jul 2023

6/10 Okay

Mohamad kenan

Stayed 1 night in Mar 2023

8/10 Good

vlad

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option

Breakfast and dinner were so good. The only drawback was some technical failures. 9/10
Stayed 4 nights in Jan 2023

10/10 Excellent

Daria

Stayed 2 nights in Jan 2023

10/10 Excellent

Syed Abbas R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very enjoyable experience

Have a wonderful stay at this hotel. Rooms are big, spacious and service friendly and excellent. Breakfast is good and location is perfect if you wish to hire a car for stay in kayseri. Shall recommend and stay again when visit Kayseri.
Stayed 2 nights in Jul 2022

8/10 Good

Valerii

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jacques

Stayed 1 night in Jul 2022

10/10 Excellent

Feyzan

Stayed 4 nights in Apr 2022

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