Crowne Plaza Kayseri by IHG

5.0 star property

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Photo gallery for Crowne Plaza Kayseri by IHG

Daily buffet breakfast for a fee
Rainfall showerhead, hair dryer, slippers, towels
Presidential Suite | Living area | LCD TV
Sauna, steam room
Premium Room, 2 Queen Beds | Free minibar items, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Selimiye Mah. No: 425, Kayseri, Kayseri, 38070
  • Place, RHG Enertürk Enerji Stadium
    ‪3 min drive‬
  • Place, Meydan Camii
    ‪8 min drive‬
  • Place, Sirin Aquapark
    ‪18 min drive‬
  • Airport, Kayseri (ASR-Erkilet Intl.)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

Junior Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Room, 2 Twin Beds, Smoking

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premium Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Presidential Suite

  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Kayseri

Located in Melikgazi, Crowne Plaza Kayseri by IHG is 1.7 mi (2.7 km) from RHG Enertürk Enerji Stadium and within a 10-minute drive of Sahabiye Medresesi. This 5-star hotel has 186 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • RHG Enertürk Enerji Stadium - 3 min drive - 2.1 miles
  • Meydan Camii - 8 min drive - 6.2 miles
  • Kayseri Castle - 9 min drive - 6.4 miles
  • The Church of Saint Gregory The Illuminator - 9 min drive - 6.4 miles
  • Sirin Aquapark - 18 min drive - 13.4 miles

Getting around

  • Kayseri Station - 12 min drive
  • Kayseri (ASR-Erkilet Intl.) - 14 min drive

Restaurants

  • ‪Aytaç Cafe - ‬10 min walk
  • ‪Asmalıkonak - ‬7 min walk
  • ‪Real Cafe - ‬15 min walk
  • ‪Kaşık-la - ‬11 min walk
  • ‪Keyf-i Teras - ‬12 min walk

About this property

Crowne Plaza Kayseri by IHG

Guests of Crowne Plaza Kayseri by IHG enjoy a full-service spa, an indoor pool, and a gym. Airport transportation is made easy with an airport shuttle (available 24 hours) for TRY 70 per room one way. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and slippers. Other amenities include free minibar items, safes, and phones.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 7 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 550 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • MONS ARGAEUS RESTAURANT

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference center (15,059 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TRY 550 per person
  • Airport shuttle fee: TRY 70 per room (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 12467

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Ommer Hotel
Ommer Hotel Kayseri
Ommer Kayseri
Ommer Hotel
Crowne Plaza Kayseri by IHG Hotel
Crowne Plaza Kayseri an IHG Hotel
Crowne Plaza Kayseri by IHG Kayseri
Crowne Plaza Kayseri by IHG Hotel Kayseri

Frequently asked questions

Are free cancellation options available at Crowne Plaza Kayseri by IHG?

Crowne Plaza Kayseri by IHG provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do around Crowne Plaza Kayseri by IHG?

This hotel is situated in Melikgazi, close to City and Mimar Sinan Museum, Meydan Camii, and Kayseri Castle. RHG Enertürk Enerji Stadium is also within a driving distance of 1.5 mi.

Is parking available on site at Crowne Plaza Kayseri by IHG?

Yes, there is wheelchair-accessible parking available.

Is a spa located at Crowne Plaza Kayseri by IHG?

There is a full-service spa at this available for guests to enjoy at this hotel. The spa is not open daily but only on select days.

Are there luxury amenities available at Crowne Plaza Kayseri by IHG?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a full-service spa at this hotel.

Does Crowne Plaza Kayseri by IHG feature a casino at the property?

No, Crowne Plaza Kayseri by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Kayseri by IHG?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Crowne Plaza Kayseri by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Does Crowne Plaza Kayseri by IHG have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Crowne Plaza Kayseri by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Kayseri by IHG serves buffet breakfast for a surcharge each morning at MONS ARGAEUS RESTAURANT.

Does Crowne Plaza Kayseri by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Crowne Plaza Kayseri by IHG.

Does Crowne Plaza Kayseri by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Crowne Plaza Kayseri by IHG?

The closest major airport to Crowne Plaza Kayseri by IHG is Kayseri (ASR-Erkilet Intl.), which is 6.9 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Kayseri by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Kayseri by IHG.

Crowne Plaza Kayseri by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 242 reviews
Rating 8 - Good. 83 out of 242 reviews
Rating 6 - Okay. 15 out of 242 reviews
Rating 4 - Poor. 4 out of 242 reviews
Rating 2 - Terrible. 8 out of 242 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bahaa Aldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and team

Super super hôtel and great team and nice view
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Syed

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities. Clean and tidy with regular cleaning and service. Staff was very friendly and accommodating. Highly recommended 👌. Plenty of free parking .
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Savas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great thank you.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for airport transfer. Clean and comfortable. Very professional staff.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Semsi Soner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
İts perfect. Thank you expedia.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Banu

Liked: Cleanliness, staff & service, property conditions & facilities
Was prima
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Luis Enrique

Disliked: Cleanliness
Room smell really bad. Floors dirty. During my stay, the same garbage was there. The roon was really hot at 27 degrees. The climate control didn't work. The phone to call reception didn't work ether
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Abdi

Liked: Staff & service, amenities, property conditions & facilities
I didn't like the area
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

Murat

Liked: Cleanliness, amenities
Disliked: Staff & service
Odalar temizdi fakat oda servisinden istedigimiz su bir turlu gelmedi. Defalarca aramamiza ragmen
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sibel

Odaların büyüklüğü çok iyi istediğimiz ek yatak rahat rahat sığdı ve ektra ücret labeli olmadı Oda temizliği gayet iyiydi kahvaltı mükemmeldi
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Bora

Disliked: Staff & service
Oda yetersiz, çalışanlar tecrübesiz , Kayseri de kaldığımız en kötü otel deneyimi
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

ibrahim

Liked: Cleanliness, staff & service
Oda ve çalışanlar iyiydi fakat otelde genel bir ısıtma problemi vardı. Kahvaltıda resmen donduk spa kismida soğuktu
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ramazan

Liked: Cleanliness, staff & service, property conditions & facilities
Personel çok cana yakın ve ilgiliydi, odamızı ücretsiz üst segmente taşıdılar. Spor salonu havuz vs temiz ve iyiydi.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Abdurrahman hilmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel bir otel . Kayseriye tekrar gelirsem tekrar konaklamaktan çekinmem
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hersey harika0
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Meral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kayseri Crowne Plaza Otel Ailesine, Otelinizde geçirdiğimiz süre boyunca gösterdiğiniz ilgi, güler yüz ve misafirperverlik için çok teşekkür ederiz. Her şey gerçekten çok güzeldi. Konforlu odalar, lezzetli yemekler ve sıcak bir ortam sayesinde kendimizi çok özel hissettik. Emeği geçen tüm ekibe içten teşekkürler. En kısa zamanda tekrar görüşmek dileğiyle!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

OMER

Liked: Cleanliness, staff & service, room comfort

Güler yüzlü ve sıcak bir karşılama

Çalışanlarının aşırı güler yüzlü olması ve özellikle resepsiyondaki Semra Hanım'ın ilgi ve alakası tüm olumsuzlukları örttü. Otele gelirken beklentilerim ile konakladığım sürede yaşadıklarım farklı idi. Fiyat/performans olarak değerlendirdiğimde, otelin elden geçmesi (özellikle ıslak mahallerin) gerektiğini bizzat gördüm. Böyle bir otel yönetiminin bu şekilde detayları daha dikkatli görmesi gerekir.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Duygu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konforlu ve temiz

Çalışanların hizmeti ve otelin temizliğinden oldukça memnun kaldık. Ayrıca tuvaletlerinde ağız çalkalama suyuna kadar her şeye yer vermeleri de ince bir ayrıntı. Kesinlikle tavsiye ederiz
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alim Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel her yönüyle çok iyidi. Resepsiyon ota temizligi yemek fitnes spa'daki görevliler hem güleryuzlu hem de cok yardimseverdi.
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Sbaris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ailecek kayseriye dost ziyaretine geldik ve otelde milli takım futbolcularıda konaklıyormuş 3 asansörden 2.ni onlara 1 asansörü otel misafirlerine tahsis etmişler odaya çıkış yok iniş yok otel güvenliği herşeye karışıyor madem futbolcular kalıcak oteli komple onlara tahsis edin olsun bitsin bu soğukta otopark alanına giriş yok uzak bir alana arabanızı koyuyor ve eşyaları kendiniz indirip kendiniz taşıyorsunuz ve mesafe gerçeşten çok uzak heryer bariyer otelden bir kişi bile ilgilenmedi lobi kalabalık oturacak ve ilgilenen bir kişi bile yok odayı verdiler çıktık oda nefes alınmayacak derecede sigara kokuyor oda numarasını paylaşıyım 515 bizim ile gelen görevlide durumu anlayıp ben ilgili birim ile görüşüp geliyorum dedi ve başka bir oda verildi bir daha kayseriye gelirsem arabada yatarım bu otelde kesinlikle kalmam çocuklarım giriş ve çıkışta sürekli sorun yaşadı yaşları 7 ve 5 bu çocukları otopark alanına yürütmek güvenlikte sorun yaşatmak ne kadar doğru bir yaklaşım bu zincir oteller gurubuna yakıştıramadım personel zaten ilgisiz ve kaba resepsiyonda süleyman bey hariç bize yardımcı kimse olmadı.kesinlikle bir daha konaklamam.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes zuvorkommendes Personal. Leider ging der Jacuzzi nicht! Den Grund dafür konnte man uns nicht sagen. Für den Indoorpool muss eine Bademütze gekauft werden.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

ishak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fin anbefales stort
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yavuz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

(Kahvaltısız) Odası güzel bir konaklama.

1 gece kaldım oda temiz ve güzeldi. Fakat konaklama ücretinde kahvaltının dahi olmaması çok kötü bir durumdu. Kahvaltı eklenince fiyat çok yükseliyordu. Bunlar dışında güzeldi.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities
War ein toller Aufenthalt
Stayed 3 nights in May 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne alternative pour visiter la Cappadoce

Parfait si vous devez être proche de la gare routière. Les chambres sont spacieuses et très confortables, l'insonorisation excellente. Je ne suis pas restée assez longtemps pour en profiter, mais il y a une piscine et un restaurant ouvert tard le soir. Une bonne alternative pour visiter la Cappadoce, vous êtes à 50 mn d'Urgüp.
Stayed 1 night in Apr 2024