8/10 Good
Sandra
Traveled with partner
May 4, 2026
Liked: Cleanliness, staff & service, property conditions & facilities
This is a unique property with a gorgeous view. We loved the clawfoot jacuzzi tub in our room, as well as the steam/shower enclosure. Bed was very comfortable. We just needed a place to sleep one night near Julian, but this place operates more like a retreat center. The staffperson who checked us in was very friendly and helpful. It was my husband's birthday, so he started listing all of the things they could offer us that we could/should do to celebrate. At first I figured he was just being helpful and enthusiastic. But then it started to really feel like a lot of upselling. He offered lava cake, pushed the food, tried to set us up with massage and reiki treatments, said he was going to book us for a private jacuzzi/sauna session... these things seemed like lovely gestures but it wasn't clear what the fees might be, if any. I just said that we would take all the info to the room and decide what, if any of these many offerings, we would take him up on. Once we got to our room and saw that we had a steam shower and great jacuzzi tub in the room - plus there was an outdoor jacuzzi nearby that any guest could use - we didn't understand why we would need the private jacuzzi/sauna package that he insisted he book for us. So I asked, and turns out, of course there was a fee for that, but he never mentioned it until I asked. This is what put me off. Do not tell me you are going to book something for me that will incur a fee, without even asking me if I want it, or revealing the fee.
Sandra
Stayed 1 night in May 2026
