MainStay Suites Joliet I-55

2.5 star property
Suburban hotel with an indoor pool and a hot tub

Choose dates to view prices

Photo gallery for MainStay Suites Joliet I-55

Lobby
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency) | Desk, iron/ironing board, free WiFi, bed sheets
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3235 Norman Ave, Joliet, IL, 60431
  • Place, Westfield Louis Joliet Shopping Mall
    ‪8 min walk‬
  • Place, Harrah's Casino
    ‪13 min drive‬
  • Place, Route 66 Raceway
    ‪20 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪50 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Joliet

Within a short walk of Westfield Louis Joliet Shopping Mall, MainStay Suites Joliet I-55 is within a mile (2 km) of Cinemark Louis Joliet Mall. This 60-room hotel has an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Westfield Louis Joliet Shopping Mall - 8 min walk - 0.5 miles
  • Harrah's Casino - 13 min drive - 6.2 miles
  • Rialto Square Theater - 13 min drive - 6.2 miles
  • Hollywood Casino Joliet - 14 min drive - 11.7 miles
  • Route 66 Raceway - 20 min drive - 12.4 miles

Getting around

  • Lockport Station - 17 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 53 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Olive Garden - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬9 min walk

About this property

MainStay Suites Joliet I-55

Suburban hotel with an indoor pool and a hot tub
At MainStay Suites Joliet I-55, guests have access to an indoor pool, free WiFi in public areas, and a hot tub. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
An indoor pool and a hot tub are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet (varies based on length of stay), plus a deposit of USD 0 per week
  • Dogs and cats only
  • 2 total (30 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 0 per week
  • Pet fee: USD 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No alcohol is served at MainStay Suites Joliet I-55.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Inn North Hotel Joliet
Comfort Inn North Joliet

Frequently asked questions

Is a free cancellation option available at MainStay Suites Joliet I-55?

MainStay Suites Joliet I-55 offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see around MainStay Suites Joliet I-55?

This hotel is located in Joliet, a short 12-minute walk from Westfield Louis Joliet Shopping Mall and also 17 minutes on foot from Cinemark Louis Joliet Mall. You'll also find Mistwood Golf Club and Riverview Park within a short drive.

Is parking available on site at MainStay Suites Joliet I-55?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does MainStay Suites Joliet I-55 feature a casino at the property?

No, MainStay Suites Joliet I-55 doesn't have a casino.

Will I find an indoor pool at MainStay Suites Joliet I-55?

Yes, this hotel has an indoor pool along with a hot tub.

Is MainStay Suites Joliet I-55 a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and a 24-hour front desk plus some guestrooms include kitchens.

Are there hot tubs at MainStay Suites Joliet I-55?

Yes, this hotel has a spa tub.

Does MainStay Suites Joliet I-55 have a restaurant that serves breakfast?

No, MainStay Suites Joliet I-55 doesn't have a restaurant that serves breakfast.

Will MainStay Suites Joliet I-55 allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at MainStay Suites Joliet I-55 for a fee of USD 30 per pet, per week. A deposit of USD 0 per week is collected.

Are there connecting rooms at MainStay Suites Joliet I-55?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from MainStay Suites Joliet I-55?

The closest major airport to MainStay Suites Joliet I-55 is Chicago, IL (DPA-Dupage), which is 26.7 mi away (43 minutes by car). Another top airport is Chicago Midway Airport (MDW), which is around 26 mi away.

Are there rooms with balconies at MainStay Suites Joliet I-55?

No, you won't find guestrooms with balconies at MainStay Suites Joliet I-55.

MainStay Suites Joliet I-55 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 651 reviews
Rating 8 - Good. 197 out of 651 reviews
Rating 6 - Okay. 88 out of 651 reviews
Rating 4 - Poor. 51 out of 651 reviews
Rating 2 - Terrible. 60 out of 651 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Cesar

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was good just that we didn't get the free breakfast which it specified that we would get.
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Stayed 1 night in Oct 2025

10/10 Excellent

Yolando

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the nice warm pool
Stayed 2 nights in Oct 2025

4/10 Poor

Glenn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub was ice cold swimming pool was like 110° elevator was sensitive as the handwritten sign said the hallway smelled like rotten eggs caulking around the bathtubs were horrible showers were horrible
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosearikea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgustingly filthy.

This was honestly the grossest hotel I’ve ever stayed in. The staff was mostly nice except one woman upon check-in. The rooms and common spaces were filthy. Our room smelled like mold and was covered in stains all over the carpet, drapes, pillow cases, and sheets. There were actual drops of blood on the comforter - not stains, but fresh blood. The toilet reeked of urine. Either the seal was broken or it is rarely cleaned. The closet floors were trashed with dirt and bits of food. It was truly disgusting. Please take the reviews for this hotel seriously and avoid it, it’s horrible.
Stayed 4 nights in Oct 2025

10/10 Excellent

Celestino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

6/10 Okay

Michelle

Traveled with family
Liked: Room comfort
Well the door is sticky somewhere, when you open the entry to the room it sticks upper left corner. Not pans in the room and short on dishes. She gets us a sauté pan and it’s a scratched up coated pan. Will not use. Coffee maker has sticky stuff down the side, gross. The floor dips like soft when you come in. The stove top was nasty. The dining table legs were almost off. Only a bottle of shampoo in shower, a bottle that is suppose to be in a wall holder. No conditioner no soaps. The hot tub has moldy residue around the top rows of tile and even spots in the pool. No towels in the pool area either.
Stayed 6 nights in Oct 2025

2/10 Terrible

Kristen

Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jenni and Michelle at the front desk were extremely accommodating to the special needs of my aunt. I am super grateful and will highly recommend this motel and would stay there again
Stayed 3 nights in Oct 2025

4/10 Poor

Jaydin

Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 3 nights in Sep 2025

2/10 Terrible

Quila

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting
Stayed 2 nights in Sep 2025

10/10 Excellent

chad, Plainfield

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel from Aug 21–Aug 31, 2025, and it was by far the worst hotel experience I’ve ever had. • Room conditions: When I checked in, the toilet was broken, there was no screen in the window (a huge safety hazard), and the walls and curtains were filthy. The sink smelled like rotting food and there was even a mustard packet and cigar in it. The A/C leaked under the bed, and several outlets didn’t work. • Safety concerns: On six separate mornings, maintenance staff tried to enter our room while we were inside—even attempting to use a key! There was also an unannounced “city inspection” where four men entered our room unexpectedly. Across the 10 days, 24 different staff members came into our room. It was extremely unsettling, especially as a woman. • Noise & disturbances: Loud parties outside until 2:30 AM, guests screaming in the hallways, and housekeeping waking us up at 8 AM on checkout day despite a “Do Not Disturb” sign. • Unprofessional staff: When I called for towels, I was told “you can come get them” and hung up on. When I called to speak to the manager, the front desk admitted they “knew exactly” what I was talking about with staff entering rooms—so this seems to be a known issue. This stay was unsafe, unsanitary, and unacceptable, and I would not recommend this hotel to anyone.
Stayed 10 nights in Aug 2025

4/10 Poor

Marissa

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had stayed here before, but I had called ahead to see if the hot tub was working and was told “it is today”. But when we arrived, the hot tub was running but the water wasn’t even warm. The water looked dark green and the bubbles were a brown color. And there was no breakfast anymore.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tamara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was cold and green, the ice machine was not working, stale breakfast muffins, 2 lamps in room did not work
Stayed 1 night in Aug 2025

10/10 Excellent

LAWRENCE

Stayed 2 nights in Aug 2025

4/10 Poor

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was not cleaned and food on the floor and I had to sweep. The sheets had hair on the sheet and I had to replace all of sheet myself and clean.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Horrible smell

When i walked into the room, it STUNK of sweaty socks. The smell was so pungent i had to go and buy a scented candle to mask the smell. The bed was super comfy but the bathroom was TINY.
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Suzanne

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere eles

Check-in process was slow, but grateful for early check-in. Pool was closed which ruined our plans for the evening. Room was dirty and needs updates. Outlets and tv didn’t work. Bathroom door and fan were extremely loud.
Stayed 1 night in Aug 2025

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and cozy we are very happy with our

Stayed 7 nights in Jul 2025