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Tru by Hilton Jacksonville West I 295

3.0 star property
Hotel in Jacksonville with free breakfast and a 24-hour fitness center

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Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Lobby
Exterior
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, St. Paul AME Church
    ‪3 min drive‬
  • Place, Richardson Road Park
    ‪3 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪5 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Homewood Suites by Hilton Jacksonville Downtown-Southbank

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.6 out of 10, Excellent, 766 reviews
$130 nightly
The price is $148
Jan 8 - Jan 9, 2026
Total with taxes and fees
Homewood Suites by Hilton Jacksonville Downtown-Southbank

About the neighborhood

Jacksonville

Located in Northwest, Tru by Hilton Jacksonville West I 295 is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and Richardson Road Park. This 82-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • St. Paul AME Church - 3 min drive - 2.3 miles
  • Richardson Road Park - 3 min drive - 1.9 miles
  • Jacksonville-Baldwin Rail Trail - 5 min drive - 2.3 miles
  • Florida State College North Campus - 5 min drive - 5.3 miles
  • Bethesda Park - 5 min drive - 5.3 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬17 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Annie Ru's Carryout And Catering - ‬5 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Circle K - ‬14 min walk

About this property

Tru by Hilton Jacksonville West I 295

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Built in 2024, the brand new Tru by Hilton Jacksonville West I 295 offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a 24-hour business center, laundry facilities, and a convenience store.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include desks, wardrobes or closets, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenity
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 491 reviews
$113 nightly
The price is $128
Jan 3 - Jan 4, 2026
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Frequently asked questions

Is free cancellation available at Tru by Hilton Jacksonville West I 295?

Tru by Hilton Jacksonville West I 295 provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do close to Tru by Hilton Jacksonville West I 295?

This hotel is situated in Northwest, close to Gateway Shopping Center, Normandy Lane Plaza Shopping Center, and Gateway Town Center. You'll also find Jacksonville-Baldwin Rail Trail and Richardson Road Park within a short drive.

Is there parking available at Tru by Hilton Jacksonville West I 295?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Tru by Hilton Jacksonville West I 295 feature a casino on the premises?

No, Tru by Hilton Jacksonville West I 295 doesn't have a casino.

Is there an indoor pool at Tru by Hilton Jacksonville West I 295?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Tru by Hilton Jacksonville West I 295?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Tru by Hilton Jacksonville West I 295?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Jacksonville West I 295 have a restaurant that serves breakfast?

Tru by Hilton Jacksonville West I 295 offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jacksonville West I 295 allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jacksonville West I 295 for a fee of USD 125 per pet, per stay.

Does Tru by Hilton Jacksonville West I 295 have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Tru by Hilton Jacksonville West I 295?

The closest major airport to Tru by Hilton Jacksonville West I 295 is Jacksonville International Airport (JAX), which is 15.4 mi away (20 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 24.8 mi away (28-minute drive).

Are there rooms with balconies that I can book at Tru by Hilton Jacksonville West I 295?

No, there aren't any guestrooms with balconies at Tru by Hilton Jacksonville West I 295.

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 206 reviews
Rating 8 - Good. 33 out of 206 reviews
Rating 6 - Okay. 21 out of 206 reviews
Rating 4 - Poor. 6 out of 206 reviews
Rating 2 - Terrible. 4 out of 206 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanner

Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, amenities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
There was a couple cockroaches in the bathroom but overall good
Stayed 3 nights in Sep 2025

8/10 Good

Eduardo

Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! What a great start to a vacation will definitely refer this hotel to friends and family. We were so impressed with every thing about TRU Hotel by Hilton. Staff was great as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarun

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay Quietly and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Miranda

Stayed 1 night in Sep 2025

6/10 Okay

Caitlin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is very much a truck stop area. The hotel is in the same parking lot as a truck stop/gas station in an industrial area. Didnt exactly feel super safe as there were ALWAYS tractor trailers around as well as extra people at all hours.
Stayed 1 night in Sep 2025

10/10 Excellent

MiSchelle

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at TRU and we were impressed. Our room was clean and well designed - no carpet was a plus - and the bed was comfortable. We were pretty close to the highway but soundproofing was great so we had a good night's sleep. The check-in and check-out staff were pleasant and helpful, breakfast had good protein choices. We will definitely search out TRU again when traveling.
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great I’ll be there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Naki

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffenson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked just about everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Waltisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TRU to their name

This was a weekend getaway for my husband & I. From the checkin to checkout everything was awesome. They offer a full breakfast from 7a-9a.
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan

Stayed 2 nights in Aug 2025

10/10 Excellent

Zanda

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Aug 2025

10/10 Excellent

Ashok, Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great facilities. Not so good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

kanticha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Amenities, property conditions & facilities
Clean rooms, quiet, easy check in/out
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Shelita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the location. Difficult to get in and out of.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamin

Stayed 3 nights in Jul 2025