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Tru by Hilton Jacksonville West I 295

3.0 star property
Hotel in Jacksonville with free breakfast and a 24-hour fitness center

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Photo gallery for Tru by Hilton Jacksonville West I 295

Relax by the pool surrounded by lounge chairs and umbrellas.
Welcome to a tranquil hotel with a flat roof, landscaped garden, and covered entrance.
Relax in style with a pool table, comfortable sofa, and bar area, perfect for socializing and leisure activities.
Relax in a vibrant space with a colorful mural, pool table, and comfortable seating areas.
Relax in style on this outdoor patio, featuring a sofa set, dining table, and individual chairs, all shaded by a large umbrella.

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Gym

Explore the area

Map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Prime F. Osborn III Convention Center
    ‪14 min drive‬
  • Jacksonville Zoo and Gardens
    ‪16 min drive‬
  • EverBank Stadium
    ‪18 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪15 min drive‬

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Room options

View all photos for Room, 1 King Bed (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Northside, Tru by Hilton Jacksonville West I 295 is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and St. Paul AME Church. This 82-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Prime F. Osborn III Convention Center - 14 min drive - 10.3 miles
  • Jacksonville Zoo and Gardens - 16 min drive - 9.8 miles
  • VyStar Veterans Memorial Arena - 17 min drive - 12.1 miles
  • EverBank Stadium - 18 min drive - 12.5 miles
  • Jacksonville Cruise Terminal - 24 min drive - 20.7 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬5 min drive
  • ‪Bob's Famous Bar-B-Q - ‬6 min drive
  • ‪Popeye's Louisiana Kitchen - ‬4 min drive
  • ‪Domino's Pizza - ‬6 min drive

About this property

Tru by Hilton Jacksonville West I 295

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Built in 2024, the brand new Tru by Hilton Jacksonville West I 295 offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, laundry facilities, and a convenience store.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include desks, wardrobes or closets, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Languages

English

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  • Pet friendly
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9.4 out of 10, Exceptional, 724 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Frequently asked questions

Is free cancellation available at Tru by Hilton Jacksonville West I 295?

Tru by Hilton Jacksonville West I 295 provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do close to Tru by Hilton Jacksonville West I 295?

This hotel is situated in Northside, close to Richardson Road Park, Normandy Mall Shopping Center, and Normandy Lane Plaza Shopping Center. You'll also find Jacksonville-Baldwin Rail Trail and St. Paul AME Church within a short drive.

Is parking available on site at Tru by Hilton Jacksonville West I 295?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Tru by Hilton Jacksonville West I 295 feature a casino on the premises?

No, Tru by Hilton Jacksonville West I 295 doesn't have a casino.

Is there an indoor pool at Tru by Hilton Jacksonville West I 295?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at Tru by Hilton Jacksonville West I 295?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a 24-hour fitness facility.

Does Tru by Hilton Jacksonville West I 295 have a hot tub?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Jacksonville West I 295 have a restaurant that serves breakfast?

Tru by Hilton Jacksonville West I 295 offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jacksonville West I 295 allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jacksonville West I 295 for a fee of USD 125 per pet, per stay.

Does Tru by Hilton Jacksonville West I 295 have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Tru by Hilton Jacksonville West I 295?

The closest major airport to Tru by Hilton Jacksonville West I 295 is Jacksonville International Airport (JAX), which is 15.4 mi away (20 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 24.8 mi away (28-minute drive).

Are there rooms with balconies at Tru by Hilton Jacksonville West I 295?

No, there aren't any guestrooms with balconies at Tru by Hilton Jacksonville West I 295.

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 153 reviews
Rating 8 - Good. 25 out of 153 reviews
Rating 6 - Okay. 17 out of 153 reviews
Rating 4 - Poor. 5 out of 153 reviews
Rating 2 - Terrible. 3 out of 153 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sylvi, Myrtle Beach

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property is great. Location is perfect, check in was quick and easy the rooms are clean and comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Chavon, Bluffton

Stayed 2 nights in Apr 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. just would have wanted a microwave in my room instead of having to go to the lobby to warm my food.
Stayed 2 nights in Apr 2025

6/10 Okay

Vanessa

Liked: Staff & service, property conditions & facilities
If it wasn’t for the staff, I would’ve given this hotel a 1 star review. The property itself is well maintained, but other than a gas station next door, there’s no places to eat within walking distance. The staff were very friendly and nice, but sadly that’s the only positive thing I have about my stay. The bed was extremely hard and uncomfortable, as it felt like I was lying on a metal slab the whole time. My pillows smelled like weed, so I ended up using a towel for a pillow. The water pressure in the shower wasn’t strong enough, nor did the water get hot enough for me either. The TV didn’t have many channels to choose from, and the ice machine on my floor was broken too. I’m glad my stay was only for one night, as I would’ve cancelled the remaining of my stay. Spend the extra bucks for a better hotel, and don’t be cheap like me.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin, Evans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sherine

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the area was not busy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Calanthe

Liked: Cleanliness, staff & service, property conditions & facilities
I must say the staff was excellent. Shout out to Ms. C J for her professionalism and kindness
Stayed 3 nights in Apr 2025

10/10 Excellent

Alphonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nahshon

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling with two young kids and wanted something clean and easy. Checked in late at night and it was super easy and they were very nice at the desk. Room was very clean. Woke up the next morning to breakfast and again the staff was very nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Donnica

Stayed 2 nights in Mar 2025

10/10 Excellent

Grisel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecto
Stayed 1 night in Mar 2025

10/10 Excellent

Tamie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Very clean and dog friendly but noisy outside. Check in Staff was very nice and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Poly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
12n check out you honored my floor request-thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

8/10 Good

Ryan

Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Stayed 1 night in Mar 2025

10/10 Excellent

AC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

The hotel is next to a gas station and truck stop but not as intimidating as I thought it would be. The front desk clerk was very nice, the hotel and room was clean. We checked in late at night so it wasn’t busy and it was pretty quiet. Breakfast was available as stated nothing too fancy, it was as expected. I stayed one night because I wasn’t in town for very long but would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, room comfort

It was an okay place

Everything was good for the most part. There were a couple of issues I was having, payment issues with deposits without telling customers and the last, no running hot water in the shower.
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laniesha C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very polite and courteous. The room was really nice and clean
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel except for hot water wasnt hot

Was a nice hotel but the hot water was more like lukewarm water
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025