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HOTEL CARACOL ISLA MUJERES

Property class: 2

Choose dates to view prices

Photo gallery for HOTEL CARACOL ISLA MUJERES

A pathway leading to a beach, surrounded by lush greenery and palm trees, with string lights illuminating the path.
A hotel room with a bed, ceiling fan, bedside tables, and a view of the pool area.
An outdoor seating area with a swing set, a round table, and benches.
A room with a bed, a dining table with chairs, a ceiling fan, a window with curtains, a microwave, and a small kitchenette.
A modern indoor swimming pool with multiple lounge areas, a covered seating area, and a view of the surrounding greenery.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Francisco I. Madero SN, 9981224335, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, North Beach
    ‪3 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪81 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, ceiling fan, bedside tables, and a view of the pool area.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a ceiling fan, a window with curtains, and a bedside table.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

A neatly made bed with a dark bedspread, two bedside tables with lamps, and an air conditioning unit above the bed.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Mujeres

Located in Centro - Supmza 001, HOTEL CARACOL ISLA MUJERES is adjacent to Isla Mujeres Ferry Terminal and within a 5-minute walk of other popular sights like North Beach. This 13-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.1 miles
  • North Beach - 3 min walk - 0.2 miles
  • Faro de Punta Norte - 5 min walk - 0.3 miles
  • beach near Centro - 5 min walk - 0.3 miles
  • Isla Mujeres Cemetery - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 114 min drive

Restaurants

  • ‪La Playita Isla Mujeres - ‬3 min walk
  • ‪Luna Grill - ‬1 min walk
  • ‪Isla Burger - ‬3 min walk
  • ‪El Patio - ‬3 min walk
  • ‪Cafe Mogagua - ‬1 min walk

About this property

HOTEL CARACOL ISLA MUJERES

Guests staying at HOTEL CARACOL ISLA MUJERES enjoy an outdoor pool, free WiFi in public areas, and a garden. The 24-hour front desk has staff always at the ready.
Guests can expect to find TVs and stay connected with free WiFi. Hair dryers are also standard.
Recreational amenities at the hotel include an outdoor pool.

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8.0 out of 10, Very good, 1,002 reviews
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The price is $90
Oct 21 - Oct 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 003-007-007133/2025

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Caracol Isla Mujeres
HOTEL CARACOL ISLA MUJERES Hotel
HOTEL CARACOL ISLA MUJERES Isla Mujeres
HOTEL CARACOL ISLA MUJERES Hotel Isla Mujeres

Frequently asked questions

Is a free cancellation option available at HOTEL CARACOL ISLA MUJERES?

HOTEL CARACOL ISLA MUJERES provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at HOTEL CARACOL ISLA MUJERES?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at HOTEL CARACOL ISLA MUJERES on Oct 2, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of HOTEL CARACOL ISLA MUJERES?

This hotel is situated in Centro - Supmza 001, just steps from North Beach and Isla Mujeres Ferry Terminal, and within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Miguel Hidalgo and Faro de Punta Norte less than a mile away.

Does HOTEL CARACOL ISLA MUJERES include a casino?

No, HOTEL CARACOL ISLA MUJERES doesn't have a casino.

Will I find an indoor pool at HOTEL CARACOL ISLA MUJERES?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Does HOTEL CARACOL ISLA MUJERES feature a restaurant that includes a breakfast menu?

No, HOTEL CARACOL ISLA MUJERES doesn't have a restaurant that serves breakfast.

Will HOTEL CARACOL ISLA MUJERES allow pets to stay free of charge?

No, pets aren't allowed at HOTEL CARACOL ISLA MUJERES.

How far is the airport from HOTEL CARACOL ISLA MUJERES?

The closest major airport to HOTEL CARACOL ISLA MUJERES is Cancun Intl. Airport (CUN), which is 21.2 mi away (114 minutes by car).

HOTEL CARACOL ISLA MUJERES Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 18 reviews
Rating 8 - Good. 2 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, lovely garden and comfortable rooms — I definitely recommend it.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central hotel small and quiet.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly, room was super clean and comfortable. Hotel is small and private so our stay was pleasant. I recommend this hotel and will definately consider staying here next time I travel to Isla Mujeres.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Clean and good hot water !
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Beautiful room with everything you need (fridge, coffee maker, soaps, TV with Netflix log in). WiFi was good. There were both a ceiling fan and AC. They offer beach towels, but don't have very many, so make sure you ask early or bring your own. All in all the room was very comfortable. Location is good, 10 mins walk to the North beach and 3 min walk from the main street. 3 mins to the ferry terminal. The staff was polite enough, but not very friendly. We felt like we were an annoyance to them, when we should have felt welcome.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, volvería a hospedarme
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy lindo cómodo y te hace sentir excelente….
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésima y terrible experiencia en este hotel.

Pésimo hotel, instalaciones demasiado gastadas, mi mamá sufrió una caída fuerte por no tener señalamientos de escalones, el piso de la entrada es irregular, y al comentarlo con el personal de recepción, no dijeron nada, solo sonrieron. No se puede descansar pues al lado hay un bar ruidoso y la habitación no tiene privacidad, las cortinas no pueden permanecer abiertas ya que se ve toda la habitación por dentro, además de que había muchos moscos. Las fotos del hotel son engañosas, las áreas verdes y la alberca son demasiado pequeñas. En general fue una terrible estancia por el precio que se pagó. Tuvimos que cambiar de hotel al día siguiente y por unos pesos más, tuvimos una estancia maravillosa en otro hotel. Sugerencia no te hospedes si vienes con personas de la tercera edad o niños pequeños.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt samt prisvärt hotell på Isla Mujeres. Fint och fräscht.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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