See all properties

The Guesthouse

Property class: 3

Choose dates to view prices

Photo gallery for The Guesthouse

A breakfast table with various dishes, including fruits, eggs, and juice, set on a round table in a room with a view of buildings through large windows.
A bathroom with a marble sink, toilet, and bathtub.
A hotel room with a bed, a desk, a chair, a TV, and two windows with curtains.
A cozy attic bedroom with a loft bed, a desk, and a wardrobe.
A buffet table with various cheeses, meats, and fruits.

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

7.4 out of 10
Good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside tables, and a view of the city through the window.

Superior Double Room

7.0 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

A compact room with two beds, a staircase, a built-in TV, and a wooden ceiling.

Family Quadruple Room

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board (on request)

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board (on request)

Superior Double Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board (on request)

Family Room

  • Sleeps 2
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Interlaken

Located in Central Interlaken, The Guesthouse is next to Hoeheweg and Höhematte Park. This 60-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Interlaken, the hotel is connected to a shopping center, and a short walk from Kunsthaus Interlaken and Interlaken Casino.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Höhematte Park - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Brasserie 17 - ‬3 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Guesthouse

Guests staying at The Guesthouse enjoy free WiFi in public areas, free use of bicycles, and a banquet hall. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage.
Guests can stay connected with free WiFi. Other amenities include free local calls, fans, and safes.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Central Continental Hotel
Unterseen
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
7.4 out of 10, Good, 635 reviews
$260 nightly
The price is $281
Aug 31 - Sep 1
Total with taxes and fees
Central Continental Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Is a free cancellation option available at The Guesthouse?

The Guesthouse provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Guesthouse?

As of Aug 30, 2026, prices found for a 1-night stay for 2 adults at The Guesthouse on Aug 31, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Guesthouse?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Kunsthaus Interlaken, and within a short walk of Interlaken Casino. You'll also find Lake Thun and Lake Brienz within a short drive.

Is there parking available at The Guesthouse?

Yes, though parking is available on request.

Does The Guesthouse feature a casino?

No, The Guesthouse doesn't have a casino.

Is there an indoor pool at The Guesthouse?

No, there is no indoor pool at this hotel.

Is The Guesthouse good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Does The Guesthouse have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Guesthouse have a restaurant that serves breakfast?

Yes, The Guesthouse serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Guesthouse allow pets to stay for free?

No, pets aren't allowed at The Guesthouse.

Does The Guesthouse have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Guesthouse?

The closest major airport to The Guesthouse is Bern (BRN-Belp), which is about 23 mi away.

Are there rooms with balconies at The Guesthouse?

No, there aren't any guestrooms at The Guesthouse that offer a balcony.

The Guesthouse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 193 out of 481 reviews
Rating 8 - Good. 137 out of 481 reviews
Rating 6 - Okay. 76 out of 481 reviews
Rating 4 - Poor. 47 out of 481 reviews
Rating 2 - Terrible. 28 out of 481 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Great, Olivier the receptionist was amazing and very helpful with our stay. Location was amazing and room had everything we needed for 1 night stay. Parking was not hard, using the ParkingPay app its helpfull and there is plenty of parking around if not using the hotel parking.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very very kind, amazing location, breakfast was yummy and had a big selection
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for staying with family and children.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Dynna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Harriette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the guest house by hey Hotel its clean and big, the breakfast is pretty good many choices. The place is close to everything it is also 5-10 minutes walk from the train station at Interlaken West.
Stayed 2 nights in May 2026
Verified review

8/10 Good

dany

Clean room and good breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff Nice breakfast Close to any services Train station nearby It was a good stay Thank you Hey Hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, EXCELLENT STAFF
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Great location & staff were really helpful . If travelling during peak summer time just be mindful that there is no air conditioning, they do provide you with portable fan & it helps when you open windows but other than that everything else is great . Breakfast is amazing & very spacious room.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to train station and restaurants. Great breakfast. Friendly staff. Restaurant and bar were great with excellent staff.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modest hotel affiliated with a larger full hotel. Big room, comfy bed, very close to the West train. We also had daily breakfast—nice buffet with a great selection, a little different each morning. It was awesome!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Sanket

Liked: Cleanliness, staff & service, property conditions & facilities
The property has 2 bldgs, a hotel and a guest house. We stayed in the guest house. Breakfast was in the Hey hotel. Staff was friendly, check in was quick. Spacious loft style room. Separate beds for 4 adults. Good breakfast options. Storage room available for luggage after check out.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet fast, clean room, the staff very friendly and helpful, the important is close to everywhere and walkable, thank you hey hotel see you next time. And i recommend to this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was amazing and room was clean and comfortable
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

keat chow

Yes shops & restaurants are very near
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

John

Disliked: Staff & service, amenities, property conditions & facilities
Very surprised that this hotel was at 100% occupancy and doesn’t have a full time maintenance person. Shower was TINY and fittings were faulty. Staff did not react in any way positively. Breakfast was ok- but very crowded. Location was great- close to west train station.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our stay
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Great, loved this place. Location is great!
Stayed 3 nights in Aug 2025