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The Guesthouse

Property class: 3

Choose dates to view prices

Photo gallery for The Guesthouse

A breakfast table with various dishes, including fruits, eggs, and juice, set on a round table in a room with a view of buildings through large windows.
A bathroom with a marble sink, toilet, and bathtub.
A buffet table with various cheeses, meats, and fruits.
A hotel room with a bed, a desk, a chair, a TV, and two windows with curtains.
A cozy attic bedroom with a loft bed, a desk, and a wardrobe.

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Double Room

7.0 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A modern hotel room with a large bed, bedside tables, and a view of the city through the window.

Superior Double Room

7.2 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room

A compact room with two beds, a staircase, a built-in TV, and a wooden ceiling.

Family Quadruple Room

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Interlaken

Located in Central Interlaken, The Guesthouse is next to Hoeheweg and Höhematte Park. This 60-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Centrally located in Interlaken, the hotel is connected to a shopping center, and a short walk from Kunsthaus Interlaken and Interlaken Casino.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Höhematte Park - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Hotel Metropol - ‬3 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Brasserie 17 - ‬3 min walk

About this property

The Guesthouse

Guests staying at The Guesthouse enjoy free WiFi in public areas, free use of bicycles, and a banquet hall. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables.
Guests can stay connected with free WiFi. Other amenities include free local calls, fans, and safes.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 16
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • Parking has height restrictions.

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Is a free cancellation option available at The Guesthouse?

The Guesthouse provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Guesthouse?

As of Oct 14, 2026, prices found for a 1-night stay for 2 adults at The Guesthouse on Nov 2, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Guesthouse?

This hotel is situated in Central Interlaken, just steps from Hoeheweg and Kunsthaus Interlaken, and within a short walk of Interlaken Casino. You'll also find Mystery Rooms and Höhematte Park less than a mile away.

Does The Guesthouse feature a casino?

No, The Guesthouse doesn't have a casino.

Is there an indoor pool at The Guesthouse?

No, there is no indoor pool at this hotel.

Does The Guesthouse have a restaurant that serves breakfast?

Yes, The Guesthouse serves buffet breakfast each morning for a surcharge from its restaurant.

Does The Guesthouse allow pets to stay for free?

No, pets aren't allowed at The Guesthouse.

What is the closest airport to The Guesthouse?

The closest major airport to The Guesthouse is Bern (BRN-Belp), which is about 23 mi away.

The Guesthouse Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 525 reviews
Rating 8 - Good. 142 out of 525 reviews
Rating 6 - Okay. 84 out of 525 reviews
Rating 4 - Poor. 53 out of 525 reviews
Rating 2 - Terrible. 32 out of 525 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great, Olivier the receptionist was amazing and very helpful with our stay. Location was amazing and room had everything we needed for 1 night stay. Parking was not hard, using the ParkingPay app its helpfull and there is plenty of parking around if not using the hotel parking.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for staying with family and children.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very very kind, amazing location, breakfast was yummy and had a big selection
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Hey Hotel! The property is well maintained with modern amenities. It is close to Interlaken West and has good bus connections. The breakfast is good although it can get very busy at times as the hotel is quite popular.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely kind and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, EXCELLENT STAFF
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Clean room and good breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the guest house by hey Hotel its clean and big, the breakfast is pretty good many choices. The place is close to everything it is also 5-10 minutes walk from the train station at Interlaken West.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff Nice breakfast Close to any services Train station nearby It was a good stay Thank you Hey Hotel
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Staff were friendly and helpful. Breakfast was good, with different options. Was within walking distance of most everything. Only negatives were no air conditioning and no refrigerator, but they do provide fans to help cool things down for the summer heat. Would definitely stay there again and recommend to anyone else.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and professional. Our stay was trouble free. I would recommend to any friend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to train station and restaurants. Great breakfast. Friendly staff. Restaurant and bar were great with excellent staff.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall okay stay. Amenities were minimal. Breakfast was good, location great and staff helpful. A good option for a affordable stay in the area that meets your needs.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location & staff were really helpful . If travelling during peak summer time just be mindful that there is no air conditioning, they do provide you with portable fan & it helps when you open windows but other than that everything else is great . Breakfast is amazing & very spacious room.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tidy and clean. Their reception and breaksfast restaurant you may go to its sister Hotel "The Hey Hotel" just next to the Guesthouse. The breaksfast environment and quality was impressive. The location was excellent near the famous main street / Interlaken West station. To Interlaken Ost station, better by bus but never wait a long time or if don't mind to walk on main street for shopping or restaurants.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modest hotel affiliated with a larger full hotel. Big room, comfy bed, very close to the West train. We also had daily breakfast—nice buffet with a great selection, a little different each morning. It was awesome!!
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smells bad, good breakfast
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property has 2 bldgs, a hotel and a guest house. We stayed in the guest house. Breakfast was in the Hey hotel. Staff was friendly, check in was quick. Spacious loft style room. Separate beds for 4 adults. Good breakfast options. Storage room available for luggage after check out.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy at night from patrons at nearby restaurant and general late night noise on the adjacent alley. No AC so keeping the window open at night was preferable but let in the noise.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet fast, clean room, the staff very friendly and helpful, the important is close to everywhere and walkable, thank you hey hotel see you next time. And i recommend to this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the Guesthouse which is the 'budget' rooms of The Hey Hotel. Room was clean, beds comfy, excellent breakfast. View from both our rooms was out onto the roof terrace of the next door building about a metre away. The rooms would benefit from a voile curtain for privacy without drawing curtains. This didn't really spoil our 2 night stay as we were only in the room to sleep. Easy access to Ost station, No 21 bus. And walkable to West Station.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025