Sonesta Resort Hilton Head Island

4.0 star property
Beachfront hotel with 5 restaurants and 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Sonesta Resort Hilton Head Island

Exterior
Lobby
Lobby
Indoor wedding
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
130 Shipyard Drive, Hilton Head Island, SC, 29928
  • Place, Coligny Beach
    ‪5 min walk‬
  • Place, Palmetto Dunes Club
    ‪3 min drive‬
  • Place, Coligny Plaza
    ‪4 min drive‬
  • Airport, Hilton Head Island, SC (HHH)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room, 1 King Bed with Sofa bed, Terrace, Pool View

8.6 out of 10
Excellent
(10 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Horizon Room)

8.6 out of 10
Excellent
(8 reviews)
  • 450 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier Room, 2 Queen Beds (Resort View)

9.0 out of 10
Wonderful
(2 reviews)
  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(23 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(67 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Resort View (Garden Suite)

10.0 out of 10
Exceptional
(1 review)
  • 900 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premier Room, 1 King Bed with Sofa bed (Resort View)

7.8 out of 10
Good
(7 reviews)
  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Terrace, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Horizon Room)

  • 450 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Pool View)

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Pool View

8.6 out of 10
Excellent
(23 reviews)
  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 450 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Resort View (Signature Sonesta)

  • 500 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Palmetto Suite)

  • 900 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Oak)

  • 1200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Terrace

9.4 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Terrace (Sofa Bed)

8.8 out of 10
Excellent
(13 reviews)
  • 450 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(62 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Sonesta)

  • 500 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Hilton Head Island

Located in South End, Sonesta Resort Hilton Head Island is adjacent to Van Der Meer Tennis Academy and within a 5-minute walk of Coligny Beach. This 340-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Coligny Beach - 5 min walk - 0.3 miles
  • Palmetto Dunes Club - 3 min drive - 1.3 miles
  • Palmetto Dunes Tennis & Pickleball Center - 4 min drive - 1.5 miles
  • Coligny Plaza - 4 min drive - 1.6 miles
  • Shelter Cove Harbour - 6 min drive - 2.2 miles

Getting around

  • Hilton Head Island Airport (HHH) - 21 min drive

Restaurants

  • ‪Dough Boys - ‬8 min drive
  • ‪Nectar - ‬10 min drive
  • ‪The Dunes House - ‬15 min drive
  • ‪Skillets - ‬8 min drive
  • ‪Pomodori - ‬8 min drive

About this property

Sonesta Resort Hilton Head Island

Beachfront hotel with 5 restaurants and 2 outdoor pools
Guests of Sonesta Resort Hilton Head Island have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Valet parking is available for USD 25 per night, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include WiFi in public areas, a hot tub, and conference space.
LED TVs come with digital channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include balconies or patios, coffee makers, and safes.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Sonesta has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 30 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Driftwood Rum Bar
  • Sea Glass Provisions
  • Seacrest
  • Sweet Cane Pool Bar
  • The Patio

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 27-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Pro golf lessons
  • Pro golf shop
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Fenced pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 23,000 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1981
  • Renovated guestrooms - November 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per day (maximum USD 300 per stay)
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 3.30 per accommodation, per night
  • Resort fee: USD 44.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 35.00 for adults, and USD 5.00 to 30.00 for children
  • Fee for in-room wireless internet: USD 0.00 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per night (rates may vary)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per day (maximum USD 300 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hilton Head Island Sonesta
Hilton Head Island Sonesta Resort
Sonesta Hilton Head Island
Sonesta Hilton Head Island Resort
Sonesta Resort
Sonesta Resort Hilton Head Island
Sonesta Hilton Head Island
Sonesta Resort Hilton Head Island Hotel
Sonesta Resort Hilton Head Island Hilton Head Island
Sonesta Resort Hilton Head Island Hotel Hilton Head Island

Frequently asked questions

Is a free cancellation option available at Sonesta Resort Hilton Head Island?

Sonesta Resort Hilton Head Island offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Sonesta Resort Hilton Head Island?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Sonesta Resort Hilton Head Island on Nov 23, 2025 start from $189.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Sonesta Resort Hilton Head Island?

This hotel is situated in South End, just steps from Van Der Meer Tennis Academy and Van Der Meer Tennis Center, and within a short walk of Coligny Beach. You'll also find Shipyard Golf Course and Sea Pines Forest Preserve within a short drive.

Is there parking available at Sonesta Resort Hilton Head Island?

Yes, valet parking is offered for USD 25 per night with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at Sonesta Resort Hilton Head Island?

The Spa at Sonesta is the hotel's spa and services include body wraps, Ayurvedic treatments, massages, and mani/pedis. The spa is closed on Mondays and Sundays.

Does Sonesta Resort Hilton Head Island feature a casino at the property?

No, Sonesta Resort Hilton Head Island doesn't have a casino.

Is there an indoor pool at Sonesta Resort Hilton Head Island?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Sonesta Resort Hilton Head Island?

This beachfront hotel offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at Sonesta Resort Hilton Head Island?

Yes, this hotel has a spa tub.

Does Sonesta Resort Hilton Head Island have a restaurant that serves breakfast?

Yes, Sonesta Resort Hilton Head Island has 5 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Sonesta Resort Hilton Head Island allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Sonesta Resort Hilton Head Island for a fee of USD 100 per accommodation, per day. The property also provides food and water bowls.

Does Sonesta Resort Hilton Head Island have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Sonesta Resort Hilton Head Island?

The closest major airport to Sonesta Resort Hilton Head Island is Hilton Head Island Airport (HHH), which is 10.2 mi away (21 minutes by car). Another top airport is Savannah - Hilton Head International Airport (SAV), which is around 28 mi away.

Are there rooms with balconies at Sonesta Resort Hilton Head Island?

Yes, every guestroom at Sonesta Resort Hilton Head Island comes with a balcony with some featuring ocean or garden views.

Does Sonesta Resort Hilton Head Island have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sonesta Resort Hilton Head Island.

Sonesta Resort Hilton Head Island Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1143 reviews
Rating 8 - Good. 257 out of 1143 reviews
Rating 6 - Okay. 139 out of 1143 reviews
Rating 4 - Poor. 51 out of 1143 reviews
Rating 2 - Terrible. 42 out of 1143 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is pretty well maintained. The rooms were decent. We had some minor issues, but nothing I even mentioned until checkout… Our safe wasn’t working, and the mini fridge was not secured to the cubby and kept sliding out. Additionally, there was paint chipping on the bathroom door, and the door lock pleading to the outside was broken and replaced, but instead of removing the lock that was broken they just added a second lock leaving the broken lock still in place. Every staff member we encountered was super nice, polite and helpful. The hotel lobby is very nice and modern, the pool is very nice, along with the beach. Overall the shared areas of the hotel were very nice and well maintained, and the rooms were adequate, but nothing overly impressive if that is what you are looking for. We were on the first floor, which was so convenient, I personally would give up a view for the convenience of the first floor. The weather was horrible while we were there, so the pool bar was closed and activities were often canceled or moved indoors. One thing to note, the hotel is far off the road.. we rented bikes which we would do again, but it was probably 1.5 miles just to get out of shipyard to the main road, Our kids are older so it wasn’t an issue, but if you have young kids I could see it being a problem. The location was excellent. Overall, a good value and I wouldn’t hesitate to stay again!
Stayed 5 nights in Aug 2025

8/10 Good

Lisa B

Stayed 3 nights in Aug 2025

10/10 Excellent

Nichol

Stayed 1 night in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nichol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rest and Relaxation!!!

We loved the property so much that we added a day! I felt like I was on an island somewhere. The only two negatives were that it rained off and on, and the last night they forgot to turn down the music that is piped throughout the property, so my husband had trouble sleeping. I would highly recommend to anyone planning to book here!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Joshua

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good place to stay with awesome staff.
Stayed 3 nights in Aug 2025

2/10 Terrible

Michael, NEW YORK

Stayed 6 nights in Jul 2025

10/10 Excellent

Cecilia

Stayed 2 nights in Aug 2025

8/10 Good

Vladyslava

Stayed 5 nights in Aug 2025

10/10 Excellent

Kaelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Food, service, and ambience was very nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Sonesta Resort Hilton Head Island. My check-in experience was not the best as I was told that they did not have my bed type available on check-in due to inventory issues. I explained to the front desk staff member that I was very disappointed to hear that and was there anything they could do to try and accommodate my bed choice. The front desk staff member worked with his manager and the manager was able to upgrade me to a Jr. Suite, partial ocean view, and waive the resort fee due to my inconvenience, and get me a room with a king bed. The room turned out to be great and I was very happy with the outcome. The rest of the property was well maintained and the staff were very friendly. There are a lot of kids / families at the resort while we were there, so if that is not what you are looking for, then beware. There is an adult pool, but it converts to a family pool from 6PM to 10PM every night. Property has a walking path right to the beach and provides beach chairs and other services, some for a fee, but it is quite nice that you can walk from your room to the beach and not have to get in a car. Only ate the the hotel a couple of times and the food was good. There are 4 different menus, so definitely a variety. Nice rum bar in the lobby as well. All in all we had an enjoyable stay and experience and would consider staying at this property again in the future.
Stayed 4 nights in Aug 2025

8/10 Good

Achyutkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Therese, Bedminster

Liked: Cleanliness, amenities, property conditions & facilities
Some staff were hospitable and others seemed like they hated working there especially at The Patio.
Stayed 2 nights in Aug 2025

8/10 Good

James

Stayed 4 nights in Aug 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed this property. It was clean, the staff were friendly and helpful. There were many dining options and I loved the adult only pool and jacuzzi. The only complaint is that the jacuzzi was not hot or even warm. It would be nice if the jets were stronger.
Stayed 3 nights in Aug 2025

8/10 Good

Doreen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were great. No carpet on floors so you hear every drop on floor and it’s loud. Lots of kids. Loud in common lobby area. Nice pool. Food was good. Workers were top notch. Just very LOUD!
Grounds
Beach ares
Stayed 3 nights in Aug 2025

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not soo good, children's playing in lobby all morning ,night its was horrible stay
Stayed 4 nights in Jul 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed comfort was satisfactory. I was disappointed that the main dining room had few menu choices for dinner.
Stayed 5 nights in Jul 2025

10/10 Excellent

Xiaokang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Alaine

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We reserved a suite and had issues all throughout the stay. In the room the remotes, safe and phone were all broken and took multiple attempts to get help, and then backup for each item so we spent a lot of unnecessary time waiting on service. Housekeeping forgot to clean the room multiple times and a barking dog woke us up from the room next door every morning at 6. Hotel management was unprofessional and did little to address the issue. I will say the valet guys were awesome and personable - and the evening housekeeping person on our floor was great, she inherited day shift issues and was always so nice!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shrwan

Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really soft pillows! Clean and relaxing.
Stayed 3 nights in Jul 2025