2/10 Terrible
Rachel P.
11 jun. 2025
Getaway weekend
We encountered several serious issues during our stay. Some of the units had unsanitary conditions upon arrival, including soiled toilets and, in one case, a used pair of underwear left behind. Additionally, one of the refrigerators was not working.Most concerning, all units were without running water for more than half of our stay. This meant no water for handwashing, showers, or flushing toilets. When we contacted management, we were told that water service would be restored — though limited — by Saturday. A case of bottled water was left outside each unit as a temporary solution.However, when we returned, there was still no running water. Upon following up, management denied saying water would be restored and mentioned they would look into offering a credit. Despite multiple members of our group reaching out, we have yet to receive any follow-up or resolution.This experience was disappointing and poorly managed, and we hope future guests are provided with better communication and service
Rachel P.
Se hospedó 2 noches en junio de 2025