Cheap Hotels in Hawi, HI

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Jun 1 - Jun 2

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Hawi hotels essential information

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Hilton Grand Vacations Club Ocean Tower Waikoloa Village

2/5 Poor

"Love the property.. however, I let the front desk know that, there was ONLY one tram running and NO boat running. Waiting 20-25 mins for a train ride to the tower. Also, the main large slide was closed the Entire memorial weekend. For kids that was a bummer. Asked for a credit of some kind and was denied. Not very happy."

A verified traveler stayed at Hilton Grand Vacations Club Ocean Tower Waikoloa Village

Posted 6 hours ago

1/5 Terrible

"I do not typically write reviews but this property warranted it and not in a good way. The property is massive. It’s literally a hike to and from the rooms to the lobby depending on the “tower” they put you in. The good news is there was a tram. The bad news is that it was rarely operational during our stay. When it was working, the air temperature in the cars was sub arctic. So cold we opted to walk despite the distances. Hence my marks for how well the property was maintained. Something that critical for guest comfort on a property that size should be in constant and pristine working order. Speaking of cold, they should try heating the pool. That was a chief complaint of my family and others we chatted with at the pool. Again, it’s about comfort. While I am on about the pool, two times the “pool towel” dispensers were empty and the towels were old and ratty. Even more empty was the service at the pool cabanas and we rented cabanas for three days of our stay. To be fair, one of three days there was “ok” service. Other than that the rooms were clean and sufficient. However, I feel they were over priced. Not only do I not recommend this resort. I will never stay there again…"

A verified traveler stayed at Hilton Waikoloa Village

Posted 2 days ago

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