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Crystal Hotel Hat Yai

4.0 star property

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Outdoor pool, sun loungers
Breakfast, lunch, dinner served; international cuisine
Interior detail
Interior detail
Smart Deluxe King Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110
  • Place, Central Hatyai
    ‪1 min walk‬
  • Place, Asean Night Bazaar
    ‪5 min walk‬
  • Place, Prince of Songkla University Hatyai Campus
    ‪2 min drive‬
  • Airport, Hat Yai (HDY-Hat Yai Intl.)
    ‪23 min drive‬

About the neighborhood

Hat Yai

Located within a 5-minute walk of Central Hatyai, Crystal Hotel Hat Yai is within a 15-minute stroll of Asean Night Bazaar. This 164-room, 4-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Central Hatyai - 1 min walk - 0.1 miles
  • Asean Night Bazaar - 5 min walk - 0.3 miles
  • Greenway Garden Center - 9 min walk - 0.5 miles
  • Diana Shopping Complex - 14 min walk - 0.8 miles
  • Prince of Songkla University Hatyai Campus - 2 min drive - 1.2 miles

Getting around

  • Hat Yai Railway Station - 5 min drive
  • Hat Yai Intl. Airport (HDY) - 14 min drive

Restaurants

  • ‪จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - ‬4 min walk
  • ‪After You (อาฟเตอร์ ยู) - ‬5 min walk
  • ‪Sizzler (ซิซซ์เล่อร์) - ‬6 min walk
  • ‪KOI Thé - ‬4 min walk
  • ‪ครัวเรือนไทย - ‬1 min walk

About this property

Crystal Hotel Hat Yai

Crystal Hotel Hat Yai features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a hot tub, and a conference center.
LED TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also available.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Outdoor pool, sun loungers
Centara Hotel Hat Yai
  • Pool
  • Hot tub
  • Spa
  • Parking included
8.4 out of 10, Very Good, 1,001 reviews
$47 nightly
The price is $51
Apr 3 - Apr 4
Total with taxes and fees
Centara Hotel Hat Yai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bottega

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 20 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai

Frequently asked questions

What is there to do around Crystal Hotel Hat Yai?

Located steps from Central Hatyai, this hotel is in Hat Yai, and within a 10-minute walk of Asean Night Bazaar and Greenway Garden Center. You'll also find Diana Shopping Complex and Red Mountain Driving Range less than a mile away.

How much does it cost to stay at Crystal Hotel Hat Yai?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hat Yai on Apr 15, 2026 start from $50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Crystal Hotel Hat Yai?

Yes, self parking is offered for free at the hotel.

Does Crystal Hotel Hat Yai have a casino on the premises?

No, Crystal Hotel Hat Yai doesn't have a casino.

Is there an indoor pool at Crystal Hotel Hat Yai?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Crystal Hotel Hat Yai?

There are many amenities for couples at this hotel, including an outdoor pool and a poolside bar plus some guestrooms feature fireplaces.

Does Crystal Hotel Hat Yai have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crystal Hotel Hat Yai feature a restaurant that includes a breakfast menu?

Yes, Crystal Hotel Hat Yai serves free breakfast at Bottega each morning.

Does Crystal Hotel Hat Yai allow pets to stay for free?

No, pets and service animals aren't allowed at Crystal Hotel Hat Yai.

Does Crystal Hotel Hat Yai have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Crystal Hotel Hat Yai?

The closest major airport to Crystal Hotel Hat Yai is Hat Yai Intl. Airport (HDY), which is 9.6 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Crystal Hotel Hat Yai?

No, you won't find guestrooms with balconies at Crystal Hotel Hat Yai.

Does Crystal Hotel Hat Yai have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Crystal Hotel Hat Yai.

Crystal Hotel Hat Yai Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 169 reviews
Rating 8 - Good. 73 out of 169 reviews
Rating 6 - Okay. 25 out of 169 reviews
Rating 4 - Poor. 8 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

MUI HUANG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that its within walking distance of mall and night market. Little stressed by the AC though, not able to doanual adjustment
Stayed 2 nights in Jul 2025

8/10 Good

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, convenient to shopping centre
Stayed 2 nights in May 2025

8/10 Good

KUM FAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location ah

At low price one cannot expecttio high service standard. It's very good indeed for low price paid and even canecwih free breakfast. very Good location as a big shopping mall is just across the road on the opposite side
Stayed 2 nights in May 2025

8/10 Good

Jeanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool roof top
Stayed 1 night in Mar 2025

8/10 Good

Robert, Voorhees

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Jagannathan, Carbondale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!
Stayed 1 night in Nov 2024

8/10 Good

Mui joo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoong Soo Rome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, very friendly. We stayed there off and on during a week period and will go back next time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is more inland but Perfectly located across from the most fancy mall in HatYai. 6 minutes walk from ASEAN night bazaar. It about 15 minutes drive to downtown. Clean; 10/10 friendly staff and service. Didn’t get a 5/5 because: Shower area need better cleaning or some fixing. Unfortunately got water flies. Water suspended/leaking during shower causing wet soaking floor (bad by design.) Breakfast buffet makes it up!!! Plenty of selections and decent quality foods. Not a bad place to stay honestly, keeping the price in mind. Thank you Kob Khun krab
Stayed 3 nights in Sep 2024

10/10 Excellent

David, Huntsville

Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Beautiful room and pool.

It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Stayed 2 nights in May 2024

10/10 Excellent

Hang Kiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room new and clean staff very responsive and helpful breakfast also nice overall I give 8/10
Stayed 3 nights in May 2024

10/10 Excellent

Sam hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Theresa Sian Kee

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Kim Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice big pool!

Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars. The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in! The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple. However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Stayed 4 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need upgrade for wifi

Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it. Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room. Upset as not able to play my online game and watch u tube.
Stayed 3 nights in Dec 2023

6/10 Okay

Joseph Kinn Fei

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Ahmad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 1 night in Jul 2023

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023

2/10 Terrible

Shih Wei

Disliked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

SIEW LEE

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much. But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Stayed 2 nights in Mar 2023

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