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The Regency Hotel Hatyai

3.0 star property
Hotel with free parking, a short walk to Lee Garden Plaza

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Photo gallery for The Regency Hotel Hatyai

Lobby
International cuisine
Front of property
View from room
Pool

Reviews

6.0 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
23 Prachatiphat Road, Hat Yai, Songkhla, 90110
  • Place, Lee Garden Plaza
    ‪5 min walk‬
  • Place, Kim Yong Market
    ‪9 min walk‬
  • Place, Central Department Store
    ‪9 min walk‬
  • Airport, Hat Yai (HDY-Hat Yai Intl.)
    ‪23 min drive‬

Room options

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Hat Yai

Located in Downtown Hat Yai, The Regency Hotel Hatyai is a leisurely stroll from popular sights such as Lee Garden Plaza and Kim Yong Market. This 3-star hotel has 436 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Lee Garden Plaza - 5 min walk - 0.3 miles
  • Kim Yong Market - 9 min walk - 0.5 miles
  • Central Department Store - 9 min walk - 0.5 miles
  • Prince of Songkla University Hatyai Campus - 3 min drive - 1.5 miles
  • Central Festival Hatyai - 3 min drive - 1.2 miles

Getting around

  • Hat Yai Railway Station - 14 min walk
  • Hat Yai Intl. Airport (HDY) - 26 min drive

Restaurants

  • ‪Ayutthaya Noodle Halal - ‬2 min walk
  • ‪Ban Han Halal Restaurant - ‬2 min walk
  • ‪เกาเหลาเลือดหมูป้าเขียว - ‬2 min walk
  • ‪192 ราดหน้า อาหารตามสั่ง - ‬2 min walk
  • ‪ตี๋ใหญ่ - ‬1 min walk

About this property

The Regency Hotel Hatyai

Hotel with free parking, a short walk to Lee Garden Plaza
Guests of The Regency Hotel Hatyai enjoy features like free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry.
Guests can expect free WiFi and TVs with cable channels. Refrigerators, coffee makers, and desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Krua-Luang
  • Royal Coffee Corner

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for THB 550.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: THB 1000 per person, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: THB 550.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Regency Hotel Hatyai Hat yai
Regency Hotel Hatyai
Regency Hatyai Hat yai
Regency Hatyai
The Regency Hotel Hatyai Hotel
The Regency Hotel Hatyai Hat Yai
The Regency Hotel Hatyai Hotel Hat Yai

Frequently asked questions

Is a free cancellation option available at The Regency Hotel Hatyai?

The Regency Hotel Hatyai provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What is there to do close to The Regency Hotel Hatyai?

This hotel is situated in Downtown Hat Yai within a short 6-minute walk of Lee Garden Plaza and also 11 minutes on foot from Kim Yong Market. You'll also find Central Department Store and Odean Shopping Mall less than a mile away.

Is parking available on site at The Regency Hotel Hatyai?

Yes, self parking is offered for free at the hotel.

Does The Regency Hotel Hatyai feature a casino at the property?

No, The Regency Hotel Hatyai doesn't have a casino.

Is there an indoor pool at The Regency Hotel Hatyai?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Regency Hotel Hatyai?

Couples staying at this hotel will appreciate amenities like a restaurant and a 24-hour front desk plus some guestrooms include city views.

Are there hot tubs at The Regency Hotel Hatyai?

No, there isn't a spa tub at this hotel.

Does The Regency Hotel Hatyai feature a restaurant that includes a breakfast menu?

No, The Regency Hotel Hatyai doesn't have a restaurant that serves breakfast.

Does The Regency Hotel Hatyai allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Regency Hotel Hatyai.

Does The Regency Hotel Hatyai have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Regency Hotel Hatyai?

The closest major airport to The Regency Hotel Hatyai is Hat Yai Intl. Airport (HDY), which is 8.7 mi away (26 minutes by car).

Are there rooms with balconies that I can book at The Regency Hotel Hatyai?

No, at The Regency Hotel Hatyai, there aren't any guestrooms that list a balcony.

Reviews

The Regency Hotel Hatyai Reviews

6.0

6.2/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 6 out of 95 reviews
Rating 8 - Good. 31 out of 95 reviews
Rating 6 - Okay. 24 out of 95 reviews
Rating 4 - Poor. 22 out of 95 reviews
Rating 2 - Terrible. 12 out of 95 reviews

Reviews

8/10 Good

maheantharan, kulim

Traveled with group
Liked: Cleanliness, amenities
No comment
Stayed 1 night in Jan 2024

6/10 Okay

Tam

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is leaking at the room & refrigerator is also flooding. Meantime, there is no one time toothbrush & toothpaste. The shampoo also not refill & cleaning service is average only. But very convenient to have a bus service, find some food, shopping & this hotel is in the center of the city. Not bad for this hotel.
Stayed 3 nights in Dec 2023

6/10 Okay

Seng Tuck

10/10 Excellent

Abdullah, SKUDAI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Dec 2022

8/10 Good

NURHAZIMAH

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Chan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The lift is too small, cleanliness is below expectation.
Stayed 3 nights in Sep 2019

4/10 Poor

AngieTan

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Location is ok, but the room is not to the standard. cleanliness is below expectation.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Overall pleasant experience
Stayed 3 nights in Aug 2019

10/10 Excellent

Mohd

Business traveler
Liked: Property conditions & facilities, room comfort

MUST TRY.

AVERAGE. SAFE.COMFORT
Stayed 2 nights in Aug 2019

6/10 Okay

Wilson, Penang

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Always our first choice when we are in Hatyai due to its strategic place n very near to local foodies n shopping mall...Bt this year is a very dissapoiting one...Young/Trainee Staff was rude as hell(Poor English yet the tantrum towards us)....booked 3 rooms n 1 of the room was dirty as hell(I guess it wasnt been stayed for a while..toilet floor were sandy n carpet was dusty)....Overally if they improve,i would come and stay again....
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
Location. Place feels dead, no activity at all. Better convert to service apartment.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

3d 2nights vacation with family

vacation with family. two rooms booked. The hotel is very well placed at the heart of the city. After you exit from the hotel, there are shops for food, mcdonalds, the lee garden plaza, and the night market (mostly food there, but there are souvenirs too)Make sure you book the royal wing, if you book the other one, it is an old run-down hotel. they have another building and that is much better. Rooms were clean upon entry, and cleaning did a good job on the room as well. however, the receptionist (40s or 50s man) was not friendly, he could not speak in english, and he was quite rude to us as well. a minus in somewhat a perfect hotel.we visited lee gardens plaza hotel, but the lifts were quite confusing, u must know which lift goes where. u might get lost there, like we did. we went to the 33rd floor buffet restaurant, food was okay, but the highlight is the view from up there. even if you are not gonna eat there, just go and have a look at the view, its worth it. right before we checked out, the reception told that the bath tub stopper(the cover that stops water from flowing out), is missing in one of our rooms. but it was a fault by the staff, he did not check properly as the stopper was right there. probably an attempt to get more money out of us. because i have seen some hotels do this to customers to get more money. be alert and make sure everything stays the same when u check out, the same way u checked in.there is a band music at night for relaxation, massage as well
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Vimala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is good for the price since it is located in the city where you can go shopping and dining. The service is also good. Staff is helpful
Stayed 1 night in Mar 2019

4/10 Poor

Wendy Gaik Lan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse expectation

The overall only the location is fine then other ,the worse is the kettle the bottom of kettle full of rust.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Can stay for holiday
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

Good location but Room is bad

Location is good but too old for the room and not worth for the price we paid.
Stayed 1 night in Sep 2018

4/10 Poor

Roniyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel. Bathroom sink leak causing at floor. Maintenance failed to attend to our request for repair until we return at night & then advised that he could not repair. Receptionist was reluctant to our request to change room but finally did it after repeated request. Won't want to stay at this hotel in future.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Staff are not so friendly I come first to check out but she attended someone who came after me Facilities? No iron for clothes..i asked for it but one who attended me just said no service..poor
Stayed 2 nights in Dec 2018

6/10 Okay

Henry

Disliked: Cleanliness, property conditions & facilities, room comfort
The room are smelly with plenty of old stain at the shower curtain. Room furniture is old and time to do major renovation.
Stayed 2 nights in Nov 2018

8/10 Good

Yeoh, Msia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice walking distance to good dining places and shopping.
Stayed 2 nights in Dec 2018

10/10 Excellent

amsyaitul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

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