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Grand Cititel Hanoi Hotel & Spa

4.0 star property

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Photo gallery for Grand Cititel Hanoi Hotel & Spa

Pool
Lobby lounge
Poolside bar
Poolside bar
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
13B Tong Dan, Hoan Kiem District, Hanoi
  • Place, Hanoi Opera House
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a large bed, a flat-screen TV, a painting, a window with curtains, and a vase with flowers.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Twin Room

Premium bedding, pillowtop beds, in-room safe, desk

Suite Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite King

Lobby

Suite King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a TV mounted on the wall, a desk with a vase of flowers, and a window with curtains.

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a desk with a laptop, a TV mounted on the wall, and a coat rack.

Deluxe Double Room

7.6 out of 10
Good
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite City View Room

A hotel room with a large bed, a desk, a chair, a view of the city, and a painting on the wall.

Suite City View Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a view of the city through a large window.

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Twin Room

A hotel room with two beds, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Suite Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Hanoi

Located in Old Quarter, Grand Cititel Hanoi Hotel & Spa is within a 5-minute walk of Hanoi Opera House and within 15 minutes of other popular attractions like Hoan Kiem Lake. This 98-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and a 24-hour gym.

What's nearby

  • Hanoi Opera House - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.7 miles
  • Hanoi Old Town Night Market - 13 min walk - 0.7 miles
  • St. Joseph's Cathedral of Hanoi - 17 min walk - 0.9 miles

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Backstage - ‬3 min walk
  • ‪Tenement Coffee Shop - ‬3 min walk
  • ‪Nom - 3 Ngô Quyền - ‬3 min walk
  • ‪Lý Club - ‬2 min walk
  • ‪Circle K Trần Quang Khải - ‬1 min walk

About this property

Grand Cititel Hanoi Hotel & Spa

Guests staying at Grand Cititel Hanoi Hotel & Spa enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for VND 500000 per vehicle one-way, as well as an area shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 43-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Electric kettles, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 755 reviews
$72 nightly
The price is $78
Jul 19 - Jul 20
Total with taxes and fees
Hanoi Splendid Premium Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Shii Kitchen

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (538 square feet of space)
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 700000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (up to 18 years old)
  • Rollaway bed fee: VND 700000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Grand Cititel Hotel
Grand Cititel Hanoi
Grand Cititel
Cititel Hanoi & Spa Hanoi
Grand Cititel Hanoi Hotel
Grand Cititel Hanoi Hotel Spa
Grand Cititel Hanoi Hotel & Spa Hotel
Grand Cititel Hanoi Hotel & Spa Hanoi
Grand Cititel Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Is free cancellation available at Grand Cititel Hanoi Hotel & Spa?

Grand Cititel Hanoi Hotel & Spa provides free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Grand Cititel Hanoi Hotel & Spa on Jul 17, 2026 start from $39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Grand Cititel Hanoi Hotel & Spa?

This hotel is situated in Old Quarter within a 10-minute walk of Hoan Kiem Lake and Hanoi Opera House. You'll also find Hanoi Old Town Night Market and Train Street within a short drive.

Is parking available on site at Grand Cititel Hanoi Hotel & Spa?

No, there isn't parking available at the hotel.

Is there a spa at Grand Cititel Hanoi Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, couples treatments, and aromatherapy.

Does Grand Cititel Hanoi Hotel & Spa have a casino on the premises?

No, Grand Cititel Hanoi Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grand Cititel Hanoi Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Grand Cititel Hanoi Hotel & Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and a full-service spa plus some guestrooms feature a fireplace.

Are there hot tubs at Grand Cititel Hanoi Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Grand Cititel Hanoi Hotel & Spa have a restaurant with a breakfast menu?

Yes, Grand Cititel Hanoi Hotel & Spa serves breakfast for a surcharge at The Shii Kitchen.

Does Grand Cititel Hanoi Hotel & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Cititel Hanoi Hotel & Spa.

Are there connecting rooms at Grand Cititel Hanoi Hotel & Spa?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Cititel Hanoi Hotel & Spa?

The closest major airport to Grand Cititel Hanoi Hotel & Spa is Noi Bai Intl. Airport (HAN), which is 16 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Grand Cititel Hanoi Hotel & Spa?

No, there aren't any guestrooms at Grand Cititel Hanoi Hotel & Spa that offer a balcony.

Grand Cititel Hanoi Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 319 out of 406 reviews
Rating 8 - Good. 61 out of 406 reviews
Rating 6 - Okay. 18 out of 406 reviews
Rating 4 - Poor. 2 out of 406 reviews
Rating 2 - Terrible. 6 out of 406 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and location.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful Quiet and clean room
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities
Comfortable room, helpful staff, nice breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, good breakfast, and safe location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a poor experience at another hotel in Hanoi, this hotel ticked all the boxes. Clean, friendly and helpful staff and a lovely breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Great hotel in Hanoi, particularly the staff at reception: Jenny, Patrick and Thomas. Will return again
Stayed 1 night in Feb 2026
Verified

6/10 Okay

PAMELA NOMATHAMSANQA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tanner

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice and quaint with an amazing breakfast and great staff!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ILYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quiet rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff & comfortable rooms.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities
Great staff, Thomas. Lisa, ivy, Toni and Bryan. I would stay again
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for staying in the old town area!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay Mr Thomas was excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice to stay.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, nice staff and very quiet. Great breakfast buffet.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Hanoi! The location is great and makes it easy to get anywhere. The room is nice and comfortable with everything you need, and the young staff are very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice room and bathroom, varied bfast and staff gets out of their ways to help.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

David

Liked: Cleanliness
Good location and great friendly staff to meet with. The breakfast was pretty good as well. However, I was quite disappointed that the Luxury Studio Suite (the most expensive room on the property) didn’t have a window in the room.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. Very nice service, friendly.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfy, personnel friendly, very good breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the value. Quiet yet central location
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Junji

Liked: Cleanliness, staff & service
Many local restaurants around Hotel
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to explore Hanoi. Close to the centre, nice rooms and a great Skybar.
Stayed 3 nights in Jan 2025