Sheraton Grand Hangzhou Wetland Park Resort

Luxury Hangzhou hotel connected to a rail/subway station, steps from Xixi Wetland Park

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Relax in this stylish room with a large bed, a smaller bed, and a desk for work.

Relax in a stylish room with a comfortable sofa, flat-screen TV, and a neatly made bed.

Relax amidst lush greenery and tranquil water, surrounded by traditional gazebos and scenic walkways.

Experience the elegant lobby with a grand piano, comfortable seating, and stunning views of the surrounding greenery.

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool
Spa
Parking included
Breakfast available
Gym
Room service

Explore the area

1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, 310030

Xixi Wetland Park
‪1 min walk‬
Lingyin Temple
‪6 min drive‬
West Lake
‪8 min drive‬
Hangzhou (HGH-Xiaoshan Intl.)
‪36 min drive‬

Room options

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Suite, 1 King Bed

1023 sq ft
1 bedroom
Sleeps 3
1 King Bed

Club Twin Room, 1 Double Bed, Balcony

484 sq ft
Sleeps 3
1 Double Bed

Relax in a spacious room with a large bed, separate sitting area, and a bathroom featuring a bathtub and glass shower enclosure.

Club Room, 1 King Bed

484 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, Balcony, Garden View

Exceptional

484 sq ft
Sleeps 3
2 Double Beds

Family Suite, 1 King Bed with Sofa bed

1022 sq ft
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Suite, 1 King Bed

1022 sq ft
1 bedroom
Sleeps 3
1 King Bed

Kids Fun Room, 2 Double Beds, Balcony

484 sq ft
Sleeps 3
2 Double Beds

Kids Fun Room, 1 King Bed, Balcony

484 sq ft
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Balcony, Garden View

484 sq ft
Sleeps 3
1 King Bed

Superior Room, 2 Double Beds, Non Smoking, Balcony

Wonderful

484 sq ft
Sleeps 3
2 Double Beds

Superior Room, 1 King Bed, Non Smoking, Balcony

Very good

484 sq ft
Sleeps 3
1 King Bed

Glamping Room, 2 Double Beds, Balcony

484 sq ft
Sleeps 3
2 Double Beds

Glamping Room,1 King Bed, Balcony

484 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Hangzhou

Located in Xihu, Sheraton Grand Hangzhou Wetland Park Resort is adjacent to Xixi Wetland Park with other popular attractions like Lingyin Temple within a within a few miles (5 km). This 380-room, 5-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi. It's connected to a rail/subway station in central Hangzhou, and a short drive from West Lake and National Wetland Museum of China.

What's nearby

Xixi Wetland Park - 1 min walk - 0.0 miles
Lingyin Temple - 6 min drive - 3.9 miles
West Lake - 8 min drive - 5.0 miles
Zhejiang University Yuquan Campus - 8 min drive - 3.8 miles
Hangzhou Botanical Garden - 9 min drive - 4.0 miles

Getting around

Dongyue Station - 11 min walk
West Railway Station - 25 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 50 min drive

Restaurants

‪脉舟回香阁 - ‬2 min drive
‪和茶馆 - ‬6 min walk
‪重庆刘一手火锅 - ‬2 min drive
‪西溪天堂 - ‬19 min walk
‪东明升酒吧 - ‬19 min walk

About this property

Sheraton Grand Hangzhou Wetland Park Resort

Luxury Hangzhou hotel connected to a rail/subway station, steps from Xixi Wetland Park

Sheraton Grand Hangzhou Wetland Park Resort features an indoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for CNY 660 per vehicle. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.

Guests can expect free WiFi and 43-inch LCD TVs with satellite channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Balconies, iPod docks, and coffee makers are also available. Housekeeping is available on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include massages.

Languages

Chinese (Mandarin), English

Similar properties

Relax in a spacious interior with a plush sofa, sleek coffee table, and a sophisticated chandelier.

Pool
Spa
Parking included
Free WiFi

$181 nightly

Aug 17 - Aug 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour airport pick-up shuttle on request for a surcharge
Free covered self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 for adults and CNY 196 for children
3 restaurants

Restaurants on site

盛宴Feast
萨婷Satine
采悅轩Yue

Things to do

24-hour health club
Bicycles
Boat and paddles
Children's club
Children's pool
Fitness classes
Indoor pool
Sauna
Steam room

Family friendly

Children's club (surcharge)
Children's pool
Children's toys
In-room crib
Indoor pool
Lifeguards on site
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

10 meeting rooms
Business center
Conference center

Outdoors

Garden
In a national park
On the waterfront
Terrace

Spa

7 treatment rooms
Couples treatment rooms
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Accessible airport shuttle
Area rugs in public areas
Braille/raised signage
Elevator (51 inch wide door)
Front entrance ramp
Hand-held showerhead
Height-adjustable showerhead
Magnifying mirror
Smooth flooring in public areas
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

2 buildings
5 floors
Banquet hall
Biodegradable coffee stirrers available
Built in 2011
Comprehensive food waste policy
Comprehensive recycling policy
Lifeguards
No plastic coffee stirrers
Renovated guestrooms - July 2023
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch LCD TV with cable/satellite channels
iPod dock

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Meal delivery service
Restaurant dining guides

Air conditioning
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 16

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Up to 2 kids 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CNY 327.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: CNY 500 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately CNY 196 for adults and CNY 196 for children
Airport shuttle fee: CNY 660 per vehicle (maximum occupancy 4)
Rollaway bed fee: CNY 327.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses solar energy

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 16

The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property uses solar energy.
Guests can access their rooms with a mobile device.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Pool access available from 6:30 AM to 11:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Hangzhou Wetland Park

Sheraton Hangzhou Wetland Park Resort

Sheraton Wetland Park

Sheraton Wetland Park Resort

Wetland Resort

Sheraton Grand Hangzhou Wetland Park Resort

Sheraton Grand Wetland Park Resort

Sheraton Grand Hangzhou Wetland Park

Sheraton Grand Wetland Park

Sheraton Hangzhou Wetland Park

Sheraton Grand Hangzhou Wetland Park Resort Hotel

Sheraton Grand Hangzhou Wetland Park Resort Hangzhou

Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Sheraton Grand Hangzhou Wetland Park Resort?

Sheraton Grand Hangzhou Wetland Park Resort provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Hangzhou Wetland Park Resort?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Wetland Park Resort on Aug 19, 2025 start from $103.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sheraton Grand Hangzhou Wetland Park Resort?

This hotel is situated in Xihu within a 10-minute walk of Xixi Wetland Park and National Wetland Museum of China. You'll also find West Lake and Hangzhou Botanical Garden within a short drive.

Will I be able to park at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at Sheraton Grand Hangzhou Wetland Park Resort?

Spa services at the hotel include couples treatments and massages.

Does Sheraton Grand Hangzhou Wetland Park Resort feature a casino on the premises?

No, Sheraton Grand Hangzhou Wetland Park Resort doesn't have a casino.

Is there an indoor pool at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:00 PM.

Is Sheraton Grand Hangzhou Wetland Park Resort a good place to stay for couples?

This boutique hotel offers plenty of amenities for couples including an indoor pool, a restaurant with al fresco dining, and proposal/romance packages.

Are there hot tubs at Sheraton Grand Hangzhou Wetland Park Resort?

No, but this hotel does have a steam room.

Does Sheraton Grand Hangzhou Wetland Park Resort have a restaurant that serves breakfast?

Yes, Sheraton Grand Hangzhou Wetland Park Resort has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Grand Hangzhou Wetland Park Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Sheraton Grand Hangzhou Wetland Park Resort.

Does Sheraton Grand Hangzhou Wetland Park Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Grand Hangzhou Wetland Park Resort?

The closest major airport to Sheraton Grand Hangzhou Wetland Park Resort is Hangzhou (HGH-Xiaoshan Intl.), which is 23.4 mi away (50 minutes by car).

Can I book a room with a balcony at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, every guestroom at Sheraton Grand Hangzhou Wetland Park Resort comes with a balcony with some featuring garden views.

Does Sheraton Grand Hangzhou Wetland Park Resort host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Grand Hangzhou Wetland Park Resort.

Sheraton Grand Hangzhou Wetland Park Resort Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Paul

Sep 27, 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Traveled with family

Aug 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 4 nights in Aug 2024

2/10 Terrible

DONG

Jun 18, 2024

Disliked: Property conditions & facilities

The most I dislike about this hotel are the deposit policy, and also it’s very inconvenient for you to get back the room. It’s super long hallway. Usually other 5 stars hotel they will return your deposit money right way once I check out the room. But this hotel, it takes while. I have to called in and asked. It’s not make sense at all. Once the guest leave the hotel , they should not hold the deposit money.

Stayed 3 nights in Jun 2024

8/10 Good

Carol

Traveled with family

Mar 16, 2024

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Mar 2024

10/10 Excellent

Neil

Business traveler

Oct 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2023

4/10 Poor

Wing Chi

Traveled with partner

Apr 11, 2023

Liked: Cleanliness

Disliked: Staff & service

Reception counter staff attitude is very bad and not well trained

4/10 Poor

Jennifer

Business traveler

Apr 19, 2021

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Needs AC

I have never been more uncomfortable in a hotel room in my life. The air conditioning was not yet turned on despite the blazing temperatures. My room ended up being 33 Celsius at one point. The staff tried to help by bringing a fan but it did not do much.

Stayed 1 night in Mar 2021

10/10 Excellent

YE

Business traveler

Mar 15, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

njoy

Very nice trip and excellent service

Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Traveled with family

Dec 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The family suite facilities are good n staff r nice. Breakfast buffet is close n location close to Xixi Wetland.

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family

Dec 9, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was glad that we were able to check in a bit early, a little after noon, since we had a very early flight and were very tired. Also I liked the spacious room as we had a roll-in bed for my son.

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group

Nov 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

I went for a friend trip and we loved this hotel! Staff was very helpful and knowledgeable about the area. French restaurant for dinner was fancy and delicious. Buffet breakfast was awesome. Spa treatments were luxurious. Would stay here again.

Stayed 1 night in Nov 2019

8/10 Good

Hui

Traveled with family

Oct 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family reunion

had good time for family reunion.

Stayed 2 nights in Oct 2019

10/10 Excellent

Fabrizio, New York

Business traveler

Jul 10, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean. The staff are informative and friendly. Good experience.

Stayed 2 nights in Jul 2019

8/10 Good

GARNET

Traveled with family and small children, Traveled with group

May 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close proximity to the wetlands park was nice. And there is a park just past the "Outlet" mall, very nice walking. The French restaurant was terrible..overpriced, and two members of our group got sick later.

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Jan 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Jan 9, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is not close to the center (30 minutes by cab). But not a problem for us. Very quiet and bedroom extremely confortable. It is better to book with breakfast included. The extra's are not cheap knowing you are in Mainland China. Hotel staff are very helpfull and knowledgeable so you can really rely on them for touring the city or finding what or where to go. The decoration of the hotel not exactly my style but confort is absolutly fantastic... Much more important to have excellent bed than anything else. On this Sheraton gets a 5+ stars, the bed is of exceptional quality. The only thing they could do to make it even better would be silk bedsheet! But this is not reasonable asking!!! Realy good...

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Dec 21, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, good location, friend staff, good room condition

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner

Nov 20, 2018

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very large and beautiful. The breakfast buffet is quite delicious and they even provided dragonfruit!

Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Nov 11, 2018

Stayed 2 nights in Nov 2018

10/10 Excellent

Kachi Kaki

Oct 14, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Oct 14, 2018

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Sauna rooms.

Unless you like sleeping in a sauna room, this is not the hotel to be staying especially during the cooler months. I have been staying in this hotel everytime I am around Hangzhou for business. I have noticed the hotel turns off the air conditioning during the cooler months. And this is not an one off observation. It was exactly the same last year during the Autumn months. Despite, giving feedback to the front desk, obviously this a management decision to cut cost. This time round it is further verified by the night duty manager. He told us that they can't turn them on due to strict instructions and could only provide us a fan. Appalling. In the end I had to open the sliding doors to the balcony to allow cooler air into the room. With the hotel situated in the Wetland areas, there are swarms of mosquitoes and getting bitten throughout the night was unbearable. In end I had to close the sliding doors, and wake up in a pool of sweat in the morning. At check out, I have specifically asked to speak to the GM, as I knew it was pointless talking to the front desk staff. After all, they are just doing as instructed. Lo and behold, all they had were excuses and sent an assistant front desk manager to speak to me. The assistant front desk manager tried her best to downplay the situation, offering freebies which I feel as good as trying to buy their way out of the situation. Obviously I have rejected and I will be instructing everyone in my office never to patronise here again

Stayed 1 night in Oct 2018