Sheraton Grand Hangzhou Wetland Park Resort

5.0 star property

Choose dates to view prices

Photo gallery for Sheraton Grand Hangzhou Wetland Park Resort

View from property
View from room
Lobby lounge
Lobby
Couples treatment rooms, massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang, 310030
  • Place, Xixi National Wetland Park
    ‪1 min walk‬
  • Place, National Wetland Museum of China
    ‪8 min walk‬
  • Place, West Lake
    ‪7 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪36 min drive‬

Room options

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Balcony, Garden View

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Club Room, 1 King Bed

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Twin Room, 1 Double Bed, Balcony

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite, 1 King Bed

  • Garden view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • Garden view
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed with Sofa bed

  • Garden view
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Kids Fun Room, 1 King Bed, Balcony

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Kids Fun Room, 2 Double Beds, Balcony

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Glamping Room,1 King Bed, Balcony

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Glamping Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Hangzhou

Located in Xihu, Sheraton Grand Hangzhou Wetland Park Resort is adjacent to Xixi National Wetland Park with other popular attractions like Lingyin Temple within a within a few miles (5 km). This 380-room, 5-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi. It's connected to a rail/subway station in central Hangzhou, and a short drive from West Lake and National Wetland Museum of China.

What's nearby

  • Xixi National Wetland Park - 1 min walk - 0.0 miles
  • National Wetland Museum of China - 8 min walk - 0.5 miles
  • Zhejiang University Yuquan Campus - 5 min drive - 2.9 miles
  • Lingyin Temple - 6 min drive - 3.9 miles
  • West Lake - 7 min drive - 4.5 miles

Getting around

  • Dongyue Station - 11 min walk
  • West Railway Station - 25 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 50 min drive

Restaurants

  • ‪Sheraton Club Lounge - ‬3 min walk
  • ‪酒仙 | Jiu Xian - ‬5 min walk
  • ‪313 羊庄 - ‬2 min drive
  • ‪Waterlight Court - ‬5 min walk
  • ‪麦舟羊排 - ‬14 min walk

About this property

Sheraton Grand Hangzhou Wetland Park Resort

Sheraton Grand Hangzhou Wetland Park Resort features an indoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for CNY 660 per vehicle. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 43-inch LCD TVs with satellite channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Balconies, iPod docks, and coffee makers are also available. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 for adults and CNY 196 for children
  • 3 restaurants

Restaurants on site

  • 盛宴Feast
  • 萨婷Satine
  • 采悅轩Yue

Things to do

  • 24-hour health club
  • Bicycles
  • Boat and paddles
  • Children's club
  • Children's pool
  • Fitness classes
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • In a national park
  • On the waterfront
  • Terrace

Spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • No plastic coffee stirrers
  • Renovated guestrooms - July 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 327.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 500 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 196 for adults and CNY 196 for children
  • Airport shuttle fee: CNY 660 per vehicle (maximum occupancy 4)
  • Rollaway bed fee: CNY 327.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Hangzhou Wetland Park
Sheraton Hangzhou Wetland Park Resort
Sheraton Wetland Park
Sheraton Wetland Park Resort
Wetland Resort
Sheraton Grand Hangzhou Wetland Park Resort
Sheraton Grand Wetland Park Resort
Sheraton Grand Hangzhou Wetland Park
Sheraton Grand Wetland Park
Sheraton Hangzhou Wetland Park
Sheraton Grand Hangzhou Wetland Park Resort Hotel
Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
Sheraton Grand Hangzhou Wetland Park Resort Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Sheraton Grand Hangzhou Wetland Park Resort?

Sheraton Grand Hangzhou Wetland Park Resort provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Hangzhou Wetland Park Resort?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Hangzhou Wetland Park Resort on Apr 10, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sheraton Grand Hangzhou Wetland Park Resort?

This hotel is situated in Xihu, just steps from Xixi National Wetland Park. You'll also find West Lake and Hangzhou Botanical Garden within a short drive.

Is there parking available at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at Sheraton Grand Hangzhou Wetland Park Resort?

Spa services at the hotel include couples treatments and massages.

Does Sheraton Grand Hangzhou Wetland Park Resort feature a casino on the premises?

No, Sheraton Grand Hangzhou Wetland Park Resort doesn't have a casino.

Is there an indoor pool at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 11:00 PM.

What amenities will couples enjoy at Sheraton Grand Hangzhou Wetland Park Resort?

This boutique hotel offers plenty of amenities for couples including an indoor pool, a restaurant with al fresco dining, and proposal/romance packages.

Does Sheraton Grand Hangzhou Wetland Park Resort have a hot tub?

No, but this hotel does have a steam room.

Does Sheraton Grand Hangzhou Wetland Park Resort have a restaurant that serves breakfast?

Yes, Sheraton Grand Hangzhou Wetland Park Resort has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Grand Hangzhou Wetland Park Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Sheraton Grand Hangzhou Wetland Park Resort.

Does Sheraton Grand Hangzhou Wetland Park Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Grand Hangzhou Wetland Park Resort?

The closest major airport to Sheraton Grand Hangzhou Wetland Park Resort is Hangzhou (HGH-Xiaoshan Intl.), which is 23.4 mi away (50 minutes by car).

Can I book a room with a balcony at Sheraton Grand Hangzhou Wetland Park Resort?

Yes, every guestroom at Sheraton Grand Hangzhou Wetland Park Resort comes with a balcony with some featuring garden views.

Does Sheraton Grand Hangzhou Wetland Park Resort host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Grand Hangzhou Wetland Park Resort.

Sheraton Grand Hangzhou Wetland Park Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 160 reviews
Rating 8 - Good. 46 out of 160 reviews
Rating 6 - Okay. 13 out of 160 reviews
Rating 4 - Poor. 7 out of 160 reviews
Rating 2 - Terrible. 5 out of 160 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

vipada

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location for R&R as it is outside of the city
Stayed 2 nights in Dec 2025

6/10 Okay

Alexander Ho Ching

Stayed 2 nights in Nov 2025

10/10 Excellent

Qikun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We went there for vacation. Hotel is right next to the wetland park and nice for a leisure stroll.
Stayed 4 nights in Aug 2025

8/10 Good

Hongxia

Stayed 2 nights in Oct 2025

4/10 Poor

Wenjie

Stayed 1 night in Jul 2025

10/10 Excellent

Marc Rainer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Hotel, super nice staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Lim, Tg Piandang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

2/10 Terrible

DONG

Disliked: Property conditions & facilities
The most I dislike about this hotel are the deposit policy, and also it’s very inconvenient for you to get back the room. It’s super long hallway. Usually other 5 stars hotel they will return your deposit money right way once I check out the room. But this hotel, it takes while. I have to called in and asked. It’s not make sense at all. Once the guest leave the hotel , they should not hold the deposit money.
Stayed 3 nights in Jun 2024

8/10 Good

Carol

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Wing Chi

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Reception counter staff attitude is very bad and not well trained

4/10 Poor

Jennifer

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Needs AC

I have never been more uncomfortable in a hotel room in my life. The air conditioning was not yet turned on despite the blazing temperatures. My room ended up being 33 Celsius at one point. The staff tried to help by bringing a fan but it did not do much.
Stayed 1 night in Mar 2021

10/10 Excellent

YE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

njoy

Very nice trip and excellent service
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite facilities are good n staff r nice. Breakfast buffet is close n location close to Xixi Wetland.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad that we were able to check in a bit early, a little after noon, since we had a very early flight and were very tired. Also I liked the spacious room as we had a roll-in bed for my son.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

I went for a friend trip and we loved this hotel! Staff was very helpful and knowledgeable about the area. French restaurant for dinner was fancy and delicious. Buffet breakfast was awesome. Spa treatments were luxurious. Would stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family reunion

had good time for family reunion.
Stayed 2 nights in Oct 2019

10/10 Excellent

Fabrizio, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The staff are informative and friendly. Good experience.
Stayed 2 nights in Jul 2019

8/10 Good

GARNET

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the wetlands park was nice. And there is a park just past the "Outlet" mall, very nice walking. The French restaurant was terrible..overpriced, and two members of our group got sick later.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is not close to the center (30 minutes by cab). But not a problem for us. Very quiet and bedroom extremely confortable. It is better to book with breakfast included. The extra's are not cheap knowing you are in Mainland China. Hotel staff are very helpfull and knowledgeable so you can really rely on them for touring the city or finding what or where to go. The decoration of the hotel not exactly my style but confort is absolutly fantastic... Much more important to have excellent bed than anything else. On this Sheraton gets a 5+ stars, the bed is of exceptional quality. The only thing they could do to make it even better would be silk bedsheet! But this is not reasonable asking!!! Realy good...
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location, friend staff, good room condition
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very large and beautiful. The breakfast buffet is quite delicious and they even provided dragonfruit!
Stayed 1 night in Oct 2018