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Hangzhou Haiwaihai Hotel

Property class: 4.5

Choose dates to view prices

Photo gallery for Hangzhou Haiwaihai Hotel

An indoor swimming pool with a tiled floor and a wooden ceiling with recessed lighting.
A tall hotel building with a prominent sign for the Haiwaihai Hotel.
A hotel room with a large bed, a desk with a lamp, a TV, and a walk-in closet.
A buffet setup with various food items and utensils.
A spacious lobby with a central fountain, seating areas, and a reception desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No.333 Shangtang Road, Gongshu District, Hangzhou
  • Place, Wulin Square
    ‪3 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Place, Westlake Culture Plaza
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior 2-bed Room

Minibar, in-room safe, desk, blackout drapes

Superior 2-bed Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, bedside table with a phone, and a TV.

Superior Double Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a flat-screen TV, a minibar, and a bathroom visible through an open door.

Superior Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk, and a chair.

Deluxe Double Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, a desk, and a chair.

Executive Double Room

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a nightstand, and a sofa.

Executive Twin Room

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Design Suite

A hotel room with a large bed, a TV, a bedside table, and a wardrobe.

Design Suite

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a carpeted floor.

Deluxe Suite

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfy Family Room

Minibar, in-room safe, desk, blackout drapes

Comfy Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfy Suite

Minibar, in-room safe, desk, blackout drapes

Comfy Suite

  • Sleeps 3
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Studio Suite

A hotel room with a bed, a desk, a television, a sofa, and a coffee table.

Superior Studio Suite

  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, Hangzhou Haiwaihai Hotel is within 2 miles (3 km) of sights such as Westlake Culture Plaza and Hangzhou Peace International Convention and Exhibition Center. This 4.5-star hotel has 335 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Wulin Square - 3 min drive - 2.0 miles
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.2 miles
  • Westlake Culture Plaza - 3 min drive - 1.6 miles
  • Hangzhou China Silk Town - 4 min drive - 2.4 miles
  • West Lake - 5 min drive - 3.5 miles

Getting around

  • Chaowang Road Station - 8 min walk
  • East Railway Station (East Square) Station - 15 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive

Restaurants

  • 喝丢一只鞋·老东北主题泥炉烤肉
  • ‪两岸咖啡 - ‬18 min walk
  • 一席地本地鸡窝
  • 啡麦品 Feimipin
  • ‪圣都公寓 - ‬14 min walk

About this property

Hangzhou Haiwaihai Hotel

At Hangzhou Haiwaihai Hotel, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a business center, laundry facilities, and a porter/bellhop.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Exterior
EVEN Hotel Hangzhou West Lake by IHG
Downtown Hangzhou
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 26 reviews
$57 nightly
The price is $61
Sep 1 - Sep 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 100 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 海歆厅
  • 馥咖啡

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 1000.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 100.00 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 479

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Haiwaihai Crown Hotel
Hangzhou Haiwaihai Crown
Haiwaihai Crown
Hangzhou Haiwaihai Crown
Hangzhou Haiwaihai Crown Hotel Hotel
Hangzhou Haiwaihai Crown Hotel Hangzhou
Hangzhou Haiwaihai Crown Hotel Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Hangzhou Haiwaihai Hotel?

Hangzhou Haiwaihai Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Hangzhou Haiwaihai Hotel?

As of Aug 27, 2026, prices found for a 1-night stay for 2 adults at Hangzhou Haiwaihai Hotel on Aug 28, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hangzhou Haiwaihai Hotel?

This hotel is situated in Downtown Hangzhou, close to West Lake, Westlake Culture Plaza, and Hangzhou Tower Shopping Mall. You'll also find Wulin Square and Hangzhou China Silk Town within a short drive.

Is parking available on site at Hangzhou Haiwaihai Hotel?

Yes, there is a garage.

Are there luxury amenities available at Hangzhou Haiwaihai Hotel?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and turndown service at this hotel.

Does Hangzhou Haiwaihai Hotel include a casino?

No, Hangzhou Haiwaihai Hotel doesn't have a casino.

Is there an indoor pool at Hangzhou Haiwaihai Hotel?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Hangzhou Haiwaihai Hotel?

Amenities that appeal to couples at this hotel include a minibar, a separate bathtub and shower, and turndown service.

Does Hangzhou Haiwaihai Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hangzhou Haiwaihai Hotel feature a restaurant that includes a breakfast menu?

Yes, Hangzhou Haiwaihai Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hangzhou Haiwaihai Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hangzhou Haiwaihai Hotel.

Does Hangzhou Haiwaihai Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hangzhou Haiwaihai Hotel?

The closest major airport to Hangzhou Haiwaihai Hotel is Hangzhou (HGH-Xiaoshan Intl.), which is 22.7 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Hangzhou Haiwaihai Hotel?

No, you won't find guestrooms with balconies at Hangzhou Haiwaihai Hotel.

Hangzhou Haiwaihai Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Mohammad Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great rooms, super clean, nice view, helpful staff, great price
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Leonard G.

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very helpful and extremely nice.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Jue

Liked: Cleanliness, amenities, property conditions & facilities
Our family had a great stay at Haiwaihai Crown Hotel. The check in was very smooth and speedy; the room is spacious and clean, and very nice view. Due to our schedule, the staff also extended our check out time, which is very helpful! Thanks.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Yong qiu

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Wai Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is really comfortable and the bedroom spacious with all the amenities like safe, toiletries, kettle etc. It was great to have 4 bottles of drinking water daily. The staff ,except one, could speak English well and was very helpful. Breakfast was varied, but cooked food wasn't served warm enough.
Stayed 6 nights in Apr 2025
Verified review

4/10 Poor

DORIS L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad services

Reception Evan at check was efficient enough to handle. Bed in room was dark and bathroom was moudly,no bed makeup only clear rubbish n change towels. Upon checkup,we request for taxi only to be told" Do it yourself" as no longer provide taxi services call.It was after awhile that we spoke to the doorman n he asked to ask front desk as not his job. In my so many years of traveling,this is about the one hotel that I have to comment so badly.Will not go back again after 4 nights trip.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

dirk

Liked: Cleanliness
Niemand spricht Englisch, altes Hotel mit relativ gepflegten Zimmern, Lärm durch die umgebenden Schnellstraßen, zu wenig Fahrstühle für so viele Gäste
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Meiyan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sdb sale， en plus bouché, plein d eau partout! Chambre bruyante
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

jennifer

Stayed 13 nights in Oct 2025
Verified review

10/10 Excellent

CHENG-JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Xiaochao

Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

jianxun

Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

CHENG-JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018