Novum Hotel Ambassador

Hotel with free breakfast, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for Novum Hotel Ambassador

Dining
Lobby
Interior
Flat-screen TV
Outdoor pool

Popular amenities

  • Pool
  • Gym
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Heidenkampsweg, 34, Hamburg, HAM, 20097
  • Miniatur Wunderland
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪4 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Double Room

8.0 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

8.0 out of 10
Very good
(4 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Economy Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

You may also like

About the neighborhood

Hamburg

Located in Hamburg-Mitte within 2 miles (3 km) of Miniatur Wunderland, Novum Hotel Ambassador is within a few miles (5 km) of other popular sights such as Elbe Philharmonic Hall. This 119-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Miniatur Wunderland - 4 min drive - 1.7 miles
  • Hamburg Cruise Center - 4 min drive - 1.7 miles
  • Hamburg City Hall - 4 min drive - 1.9 miles
  • Elbe Philharmonic Hall - 4 min drive - 2.1 miles
  • Reeperbahn - 6 min drive - 2.9 miles

Getting around

  • Elbbrücken Station - 3 min drive
  • Berliner Tor Station - 5 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Maya Kaffeerösterei - ‬10 min walk
  • ‪HBB Bistro - ‬5 min walk
  • ‪Jawa - ‬6 min walk
  • ‪Superbude St. Georg - ‬5 min walk
  • ‪Lunch HOUSE - ‬6 min walk

About this property

Novum Hotel Ambassador

Hotel with free breakfast, near Miniatur Wunderland
At Novum Hotel Ambassador, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for EUR 12 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. This hotel also has laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Minibars, hair dryers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)

Food and drink

  • Free buffet breakfast available daily
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Property is also known as

Ambassador Hamburg
Ambassador Quality Hotel Hamburg
Hamburg Ambassador
Hamburg Quality Hotel Ambassador
Quality Ambassador
Quality Ambassador Hamburg
Quality Hotel Ambassador Hamburg
Quality Hotel Hamburg Ambassador
Quality Hotel Ambassador
Quality Hotel Hamburg

Frequently asked questions

Are free cancellation options available at Novum Hotel Ambassador?

Novum Hotel Ambassador offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do around Novum Hotel Ambassador?

This hotel is situated in Hamburg-Mitte within a short 19-minute walk of Hamburg Wholesale Market and also 20 minutes on foot from Mehr!-Theater am Großmarkt. You'll also find Hamburg City Hall and Miniatur Wunderland within a short drive.

Is parking available on site at Novum Hotel Ambassador?

Yes, parking is offered for EUR 12 per day.

Does Novum Hotel Ambassador feature a casino?

No, Novum Hotel Ambassador doesn't have a casino.

Is there an indoor pool at Novum Hotel Ambassador?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Novum Hotel Ambassador good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and a restaurant.

Does Novum Hotel Ambassador have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novum Hotel Ambassador feature a restaurant that includes a breakfast menu?

Yes, Novum Hotel Ambassador serves free buffet breakfast each morning from its restaurant.

Does Novum Hotel Ambassador allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novum Hotel Ambassador for a fee of EUR 15 per pet, per night.

Are there connecting rooms at Novum Hotel Ambassador?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Novum Hotel Ambassador?

The closest major airport to Novum Hotel Ambassador is Hamburg Airport (HAM), which is 7.2 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Novum Hotel Ambassador?

No, there aren't any guestrooms with balconies at Novum Hotel Ambassador.

Novum Hotel Ambassador Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 453 reviews
Rating 8 - Good. 236 out of 453 reviews
Rating 6 - Okay. 95 out of 453 reviews
Rating 4 - Poor. 14 out of 453 reviews
Rating 2 - Terrible. 6 out of 453 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Caleb

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

4/10 Poor

Güray

Stayed 1 night in Nov 2022

10/10 Excellent

Kestutis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Nihad

Stayed 1 night in Jul 2022

8/10 Good

Willem

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 2 nights in Jun 2022

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, the furniture a little bit worn, the breakfast was very nice with many options, all in all I had a pleasant experience.
Stayed 1 night in Jan 2022

8/10 Good

Sikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good priced single room

A small single room wich was perfect for staying one night
Stayed 1 night in Jan 2022

10/10 Excellent

ABHIJEET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay in Hamburg

Good place, friendly service, the room was clean and comfy. Breakfast was good. I only stayed for one night so don't have more things to say. A couple of improvements would be if there were more lights in the room. And people talking in corridors could be sometimes a bit loud.
Stayed 1 night in Dec 2021

8/10 Good

Evert Johannes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Ok business hotel. Location not very centric, need car. Room ok
Stayed 1 night in Nov 2021

8/10 Good

Joel

Business traveler
Liked: Cleanliness, room comfort

2 might business trip to Hamburg

An efficient stay in an efficient hotel. Since I was on a business trip I did not spend much time in the hotel. Hotel was in a logistically good position with easy access. My only issues were with breakfast manager, who was rude. Corona regulations are strict, I get it, but not easy to understand a manager that does not speak english, and choses to be rude to guests.
Stayed 2 nights in Nov 2021

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable.

We are a family of four with a dog and our stay was good. This hotel was in a very busy part of town and about a 10 minute walk to public transportation. It made for a slightly noise background outside the window. The room and hotel was clean. Only wish was for outlets near the bed.
Stayed 3 nights in Jul 2021

8/10 Good

Robert

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Beverley

Disappointed

Did not stay due to a flight cancellation. Wrote to Hotel.com and hotel, the latter did not respond. Was not able to get get a refund due to policy. No grace shown at all. Disappointed.
Stayed 1 night in Sep 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel

Excellent rooms and a very good breakfast. Reception staff are very helpful.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel choice if visiting local businesses but you need to be prepared for a taxi or Metro ride (or a longish walk) if seeking bars or restaurants.
Stayed 2 nights in Jan 2019

8/10 Good

Chris, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good affordable stay

Quiet location, close to city center it has decent amenities. Swimming Pool, Sauna + Gym.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with very friendly staff

This hotel was a stop over from our trip to Denmark. Overal nice hotel with a staff that cares to give you the best possible service. The restaurant serves excellent cooked meals.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Hotel Ambassador Hamburg

Just a short walk to S-Bahn/U-Bahn. The pool is a bit small but the sauna is great.
Stayed 1 night in Mar 2018

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm hotel with very friendly staff

Although it was very cold outside, the room was nice and warm. Even the water in the pool was fine and going to the sauna was great. The room and bed were a bit small, but other than that I enjoyed my stay. I must say that all the staff were very friendly and welcoming.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for family!

This was a great stay! Slight problem at checkin.... (our room was only set for 2 pp instead of the requested 4)... but it was quickly remedied and the front desk manager gave me a drink comp as an apology. The restaurant and bar were both excellent for service and food.... and my kids particularly enjoyed the indoor pool and sauna area! There was even a small playroom with toys that was great for my youngest.
Stayed 2 nights in Oct 2017

6/10 Okay

dani, mex

Liked: Staff & service, property conditions & facilities

Nice, room too small

The lobby was nice and the restaurant also, it was an old hotel, the room was small and not so clean, the staff was very nice, we just stayed one night, so we were not able to see all the amenities
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The room is clean and comfortable but there is nothing to do around the area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience

Hotel was clean and comfortable