The Ritz-Carlton Tenerife, Abama

5.0 star property
Luxury hotel on the beach, with 7 outdoor pools

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Photo gallery for The Ritz-Carlton Tenerife, Abama

7 outdoor pools, pool umbrellas, sun loungers
Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony) | Living room | 32-inch LCD TV with digital channels, TV, iPod dock
View from property
View from property
Deluxe Room, Non Smoking, Resort View | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly

Explore the area

Map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687
  • Abama Golf Course
    ‪7 min walk‬
  • Siam Park
    ‪15 min drive‬
  • Puerto Colon Marina
    ‪15 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪28 min drive‬

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Room options

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Retreat Adults Only, One Bedroom Suite with private Pool

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, Deluxe Garden View

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, Deluxe Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, One Bedroom Suite with private Pool

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, Two Bedroom Suite with private Pool

  • 1389 sq ft
  • Sleeps 6
  • 2 Double Beds

Retreat, Two Bedroom Suite with private Pool

  • 1389 sq ft
  • Sleeps 6
  • 2 Double Beds

Retreat Family Room, Garden View

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

Retreat Family Room, Ocean View

  • 646 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, Balcony (Ritz Carlton Suite)

  • 2982 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 861 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Royal Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 6437 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Retreat Adults Only, Ocean view

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, Garden view

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, One Bedroom Suite, Garden View

  • 861 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat, One Bedroom Suite, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Retreat Adults Only, One Bedroom Suite, Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Retreat Adults Only, One Bedroom Suite, Garden View

  • 861 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, Non Smoking, Resort View

  • 538 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room, Non Smoking, Ocean View

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Suite, 1 King Bed, Non Smoking, Resort View (Balcony)

  • 700 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Resort View (Balcony)

  • 861 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Guia de Isora

The Ritz-Carlton Tenerife, Abama places you within a 15-minute drive of popular attractions such as Puerto Colon Marina and Siam Park. This 462-room, 5-star hotel has 7 outdoor pools along with a full-service spa and 8 restaurants.

What's nearby

  • Abama Golf Course - 7 min walk - 0.4 miles
  • Siam Park - 15 min drive - 11.2 miles
  • Fañabé Beach - 15 min drive - 10.0 miles
  • Puerto Colon Marina - 15 min drive - 10.7 miles
  • El Duque Beach - 20 min drive - 10.0 miles

Getting around

  • Tenerife South Airport (TFS) - 35 min drive

Restaurants

  • ‪Playa de San Juan - ‬3 min drive
  • ‪El Mirador Abama - ‬11 min walk
  • ‪Sun Bean - ‬5 min drive
  • ‪Chamachete - ‬8 min drive
  • ‪Casa Amadeo - ‬4 min drive

About this property

The Ritz-Carlton Tenerife, Abama

Luxury hotel on the beach, with 7 outdoor pools
Guests of The Ritz-Carlton Tenerife, Abama have access to a full-service spa, 7 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 181 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LCD TVs with digital channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include furnished balconies, iPod docks, and minibars. Housekeeping is available on request.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa, Abama has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton Tenerife, Abama is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Catalan, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 8 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Akira Back Tenerife
  • El Mirador
  • M.B
  • Txoko
  • Verona

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Billiards/pool table
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 4 meeting rooms
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 floors
  • 5 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - June 2023
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Renovations and closures

The following facilities or services will be unavailable from May 5 2025 to May 31 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from June 8 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 150 per accommodation, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Abama
Abama Golf Guia de Isora
Abama Golf Resort Guia de Isora
Abama Resort
Abama Resort Golf
Golf Abama
Resort Abama
Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Hotel
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz Carlton Abama
The Ritz Carlton Tenerife Abama
The Ritz-Carlton Tenerife, Abama Hotel
The Ritz-Carlton Tenerife, Abama Guia de Isora
The Ritz-Carlton Tenerife, Abama Hotel Guia de Isora

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton Tenerife, Abama?

The Ritz-Carlton Tenerife, Abama provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton Tenerife, Abama?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Tenerife, Abama on Jul 1, 2025 start from $238.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to The Ritz-Carlton Tenerife, Abama?

This hotel is located in Guia de Isora, a short 10-minute walk from Abama Golf Course and also 15 minutes on foot from Playa de Abama. You'll also find Tenerife Beaches and Playa San Juan within a short drive.

Is there parking available at The Ritz-Carlton Tenerife, Abama?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at The Ritz-Carlton Tenerife, Abama?

The Ritz-Carlton Spa, Abama is the hotel's spa and services include deep-tissue massages, sports massages, couples treatments, and hydrotherapy.

Does The Ritz-Carlton Tenerife, Abama feature a casino at the property?

No, The Ritz-Carlton Tenerife, Abama doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton Tenerife, Abama?

No, this hotel doesn't have an indoor pool; however, there are 7 outdoor pools and a hot tub. Note though that pool facilities will be unavailable from May 5 2025 until May 31 2025 (subject to change).

What do couples enjoy most about The Ritz-Carlton Tenerife, Abama?

This beachfront hotel offers many amenities for couples such as a beach bar and 7 outdoor pools with some guestrooms featuring private pools.

Does The Ritz-Carlton Tenerife, Abama have a hot tub?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton Tenerife, Abama have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton Tenerife, Abama has 8 restaurants, and serves free buffet breakfast each morning.

Does The Ritz-Carlton Tenerife, Abama allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton Tenerife, Abama for a fee of EUR 150 per accommodation, per stay.

Does The Ritz-Carlton Tenerife, Abama have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Ritz-Carlton Tenerife, Abama?

The closest major airport to The Ritz-Carlton Tenerife, Abama is Tenerife South Airport (TFS), which is 22.9 mi away (35 minutes by car). Another top airport is La Gomera (GMZ), which is around 27 mi away.

Can I book a room with a balcony at The Ritz-Carlton Tenerife, Abama?

Yes, every guestroom at The Ritz-Carlton Tenerife, Abama comes with a furnished balcony with some featuring ocean or garden views.

Does The Ritz-Carlton Tenerife, Abama offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton Tenerife, Abama.

The Ritz-Carlton Tenerife, Abama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 457 out of 680 reviews
Rating 8 - Good. 160 out of 680 reviews
Rating 6 - Okay. 44 out of 680 reviews
Rating 4 - Poor. 12 out of 680 reviews
Rating 2 - Terrible. 7 out of 680 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

chona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view and dining experience. Super VIP.
Stayed 2 nights in Mar 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Film crew a little annoying Couldn’t check in until after four pm
Stayed 5 nights in Mar 2025

10/10 Excellent

chona

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view, dining experience, and services. I highly recommend the Ritz Carlton Abama Tenerife.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Q
Stayed 7 nights in Jan 2025

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise. Nothing is too much for the staff. Excellent restaurants. Luxury.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gerard

Staff and property excellent. Restaurant service a bit slow.
Stayed 7 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, i had an ocean view room , which had wonderful views out onto the ocean. Excellent choice of restaurants with the complex, and delicious food.. Didnt seem to be much outside of the complex within a walkable distance. The beach was lovely and clean , however this is down a steep hill, but has a train service back to the main complex
Stayed 3 nights in Feb 2025

8/10 Good

Orla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury accommodation. Fantastic attentive but not overbearing staff. Great facilities. Location is significantly off the beaten track. I would recommend getting a car. Dining is delicious, but they could do with having some simple options.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Stayed 5 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and property.
Stayed 7 nights in Nov 2024

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seemed designed to maximise the views at all opportunities. Coming in early March, it was a pleasure to have cool breezes through the corridors and breezeways, and magnificent sea panoramas at each turn. Genuinely stunning. Our suite was well appointed, comfortable and proficiently looked after, daily, by the efficient and thoughtful housekeeping staff. A couple of downsides - while there is a pleasing number, and breadth, of dining options the quality of the food and the service didn’t always quite meet the price, nor the expected standard. Don’t miss sunset at El Mirador, or the tiramisu at Verona. You can skip over MB and Akira Back (although the view from Akira Back is pretty spectacular, too). The hotel seemed pretty child friendly, if that’s your thing, with lots of children of different ages seemingly very happily enjoying their stay. Be warned that if there is an event happening at the hotel, it can be disruptive. A wedding took place during the weekend of our stay, which meant noisy partying on Friday, Saturday and Sunday. Cool if that’s what you’re there for, but it did detract from our preferred peaceful vacation. Would definitely consider going back, negative points notwithstanding.
Stayed 7 nights in Feb 2025

10/10 Excellent

Tage, Evanston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to the Ritz-Carlton, Abama on our honeymoon and, what else can we say…? It truly exceeded our expectations. Paula, the guest concierge agent, was phenomenal. She made our stay unique and special. Thank you! The resort is stunning. The views of the ocean are breath-taking. The restaurants were exquisite. The staff was so friendly. I could go on and on. We want to bring our families back with us next time. Thank you!
Stayed 5 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Jan 2025

6/10 Okay

FinRes

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and will be back. The only feedback relates to getting charged €25 to use the sauna and jacuzzi. This is a Ritz Carlton. This is a 5* hotel, therefore that felt like an ambush. Otherwise, great place. Staff super friendly.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the large size of the property, the grounds were clean and the atmosphere was warm and inviting. Our room (489) was excellent and we would request it in the future. Dining was everything promised. The seafood was excellent. Sea salt-encrusted sea bass is a MUST! We had a minor issue that one of the property managers, Manuel more than addressed. He promptly corrected the matter and extended a beautiful, private seating with the sunset in the background with champagne and rose pedals all around us. Great property and great location. We will be coming back to Ritz, Abama.
Stayed 5 nights in Feb 2025

6/10 Okay

Helen, Heywood

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was gloomy and dark it wasn’t inviting at all for a Ritz Carlton. The most annoying part is that we were at the mercy of calling reception every time we wanted to go out due to the fact that you had to use a buggy to be transported to and from reception and the restaurants. To do this you call reception to ask them to collect you… each time we waited more than 20 mins for them just to answer the phone… then another 15-20 minutes for them to arrive? We missed two dinner reservations because we were late? The ritz Carlton in Dubai is outstanding but his one is playing at it. I had to complain bY day 4 - to which in their defense they gave us our own buggy free of charge. They initially wanted me to pay 25 euros a day to hire one but the day after gave us one for free hence why I’ve given a 3 star rating. The breakfast at the retreat - waiting 25 mins for a cup of tea - and the poached egg arrived each day before the tea came? The hotel is almost too big to care, yet other staff were brilliant- pool staff very good Diane in restaurant very good but the 3 students from Netherlands in the restaurant were the best - just 2 days in they knew what they were doing.
Stayed 8 nights in Jan 2025

10/10 Excellent

David James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a place.. staff were amazing and so kind. Club retreat is a must. We will be back for sure.
Stayed 5 nights in Jan 2025

10/10 Excellent

Gareth

Stayed 5 nights in Jan 2025

10/10 Excellent

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff team were amazing Nothing was too much trouble
Stayed 7 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was excellent and all the staff we interacted with in person were fabulous. There were two unfortunate points however. The first is that we did find service was generally quite slow across the board, with the exception of the M.B. restaurant The second, and more egregious, is although we had emailed to pre-book a transfer from the airport to the hotel, and recieved a reply by email stating they were 'happy to help'. Apparently they were unable to book the transfer, but sent no follow up to let us know. Thus, when we arrived at the airport there was no transfer waiting. When I called the front desk to enquire, I was blamed for not having made sure I'd received a confirmation email. Despite there being no mention of this in any of my emails with concierge when booking.
Stayed 4 nights in Jan 2025

10/10 Excellent

Saima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings, lovely big clean room very quite around hotel. Swimmimg pools had nice sunbathing lounges around them.
Stayed 4 nights in Jan 2025

10/10 Excellent

DIPAK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Tenerife. Quality rooms,staff and excellent dining options. Non of the rif-raf seen at other resorts.
Stayed 4 nights in Dec 2024