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Casa Serena

2.5 star property
Guesthouse in Guayaquil with a 24-hour front desk

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Photo gallery for Casa Serena

Double Room | Premium bedding, minibar, iron/ironing board, free WiFi
Terrace/patio
Family Suite | Private kitchen | Coffee/tea maker, toaster, mixer, cleaning supplies
Family Suite | Private kitchen | Coffee/tea maker, toaster, mixer, cleaning supplies
Premium bedding, minibar, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
SEXTO CALLEJON 14 NE, Guayaquil
  • Mall del Sol Shopping Center
    ‪2 min walk‬
  • Guayaquil Convention Center
    ‪9 min walk‬
  • San Marino Mall
    ‪3 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪12 min walk‬

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Room options

View all photos for Family Suite

Family Suite | Premium bedding, minibar, iron/ironing board, free WiFi

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Premium bedding, minibar, iron/ironing board, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Guayaquil

Located in Simón Bolívar, Casa Serena is adjacent to Mall del Sol Shopping Center and within a 10-minute stroll of Consorcio Nobis. The 4 rooms at this guesthouse include minibars, coffee makers, and flat-screen TVs.
View more Guest Houses in GuayaquilOpens in a new window

What's nearby

  • Mall del Sol Shopping Center - 2 min walk - 0.1 miles
  • Guayaquil Convention Center - 9 min walk - 0.5 miles
  • San Marino Mall - 3 min drive - 1.4 miles
  • City Mall - 4 min drive - 1.7 miles
  • Malecon 2000 - 8 min drive - 3.1 miles

Getting around

  • Duran Train Station - 14 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive

Restaurants

  • ‪Sánduches El Chino - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Juan Valdez Café - ‬5 min walk
  • ‪Noe Sushi Bar - ‬5 min walk
  • ‪Sweet & Coffee - ‬4 min walk

About this property

Casa Serena

Guesthouse in Guayaquil with a 24-hour front desk
Casa Serena features free WiFi in public areas, express check-in, and laundry facilities. You can take advantage of free offsite parking if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers litter boxes.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include minibars, coffee makers, and ceiling fans. Housekeeping is available once per stay.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (USD 3 per night)

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Mixer
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 8 years old and younger stay free when using existing bedding

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 3.00 per night
  • Housekeeping is available for an additional fee
  • Bed sheets fee: USD 2 per bed, per week (or guests may bring their own)
  • Laundry fee: USD 3
  • Towels available for a fee (or guests may bring their own)
  • Water fee: USD 0.50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: noon
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Serena Guesthouse Guayaquil
Casa Serena Guayaquil
Casa Serena Guayaquil
Casa Serena Guesthouse
Casa Serena Guesthouse Guayaquil

Frequently asked questions

Is free cancellation available at Casa Serena?

Casa Serena provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Casa Serena?

This guesthouse is situated in Simón Bolívar within a 10-minute walk of Mall del Sol Shopping Center and Plaza del Sol. You'll also find World Trade Center and San Marino Mall within a short drive.

Will I be able to park at Casa Serena?

Yes, uncovered parking is offered for USD 3.00 per night.

Does Casa Serena include a casino?

No, Casa Serena doesn't have a casino.

Will I find an indoor pool at Casa Serena?

No, there is no indoor pool at this guesthouse.

What do couples enjoy most about Casa Serena?

Amenities that appeal to couples at this guesthouse include a minibar, premium bedding, and free Internet access.

Does Casa Serena have a hot tub?

No, this guesthouse doesn't have a spa tub.

Does Casa Serena have a restaurant with a breakfast menu?

No, Casa Serena doesn't have a restaurant that serves breakfast.

Will Casa Serena allow pets to stay for free?

Yes, cats and dogs stay free at Casa Serena and the property also provides litter boxes.

Are there connecting rooms at Casa Serena?

No, there aren't connecting guestrooms at this guesthouse.

Where is the closest airport to Casa Serena?

The closest major airport to Casa Serena is Jose Joaquin de Olmedo Intl. Airport (GYE), which is within a mile.

Are there rooms with balconies that I can book at Casa Serena?

No, there aren't any accommodations with balconies at Casa Serena.

Casa Serena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The person who greeted us the night we arrived was rude and had no patience when giving us directions even though we explained several times that it was our first time visiting the city. Then he got upset because we didn't tell him we would be arriving at night. He scolded us because we didn't have a data plan to communicate and, to top it off, there was a dog that wouldn't stop barking at night. In conclusion, if you want to be scolded for everything and not be able to rest...this is the right place.
Stayed 1 night in Feb 2025

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy again,...

I was pleased to find this place thank you, had a great experience.
Stayed 1 night in Aug 2024

8/10 Good

Victor, Lake Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is close.
Stayed 1 night in Oct 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in May 2023

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise... comfy little apartment with a full semi-private kitchen outside your door
Stayed 1 night in Apr 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t have a thing to complain about The owner of the place was so wonderful very caring Would not hesitate to come back again
Stayed 4 nights in Jan 2023

8/10 Good

Eddy

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is very sweet and hospitable. She made me feel very welcome and safe. I will absolutely use her Services again when in the area. Thank you so much

10/10 Excellent

Rafae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They lets us maje a late check in. A place minutes from the airport
Stayed 1 night in Feb 2022

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All together Good

She speaks some English. I stayed there on my first day of the trip and my last day. On last day in the morning there were contractors working upstairs around 8am, so it was a little noisy, but she was expanding, so it is temporary. Area may not be very safe, but you have key for your room and the front door. She seems to be always inside when you push the buzzer. Otherwise you can always call her. Near a nice Mall. I will go back again.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for price. Owner speaks English and was very helpful arranging transportation. She was also very protective in helping me avoid making mistakes during nationwide COVID shutdown.
Stayed 2 nights in May 2021

8/10 Good

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms. Serena is a great host. She was very friendly and accommodating. Convenient location to the airport and close to a great coffee shop and local mall.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Very clean and very quiet exceeded expectations. I will stay again.
Stayed 1 night in Apr 2019

10/10 Excellent

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and warm place, 100% cleanliness of rooms and great location (near shopping centers)
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was the sweetest lady. I felt very welcomed and safe here.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for us as we just needed a night as we had a layover in GYE. Place has really good internet like actual high speed. The room was clean, private bathroom and had a good shower. Even Everything was great. They were very f town sky and They even drove us to the airport for a small fee. Would definitely reccomend staying here.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people
Stayed 1 night in Jan 2019

8/10 Good

Roger, Quito

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018