Sheraton Guayaquil Hotel4.5 out of 5.0
Recent guest reviews
Friendly and helpful staff helped make my short stay and business arrangements go smoothly. Location easy for airport and convention centre and not too far a taxi ride if wanted to see sights or other leisure activities Guayquil had to other
The localization is excelent close to everything you need to have fun. Also it is safety, The food quality is very good. The instalations air conditioner are good . I can sleep confortable with the conditioner air in the room The staff service very kind and eficient (faster) The pool is clean and refresh it is not so warm but it is not so cold. It is OK. There is kind of privacy ther . I liked it.
I stayed for the world orchid conference in 2017. The hotel was within walking distance of the convention center. It was also just a five dollar taxi ride to the Malecon 2000 and the craft market. I very much enjoyed the people who work here and the luxurious room.
Good and warm service. The experience was rewarding and according to the price. Food was good, and staff service excellent. No complains other than a broken hanger on the bathroom door. As it did not interfere in any way, the issue was not reported.
There was only 1 staff member at the front desk during check out. It was 9:00am and she was checking in a large group. There was a large line of people including myself for check out. If it's before noon and and you only have 1 staff, you should focus on check-out, not checking people in... It's more annoying when you stand in the Gold member line and no one is there to help you check out. People were getting angry including me. We had to beg her to call the manager. The manager who showed up had no idea what he was doing. Looked like he was on his own vacation...
Very good Hotel ,I was there for a week, staff very friendly , have a amazing service . Just the internet is slow, and the buffet need more variety of foods.i definitely recommend Shertaon of Guayaquil
I enjoy this hotel because it continues to offer excellent service, facilities and location. I stayed for personal business. the service in the restaurant, front desk and throughout are really excellent. This was the first time I used the fitness Facility and I was impressed. I will stay again the next time I visit Guayaquil..
Excelent place, services and all the staff were very professional and friendly. For us it was the best location we could shoose. We would certainly recommend it to people traveling to Guayaquil - Ecuador
To talk about Sheraton means excellence in all the extension of the word. My wife and I are frequent guests . All the staff always make their best to get you feel like home. Specially a lady Miss Yamila Zambrano who cares the minimum details making your stay a wonderful time. She is at the front desks always smiling and willing to make you feel very comfortable during your stay. I can mention that the kindness of all the staff is one of the best. One big advantage is the location of the hotel. It is very closed to some touristic places in the city as well as some shopping centers in which you can find everything you need. You also will find easy way to transport . Beaches are relatively close. As my wife said Sheraton Hotel is our second home in Guayaquil. We highly recommend to come into here. JACS.
I arrived early to the hotel and the desk staff was very friendly and accommodating, they promptly assigned me my room and had the bellhop escort me to my room. The room was very welcoming, clean and spacious. The bathroom was bright, clean and well stocked with complimentary personal hygiene items. Shower was hot and had wonderful water pressure.
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
- Free airport shuttle
Sheraton Guayaquil Hotel places you next to Plaza del Sol and Mall del Sol Commercial Center. This 139-room, 4.5-star hotel has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi. Located in central Guayaquil, the hotel is also near Malecon 2000 and Banco Pichincha Monumental Stadium.
Enjoy dining at one of 2 onsite restaurants including Cooks, which specializes in regional cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
All 139 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include free newspapers, free bottled water, and hair dryers.
At Sheraton Guayaquil Hotel, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. There's free valet parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 6 meeting rooms.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 1005 reviews