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Hotel Guatemala Inn

3.0 star property
Colonial hotel with airport shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Hotel Guatemala Inn

Garden
Banquet hall
Exterior
Interior entrance
Reception

Popular amenities

  • Free airport shuttle
  • Gym
  • Room service
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
Ave Reforma 4-22 Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪2 min drive‬
  • U.S. Embassy in Guatemala
    ‪2 min drive‬
  • Paseo Cayala
    ‪6 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

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Room options

View all photos for Standard Double Room, 2 Queen Beds, Smoking

1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Double Room, 2 Queen Beds, Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Triple Room, Non Smoking

  • 40 sq ft
  • City view
  • Sleeps 3
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Double Room, 2 Queen Beds, Non Smoking

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Quadruple Room, Non Smoking

  • 484 sq ft
  • City view
  • Sleeps 4
  • 4 Queen Beds

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Exterior

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About the neighborhood

Guatemala City

Located in Zona 8, Hotel Guatemala Inn is a leisurely stroll from sights such as Torre del Reformador and Avenida La Reforma. This 3-star hotel has 56 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • La Aurora Zoo - 2 min drive - 0.9 miles
  • U.S. Embassy in Guatemala - 2 min drive - 1.1 miles
  • Embassy of Mexico in Guatemala - 3 min drive - 1.1 miles
  • Oakland Mall - 4 min drive - 1.8 miles
  • Paseo Cayala - 6 min drive - 3.3 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Las Carnes De Rodrigo - ‬18 min walk
  • ‪G Lounge - ‬15 min walk
  • ‪Øl - ‬18 min walk
  • ‪Pollo Campero Av. Bolivar - ‬7 min walk

About this property

Hotel Guatemala Inn

Colonial hotel with airport shuttle service and a fitness center
At Hotel Guatemala Inn, guests have access to a gym, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available on request). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
36-inch TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower. Safes and phones are also standard.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:30 PM at scheduled times and on request
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Guatemala Inn Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 16.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Property is also known as

Howard Johnson Guatemala City
Hotel Guatemala Inn Hotel
Guatemala City Howard Johnson
Howard Johnson Inn Guatemala City Hotel Guatemala City
Howard Johnson Guatemala City
Guatemala City Howard Johnson
Hotel Guatemala Inn Guatemala City
Hotel Guatemala Inn Hotel Guatemala City

Frequently asked questions

Are free cancellation options available at Hotel Guatemala Inn?

Hotel Guatemala Inn offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do around Hotel Guatemala Inn?

This hotel is situated in Zona 8 within a short 15-minute walk of Torre del Reformador and also 15 minutes on foot from Avenida La Reforma. You'll also find La Aurora Zoo and Paseo Cayala within a short drive.

Is parking available on site at Hotel Guatemala Inn?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Hotel Guatemala Inn have a casino at the property?

No, Hotel Guatemala Inn doesn't have a casino.

Is there an indoor pool at Hotel Guatemala Inn?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Guatemala Inn?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a restaurant and concierge services.

Are there hot tubs at Hotel Guatemala Inn?

No, this hotel doesn't have a spa tub.

Does Hotel Guatemala Inn have a restaurant with a breakfast menu?

Yes, Hotel Guatemala Inn serves breakfast for a surcharge at Guatemala Inn Restaurante.

Does Hotel Guatemala Inn allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Guatemala Inn.

Are there connecting rooms at Hotel Guatemala Inn?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Guatemala Inn?

The closest major airport to Hotel Guatemala Inn is La Aurora Intl. Airport (GUA), which is 3.1 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Hotel Guatemala Inn?

No, you won't find guestrooms with balconies at Hotel Guatemala Inn.

Hotel Guatemala Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 97 out of 260 reviews
Rating 8 - Good. 88 out of 260 reviews
Rating 6 - Okay. 41 out of 260 reviews
Rating 4 - Poor. 22 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

No estaban funcionando como hotel. Me hicieron perder el tiempo
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Oct 2019

2/10 Terrible

James, Salt Lake City

Disliked: Cleanliness, staff & service, property conditions & facilities
1. Cockroaches. 2. The Concierge was supposed to insure that my son s airport shuttle had him to the airport by 16:00 hours. THEY DIDN"T EVENT CALL THE SHUTTLE UNTIL 16:00 HOURS. As a result my son missed his flight and is STUCK in guatemala for 4 days.
Stayed 1 night in Aug 2018

10/10 Excellent

Heidi, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean...great for night before our flight. Close to airport
Stayed 1 night in Jul 2018

8/10 Good

Dwight, Maryland, U.S.

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. Rooms were clean; food was good; staff was friendly. Perfect location if you have to visit the US embassy. 24 hour armed security guards a big plus. One window a/c was noisy so we turned it off, but since the season was cool it was not a big deal. Someone pilfered half of my wife's Dove shampoo bottle.
Stayed 1 night in Jul 2018

10/10 Excellent

flora friedline, houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience, will stay again ;)

Excellent experience, will recommended ;) stayed two days, excellent food, really friendly staff, thank u very much ;)
Stayed 2 nights in Jan 2018

4/10 Poor

Alvaro, San Salvador, El Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities

$32 for a breakfast that worth $3-5

Family trip to Guatemala, i reserved 2 nights for 2 adults and 2 kids, picked the hotel as is a good neighborhood, the rate and the free breakfast. The manager refused to give us the 4 breakfast as he said the hotel only received confirmation for 2 adults even when i showed him and forwarded the email confirmation from Expedia, he wanted me to pay $32 for each of the kids and one of them is only 2 years old. The room has a lot of humidity, the baby and i got a cough, my wife got a cold. The elevator was partially working, had to wait for someone on the staff to move it up and down. Not what you expect on a $98 room hotel.
Stayed 2 nights in Dec 2017

4/10 Poor

V.S.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is nice and helpful, but that is the best thing about this hotel. We found two roaches in our room as soon as we walked in and two very long hairs in the sheets!! The manager gave us a different room, but not a good experience.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location walking distance from the US embassy.
Stayed 1 night in Nov 2017

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort

It was OK

It was OK for the price but I expected more in terms of room size, bathroom accesories, telephone use explanation, etc.
Stayed 1 night in Jul 2017

10/10 Excellent

Ally

Liked: Staff & service, property conditions & facilities

Amazing Staff Members

The best of this hotel is their staff very friendly, I need it a refrigerator urgently to save breastfeeding milk and they look for one in a rush. The best of the hotel is that they solve your needs, they recommend a taxi driver name Yovani who took me everywhere and wait it for me in each meeting, ask for him at the hotel in your next visit.
Stayed 2 nights in Jun 2017

4/10 Poor

i travel a lot , H

Liked: Staff & service
Disliked: Property conditions & facilities

Small rooms decor is old

For the price it's expensive for what it is ! Cold water in basin, so shaved in cold water. Tried to bring s friend of mine in the room , night guard would not allow , had a present to give her , had to go up and get it! Put my friend in an awkward position !!! Not happy !!! Re Michael Halouvas

8/10 Good

Angela, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the airport.

We had a great night at this hotel before our return flight. The restaurant was great as well. They served delicious crepes. The shuttle was very helpful.

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible for the cost you pay them....

Very poor, dark hotel.. actually INN.. It is not near the expectations.. Very dark, old building with smell in rooms with poor staff service.. No pick up at late hours from airport and no notification of the same... Overall.. Suggest a BIG NO to this hotel. They refused to cancel or change my stay and since I had already paid in advance... I was stuck with them for 4 nights... Horrible.

10/10 Excellent

LURESE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service as usual. This was my 4th stay in the hotel and the manager is still the same as 7 years ago. Hotel is clean and comfortable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Served well

We arrived later in the evening and were served well. ( I called ahead to warn them and request an early shuttle to airport.) We left to early for breakfast, but they made sure we had three cups of coffee for the road. We'll use this hotel again without hesitation.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would reccomend it to anyone

The stay was excellent, the front staff was vey courteous. The beds were a little hard for my likens but that was the worst of it. Stayed in the same hotel 3 times and each time was very nice. The only real complaint are the taxi services we had one honest out of the bunch, he told us the minimum for a short ride in which we did would be 25Q..the rest charged us 35-40Q.

10/10 Excellent

Torrmenator, Kalispell, MT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest hotel in Guatemala

We took a tour of Guatemala and drove all over the country for a week and stayed every night in a different hotel. I didn't feel good about it all until we made it to this hotel. It was clean modern and comfortable. By all means stay at this hotel!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Convenient location

8/10 Good

Susan, Miami, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, clean room, very helpful staff.

I enjoyed this hotel, fast check in. Very helpful staff. Comfortable and clean room.

4/10 Poor

Verified traveler

Disliked: Staff & service

No reason to choose this hotel

Not walking distance to Zona Viva. 15 minutes to Cathedral. Can't really catch a taxi. Restaurant menu is in English but waiters are rude and get mad when you order in English

4/10 Poor

Verified traveler

Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very nice moderately priced hotel. The staff was very helpful, even provided a fruit breakfast when I departed prior to the serving time.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good Hotel for one Night

We were a group of 4 and we were expecting to share beds, but for our surprise the room had 4 beds, so we sleep comfortably. Everything seems clean, but we found an intimate piece of cloth from somebody else, which gives indication that it wasn't cleaned properly. The staff and the restaurant were very good.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Most miserable experience!!!

Despite many emails and phone calls from Expedia, the Hotel still forgot to pick me at the Airport -- being a single, disable femal who do not speak Spanish @ Midnight-- you ca imagine my horror. To add insults to injuries, the hotel gave me a smoking room with a broken window (after many phone calls and emails requesting that this need to be non-smoking ) Needless to say, I was sleepless for the night from the banging of the broken window, and was sick from the filthy foul smelling room. Shame on you Howard Johnson Guatemala City!!! In conclusion, DO NOT STAY here, and if you have to, absolutely refuse to take room 313 and 309!! What a damp!

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