AC Hotel by Marriott Guatemala City

4.0 star property
Hotel with free parking, steps from Paseo Cayala

Choose dates to view prices

Photo gallery for AC Hotel by Marriott Guatemala City

Exterior
46-inch flat-screen TV with cable channels, TV
Reception
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Parking included
  • Gym

Explore the area

View in a map
11 Avenida 35-02, Paseo Cayala Zona 16, Guatemala City, 01016
  • Paseo Cayala
    ‪1 min walk‬
  • Oakland Mall
    ‪3 min drive‬
  • U.S. Embassy in Guatemala
    ‪6 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(6 reviews)
  • 405 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 407 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Guatemala City

Located in Zona 16, AC Hotel by Marriott Guatemala City is adjacent to Paseo Cayala and a short stroll from Universidad del Valle de Guatemala. This 114-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Paseo Cayala - 1 min walk - 0.0 miles
  • Universidad del Valle de Guatemala - 6 min walk - 0.4 miles
  • Oakland Mall - 3 min drive - 1.6 miles
  • U.S. Embassy in Guatemala - 6 min drive - 2.4 miles
  • La Aurora Zoo - 7 min drive - 3.1 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Casa Escobar - ‬1 min walk
  • ‪Tre Fratelli - ‬3 min walk
  • ‪Café Barista - ‬1 min walk
  • ‪Frisco Grill - ‬3 min walk

About this property

AC Hotel by Marriott Guatemala City

Hotel with free parking, steps from Paseo Cayala
Guests staying at AC Hotel by Marriott Guatemala City enjoy a gym, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,659 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Cribs/infant beds are available for USD 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children
  • Pet fee: USD 50 per accommodation, per night
  • Crib (infant bed) fee: USD 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

AC Hotel Marriott Guatemala City
AC Marriott Guatemala City
Ac By Marriott Guatemala City
AC Hotel by Marriott Guatemala City Hotel
AC Hotel by Marriott Guatemala City Guatemala City
AC Hotel by Marriott Guatemala City Hotel Guatemala City

Frequently asked questions

Is a free cancellation option available at AC Hotel by Marriott Guatemala City?

AC Hotel by Marriott Guatemala City offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at AC Hotel by Marriott Guatemala City?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at AC Hotel by Marriott Guatemala City on Sep 5, 2025 start from $104.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of AC Hotel by Marriott Guatemala City?

This hotel is situated in Zona 16, just steps from Paseo Cayala. You'll also find Avenida La Reforma and Estadio Nacional Mateo Flores within a short drive.

Will I be able to park at AC Hotel by Marriott Guatemala City?

Yes, covered self parking is offered for free at the hotel. Though parking is available on request, accessible parking is also available. You'll find a max of 1 space per unit.

Does AC Hotel by Marriott Guatemala City include a casino on the premises?

No, AC Hotel by Marriott Guatemala City doesn't have a casino.

Is there an indoor pool at AC Hotel by Marriott Guatemala City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about AC Hotel by Marriott Guatemala City?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does AC Hotel by Marriott Guatemala City have a hot tub?

No, this hotel doesn't have a spa tub.

Does AC Hotel by Marriott Guatemala City have a restaurant with a breakfast menu?

Yes, AC Hotel by Marriott Guatemala City serves buffet breakfast for a surcharge each morning at AC Lounge.

Does AC Hotel by Marriott Guatemala City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at AC Hotel by Marriott Guatemala City for a fee of USD 50 per accommodation, per night. The property also provides food and water bowls.

Does AC Hotel by Marriott Guatemala City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from AC Hotel by Marriott Guatemala City?

The closest major airport to AC Hotel by Marriott Guatemala City is La Aurora Intl. Airport (GUA), which is 6.9 mi away (30 minutes by car).

Can I book a room with a balcony at AC Hotel by Marriott Guatemala City?

Yes, some guestrooms at AC Hotel by Marriott Guatemala City offer a balcony and may feature city views.

AC Hotel by Marriott Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 605 out of 1005 reviews
Rating 8 - Good. 190 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again during my trip.
Stayed 1 night in May 2025

10/10 Excellent

RICARDO

Stayed 1 night in Apr 2025

10/10 Excellent

MAYRA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. I will defenectly come back
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 2 nights in Apr 2025

2/10 Terrible

Juan

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Problem with water leak and then had to sleep with a very bad odor
Stayed 1 night in Apr 2025

6/10 Okay

Daniel, Sun Valley

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Problema con lava manos, mala atención y falta de amabilidad en recepción,
Stayed 2 nights in Apr 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos la familia para Semana Santa y el hotel tenia una alfombra de aserrin hermosisima hecha por los mismos empleados! Una belleza de tradicion! Camas muy comodas. En el desayuno no tienen incluido chocolate pero el resto genial.
Stayed 1 night in Apr 2025

10/10 Excellent

Julian, San Pedro Sula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and amenities all around. Great place to stay!
Stayed 4 nights in Apr 2025

2/10 Terrible

Marvin

Expedia is the worst app
Stayed 1 night in Apr 2025

10/10 Excellent

Mainor

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Ill like to have better
Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here in the past. It is always clean and quiet. The staff is always friendly.
Stayed 2 nights in Apr 2025

6/10 Okay

brian

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently located with a professional and friendly staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Leydi

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located in the heart of Cayala
Stayed 2 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Derek, Camillus

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely beautiful. Availability was great, the only thing that I will remark on is that there is not a pool in the hotel or any other surrounding hotels. I went searching for an outdoor pool and could not find one in the area of Cayala. That is the only thing I would recommend. Any pool that could be shared by that hotel and others would be great. Not the AC hotel's fault, will always choose this hotel line.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pablo

Stayed 4 nights in Feb 2025

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Genderson

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Oscar A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well, difficult to communicate by phone or from room to front desk. Ah, low WiFi.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Stayed 1 night in Mar 2025