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Hotel Portal Guatapé

2.0 star property

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Photo gallery for Hotel Portal Guatapé

A bedroom with a bed, a nightstand, a wooden headboard, a fireplace, and a window with curtains.
A multi-story hotel with balconies, a sign indicating it is a hotel, and a view of the sky.
A reception area with a stone counter, a water dispenser, and various informational posters on the wall.
A view of a river with boats, a bridge, and a road with vehicles.
A bathroom with a sink, toilet, and glass shower enclosure.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi

Explore the area

View in a map
2241 Cl. 32, Guatapé, Antioquia, 053840
  • Place, Peñol-Guatapé Reservoir
    ‪1 min walk‬
  • Place, Plazoleta de los zocalos
    ‪2 min walk‬
  • Place, Calle del Recuerdo
    ‪2 min walk‬

Room options

View all photos for Standard Double Room

A neatly made bed with a floral bedspread and white pillows, a wooden headboard, and a small shelf above it.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Triple Room

A room with two beds, wooden flooring, and a painting on the wall.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

A bedroom with a bed, a nightstand, a wooden headboard, a fireplace, and a window with curtains.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Quadruple Room

A room with two beds, a large window with a view of the outdoors, and a painting of a beach scene on the wall.

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A bedroom with a bed, a wooden dresser, a black wardrobe, a television mounted on the wall, and a window with curtains.

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Guatapé

Hotel Portal Guatapé places you next to Peñol-Guatapé Reservoir and Calle del Recuerdo. This 19-room hotel welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • Peñol-Guatapé Reservoir - 1 min walk - 0.1 miles
  • Plazoleta de los zocalos - 2 min walk - 0.1 miles
  • Calle del Recuerdo - 2 min walk - 0.1 miles
  • Guatapé Dam Boardwalk - 2 min walk - 0.1 miles
  • Rock of Guatapé - 23 min drive - 7.3 miles

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 98 min drive

Restaurants

  • ‪El Bacchanal - ‬3 min walk
  • ‪Restaurante El Malecón - ‬2 min walk
  • ‪La Fogata - ‬2 min walk
  • ‪Peregrino Restaurante - ‬3 min walk
  • ‪Restaurante El Portal - ‬1 min walk

About this property

Hotel Portal Guatapé

Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area.
Guests can expect to find free WiFi. Housekeeping is available on request.

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Standard Apartment, Lake View | Balcony
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  • Pet friendly
  • Free WiFi
$55 nightly
The price is $55
Sep 1 - Sep 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number 44148

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.

Property is also known as

Hotel Portal Guatapé
Hotel Portal Guatapé Hotel
Hotel Portal Guatapé Guatapé
Hotel Portal Guatapé Hotel Guatapé

Frequently asked questions

Are free cancellation options available at Hotel Portal Guatapé ?

Hotel Portal Guatapé provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Portal Guatapé ?

This hotel is located in Guatapé, just steps from Peñol-Guatapé Reservoir and Guatapé Dam Boardwalk, and within a short walk of Calle del Recuerdo. You'll also find Rock of Guatapé and Plazoleta de los zocalos within a short drive.

Will I be able to park at Hotel Portal Guatapé ?

No, there isn't parking at this hotel.

Does Hotel Portal Guatapé include a casino at the property?

No, Hotel Portal Guatapé doesn't have a casino.

Will I find an indoor pool at Hotel Portal Guatapé ?

No, there is no indoor pool at this hotel.

Does Hotel Portal Guatapé have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Portal Guatapé have a restaurant that serves breakfast?

No, Hotel Portal Guatapé doesn't have a restaurant that serves breakfast.

Does Hotel Portal Guatapé allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portal Guatapé .

Does Hotel Portal Guatapé have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Portal Guatapé ?

The closest major airport to Hotel Portal Guatapé is Jose Maria Cordova Intl. Airport (MDE), which is about 18.9 mi away.

Can I book a room with a balcony at Hotel Portal Guatapé ?

No, there aren't any guestrooms with balconies at Hotel Portal Guatapé .

Hotel Portal Guatapé Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. However, the reservation was made for 2 superior double rooms. Upon arrival we were given standard double rooms. Although the website listed in-room WiFi at 50+ mbps, in my room I was lucky to get 5mbps. I checked the speed several times at different times of the day. There was no hot water in the room.
Stayed 1 night in Feb 2026