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Mandarin Oriental, Guangzhou

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Guangzhou

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Photo gallery for Mandarin Oriental, Guangzhou

Fitness facility
Property preview
Superior Room | Reception
50-inch LCD TV with satellite channels, TV
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Taikoo Hui
    ‪3 min walk‬
  • Place, Grandview Mall
    ‪6 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds

Lounge

Club Deluxe, Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lobby

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Lobby

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Lobby

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Lounge

Premier Suite, 1 King Bed

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Lounge

Club Suite, 1 King Bed (Premier)

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Reception

Superior Room

10.0 out of 10
Exceptional
(11 reviews)
  • 648 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

The Westin Guangzhou

Tianhe
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 951 reviews
$102 nightly
The price is $108
Jan 3 - Jan 4, 2026
Total with taxes and fees
The Westin Guangzhou

About the neighborhood

Guangzhou

Located in Tianhe, Mandarin Oriental, Guangzhou is within a 10-minute stroll of sights such as Taikoo Hui and Grandview Mall. This 263-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Centrally located in Guangzhou, the hotel is connected to a shopping center, and a short walk from OneLink Walk and Tianhe Stadium.

What's nearby

  • Taikoo Hui - 3 min walk - 0.2 miles
  • OneLink Walk - 5 min walk - 0.3 miles
  • Grandview Mall - 6 min walk - 0.4 miles
  • Tianhe Stadium - 8 min walk - 0.5 miles
  • Tee Mall - 12 min walk - 0.7 miles

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • ‪Jiang by Chef Fei - ‬3 min walk
  • ‪Bingsheng Restaurant 炳胜品味 - ‬2 min walk
  • ‪悦铂尼 Ebony - ‬3 min walk
  • ‪Mikisi Japanese Bistro - ‬3 min walk
  • ‪The Loft - ‬3 min walk

About this property

Mandarin Oriental, Guangzhou

Luxury hotel with a full-service spa connected to a shopping center in Guangzhou
Guests of Mandarin Oriental, Guangzhou enjoy a full-service spa, an outdoor pool, and a children's pool. You'll find limited parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
50-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Exterior
Four Seasons Guangzhou
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 539 reviews
$314 nightly
The price is $332
Jan 7 - Jan 8, 2026
Total with taxes and fees
Four Seasons Guangzhou

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CNY 816.2 per pet, per stay
  • Dogs and cats only
  • 1 total (10 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Are free cancellation options available at Mandarin Oriental, Guangzhou?

Mandarin Oriental, Guangzhou offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see near Mandarin Oriental, Guangzhou?

This hotel is situated in Tianhe within a 10-minute walk of Taikoo Hui, Grandview Mall, and Tianhe Stadium. You'll also find Tee Mall and OneLink Walk less than a mile away.

Is there parking available at Mandarin Oriental, Guangzhou?

Yes, there is accessible parking available.

Is there a spa at Mandarin Oriental, Guangzhou?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Mandarin Oriental, Guangzhou include a casino on the premises?

No, Mandarin Oriental, Guangzhou doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental, Guangzhou?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Mandarin Oriental, Guangzhou good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a Michelin-rated restaurant.

Does Mandarin Oriental, Guangzhou have a hot tub?

Yes, this hotel has a spa tub.

Does Mandarin Oriental, Guangzhou have a restaurant that serves breakfast?

Yes, Mandarin Oriental, Guangzhou serves buffet breakfast for a surcharge each morning at Jiang by Chef Fei.

Does Mandarin Oriental, Guangzhou allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mandarin Oriental, Guangzhou for a fee of CNY 816.2 per pet, per stay. The property also provides food and water bowls and litter boxes.

Are there connecting rooms at Mandarin Oriental, Guangzhou?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Mandarin Oriental, Guangzhou?

The closest major airport to Mandarin Oriental, Guangzhou is Foshan (FUO-Shadi), which is 22.9 mi away (51 minutes by car). Another top airport is Baiyun International Airport (CAN), which is located 26.1 mi away (49-minute drive).

Can I book a room with a balcony at Mandarin Oriental, Guangzhou?

No, there aren't any guestrooms with balconies at Mandarin Oriental, Guangzhou.

Does Mandarin Oriental, Guangzhou have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Mandarin Oriental, Guangzhou.

Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 317 out of 395 reviews
Rating 8 - Good. 56 out of 395 reviews
Rating 6 - Okay. 15 out of 395 reviews
Rating 4 - Poor. 2 out of 395 reviews
Rating 2 - Terrible. 5 out of 395 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Property and food and amenities as well as location is second to none
Stayed 3 nights in Oct 2025

10/10 Excellent

Kok keong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

zhaoming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morden masterpiece infused with the elegance of classical chinese design! Excellent
Stayed 3 nights in Aug 2025

6/10 Okay

Micheal Minh

Stayed 1 night in Sep 2025

10/10 Excellent

Jimmy

Stayed 4 nights in Sep 2025

10/10 Excellent

Yew Meng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to Taikoo Hui mall. The staffs are friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book it for my parents, They said they love it. Great place. Thank you
Stayed 2 nights in Aug 2025

8/10 Good

FELIX

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Of course. Here is a hotel review that focuses on the details you requested, staying well within the word count. *** My recent stay at The Lexington Hotel was defined by a wonderful attention to detail that truly personalized the experience. While every staff member was courteous and efficient, I must give a special mention to Sarah at the front desk. Her professionalism during check-in was impeccable; she was both warm and incredibly efficient, explaining all the hotel amenities clearly without ever making me feel rushed. The room was comfortable and quiet, perfect for a restful night, but it was a small, unexpected gesture that truly made my stay memorable. Upon noticing the book I was carrying, Sarah mentioned that the hotel had a small gift for guests who are readers. Later, a beautiful, handcrafted bookmark was delivered to my room with a note hoping I enjoyed my current read. As an avid reader, I cannot overstate how much I appreciated this. It was such a thoughtful and perceptive touch that went far beyond the standard chocolates on the pillow. It showed that the hotel sees its guests as individuals with unique hobbies and interests. That bookmark is now a cherished keepsake I use daily, and it will always remind me of my pleasant stay. This level of considerate service is a testament to the hotel's commitment to genuine hospitality. It’s the difference between a place that simply provides a bed and one that offers a thoughtful, personalized experience. I left fee
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Aug 2025

10/10 Excellent

Zhengwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Zhongzheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and excellent service!
Stayed 2 nights in Aug 2025

6/10 Okay

Lincoln

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a bit hectic at 3pm.
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Stayed 2 nights in Jul 2025

2/10 Terrible

Sharon

Worst service

We got an email saying we have complimentary drinks and beer so we drank it. After when we checked out they say our room was not qualified for the free drinks. I was very upset as to why I got the email in the first place if my room was not qualified.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caleb

Stayed 2 nights in Jul 2025

10/10 Excellent

Nawal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly the location of the hotel excellent the food in the restaurants was good only the weather was so much humid and raining
Stayed 10 nights in Jul 2025

10/10 Excellent

Cheng Shu

Stayed 2 nights in Jul 2025

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay here already. It has been great so far. Polite and helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Allison

Stayed 2 nights in Jul 2025

6/10 Okay

Kenny swee heng, WALNUT

Business traveler
Liked: Cleanliness, amenities
The AC is not cold enough, hope they can fix the issue asap
Stayed 3 nights in Jul 2025

2/10 Terrible

Elicia

Stayed 2 nights in Jun 2025

10/10 Excellent

isaac

Stayed 5 nights in Jun 2025

10/10 Excellent

Bi

Stayed 1 night in Jun 2025

10/10 Excellent

carlo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff, comfortable room, clean room
Stayed 2 nights in Jun 2025

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