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Four Points by Sheraton Guangzhou, Tianhe

4.5 star property
Luxury hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Four Points by Sheraton Guangzhou, Tianhe

1 bedroom, minibar, in-room safe, desk
Indoor pool, open 6:30 AM to 10:30 PM, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Room service

Explore the area

Map
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong, 510660
  • Canton Fair Complex
    ‪7 min drive‬
  • Canton Tower
    ‪12 min drive‬
  • Beijing Road Pedestrian Street
    ‪17 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪37 min drive‬

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Room options

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room | 32-inch flat-screen TV with cable channels, TV

Presidential Suite, 2 Bedrooms

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Guangzhou

Located in Tianhe, Four Points by Sheraton Guangzhou, Dongpu is within a 15-minute drive of popular attractions such as Canton Fair Complex and Canton Tower. This 4.5-star hotel has 296 rooms and welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Tianhe Park - 6 min drive - 3.7 miles
  • Canton Fair Complex - 7 min drive - 4.7 miles
  • Canton Tower - 12 min drive - 8.0 miles
  • Chimelong Paradise - 15 min drive - 12.4 miles
  • Beijing Road Pedestrian Street - 17 min drive - 11.4 miles

Getting around

  • Sanxi Station - 15 min walk
  • Guangzhou South Railway Station - 19 min drive
  • Baiyun International Airport (CAN) - 53 min drive

Restaurants

  • ‪中山大鸽饭 - ‬6 min walk
  • ‪常来聚 - ‬5 min walk
  • ‪茶道夫 - ‬5 min walk
  • ‪川留不息一分店 - ‬1 min walk
  • ‪桂林人佳味米粉 - ‬7 min walk

About this property

Four Points by Sheraton Guangzhou, Tianhe

Luxury hotel with 2 restaurants and a fitness center
At Four Points by Sheraton Guangzhou, Dongpu, guests enjoy features like an indoor pool, a gym, and a steam room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 650 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • China Spice 聚味轩中餐厅
  • The Eatery 宜客乐西餐厅
  • The Lounge 大堂吧

Things to do

  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • Service fee: CNY 16.6 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Airport shuttle fee: CNY 650 per vehicle (one-way, maximum occupancy 15)
  • Airport shuttle fee per child: CNY 650 (one-way)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongpu
Dongpu Guangzhou
Four Points Sheraton Dongpu
Four Points Sheraton Dongpu Hotel
Four Points Sheraton Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou
Four Points Sheraton Guangzhou Dongpu
Guangzhou Sheraton Four Points
Sheraton Dongpu
Sheraton Four Points Guangzhou
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou Dongpu Hotel
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou, Dongpu Hotel
Four Points by Sheraton Guangzhou, Dongpu Guangzhou
Four Points by Sheraton Guangzhou, Dongpu Hotel Guangzhou

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Guangzhou, Dongpu?

Four Points by Sheraton Guangzhou, Dongpu offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Four Points by Sheraton Guangzhou, Dongpu?

This hotel is situated in Tianhe, close to Canton Tower, Tianhe Park, and Taikoo Hui. You'll also find Guangdong Olympic Stadium and Grand World Scenic Park within a short drive.

Will I be able to park at Four Points by Sheraton Guangzhou, Dongpu?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is a spa located at Four Points by Sheraton Guangzhou, Dongpu?

Spa services at the hotel include body treatments, facials, and massages.

Does Four Points by Sheraton Guangzhou, Dongpu include a casino on the premises?

No, Four Points by Sheraton Guangzhou, Dongpu doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Guangzhou, Dongpu?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:30 PM.

What do couples enjoy most about Four Points by Sheraton Guangzhou, Dongpu?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Four Points by Sheraton Guangzhou, Dongpu have a hot tub?

No, but this hotel does have a steam room.

Does Four Points by Sheraton Guangzhou, Dongpu have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Guangzhou, Dongpu has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Four Points by Sheraton Guangzhou, Dongpu allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Guangzhou, Dongpu.

Does Four Points by Sheraton Guangzhou, Dongpu have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Four Points by Sheraton Guangzhou, Dongpu?

The closest major airport to Four Points by Sheraton Guangzhou, Dongpu is Foshan (FUO-Shadi), which is 29.5 mi away (55 minutes by car). Another top airport is Baiyun International Airport (CAN), which is around 20.8 mi away.

Can I book a room with a balcony at Four Points by Sheraton Guangzhou, Dongpu?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Guangzhou, Dongpu.

Does Four Points by Sheraton Guangzhou, Dongpu host weddings?

There are wedding services available at Four Points by Sheraton Guangzhou, Dongpu if that's in your vacation plans.

Four Points by Sheraton Guangzhou, Tianhe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 161 reviews
Rating 8 - Good. 67 out of 161 reviews
Rating 6 - Okay. 7 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Santa

Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Spencer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, very clean, good breakfast, friendly staff.
Stayed 20 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, lots of amenities nearby.
Stayed 18 nights in Jan 2025

10/10 Excellent

Farida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful ambience. Staff were very professional and respectful.
Stayed 7 nights in Jan 2025

8/10 Good

Ragindra

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

8/10 Good

David

Stayed 8 nights in Oct 2024

8/10 Good

Ragindra

Liked: Cleanliness
The location of this hotel has excellent water front views and activities.
Stayed 3 nights in Oct 2024

8/10 Good

ezatullah

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay with good ground staff services. Bit far from Tinhe but ideal to stay near my relatives and also close to Canton Fairs
Stayed 2 nights in Oct 2024

10/10 Excellent

Namya

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for Westerners visiting Guangzhou.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Shaohua

Stayed 1 night in May 2024

10/10 Excellent

TSZ YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying for privacy

3rd time staying in this hotel, not very close to any metro, only by taxi. But the service and room is really good, nice maintanance, room service and privacy. If going GZ after will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Welton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide top notch service. Sally, Jason, Tammy, Jimi, Luca and Kenny and others that I didn’t catch their names made our stay wonderful. Next time in Guangzhou we will definitely only chose the Four Points by Sheraton in Dongpu.
Stayed 13 nights in Oct 2023

8/10 Good

Miguel

Stayed 5 nights in Oct 2023

8/10 Good

Ambika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 4 nights in Oct 2023

8/10 Good

THANH TRUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro is a little further to walk for me.
Stayed 8 nights in Aug 2023

8/10 Good

Madeleine-Friederike

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

MAKEDA ANCAR

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 6 nights in Nov 2019

8/10 Good

Patient Victor

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities

My appreciation about the hotel

It is a very good hotel. But one thing is, the majority of its personals don't speak another language a part from Chinese. Even English is difficult for their servers. Also, they don't have Cotton swab, toothpick, weighing machine in the bedroom. They are also far from the business center. These are the few things I found anormal with them. A part from these, all things were good with them. I recommand this hotel to others.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Family vacation. Location is not central but taxis are available to take you to where ever and inexpensive.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

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