El Marques Hacienda Hotel

3.0 star property
Colonial hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for El Marques Hacienda Hotel

Relax in a charming outdoor seating area with wicker chairs and tables, a TV, and a view of the pool and lush surroundings.
Traditional building with an arched entrance and bell tower, surrounded by mature trees in a shaded courtyard.
Explore the serene outdoor play area, featuring a swing set and rope bridge amidst lush greenery and seating areas.
Stunning garden fountain surrounded by lush greenery.
Enjoy casual dining in this beautifully appointed space with arched ceilings and large windows.

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Pet friendly

Explore the area

Map
Carretera Guanjuato - Irapuato Km. 11, Guanajuato, GTO, 36263
  • Mummies Museum
    ‪18 min drive‬
  • Alley of the Kiss
    ‪18 min drive‬
  • Juarez Theater
    ‪18 min drive‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪25 min drive‬

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Room options

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 108 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Guanajuato

El Marques Hacienda Hotel is located 3 mi (4.9 km) from Bocamina SanCayetano and within a 10-minute drive of Plaza Alaïa Guanajuato. This 36-room, 3-star hotel has a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Mummies Museum - 18 min drive - 8.5 miles
  • Alley of the Kiss - 18 min drive - 8.8 miles
  • Pipila Monument - 18 min drive - 9.0 miles
  • Juarez Theater - 18 min drive - 9.0 miles
  • Union Garden - 18 min drive - 9.0 miles

Getting around

  • Bajío Intl. Airport (BJX) - 24 min drive

Restaurants

  • ‪Los 4 Elotitos - ‬9 min drive
  • ‪Mariscos Gutiérrez - ‬6 min drive
  • ‪Tacos Don Chon - ‬6 min drive
  • ‪Oficina - ‬7 min walk
  • ‪La Michoacana SANTA FE - ‬7 min drive

About this property

El Marques Hacienda Hotel

Colonial hotel with a fitness center and a 24-hour front desk
Dating back to 1557, El Marques Hacienda Hotel features an outdoor pool, a children's pool, and a gym. There's free parking, and a shuttle from the airport to the hotel (available 24 hours) for MXN 500 per vehicle. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, an outdoor tennis court, and meeting rooms.
Guests can expect to find 32-inch LCD TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers. Other standard amenities include safes, phones, and desks.
An outdoor tennis court and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Built in 1557
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults, and MXN 150 to 250 for children
  • Airport shuttle fee: MXN 500 per vehicle
  • Airport shuttle fee per child: MXN 150

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 7 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Marques Hacienda
El Marques Hacienda Guanajuato
El Marques Hacienda Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda
El Marques Hacienda Hotel Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel Hotel Guanajuato

Frequently asked questions

Are free cancellation options available at El Marques Hacienda Hotel?

El Marques Hacienda Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see around El Marques Hacienda Hotel?

This hotel is located in Guanajuato, close to San Gabriel de Barrera Ex-Hacienda Museum, Plaza Alaïa Guanajuato, and Guanajuato Bicentennial Park. Bocamina SanCayetano is also within a driving distance of 3.4 mi.

Is parking available on site at El Marques Hacienda Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does El Marques Hacienda Hotel feature a casino on the premises?

No, El Marques Hacienda Hotel doesn't have a casino.

Is there an indoor pool at El Marques Hacienda Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 7 PM.

What will couples enjoy most about a stay at El Marques Hacienda Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does El Marques Hacienda Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does El Marques Hacienda Hotel feature a restaurant that includes a breakfast menu?

Yes, El Marques Hacienda Hotel serves a cooked-to-order breakfast for a surcharge each morning at Los Arcos.

Does El Marques Hacienda Hotel allow pets to stay for free?

Yes, cats and dogs can stay for free at El Marques Hacienda Hotel.

Are there connecting rooms at El Marques Hacienda Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to El Marques Hacienda Hotel?

The closest major airport to El Marques Hacienda Hotel is Bajío Intl. Airport (BJX), which is 18.4 mi away (24 minutes by car).

Can I book a room with a balcony at El Marques Hacienda Hotel?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or courtyard views.

Does El Marques Hacienda Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at El Marques Hacienda Hotel.

El Marques Hacienda Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 143 reviews
Rating 8 - Good. 56 out of 143 reviews
Rating 6 - Okay. 27 out of 143 reviews
Rating 4 - Poor. 7 out of 143 reviews
Rating 2 - Terrible. 12 out of 143 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
In it's glory days I'm sure this was a terrific property. Sadly, it has deteriorated over the years and maintenance of the outdoor areas seems to have lapsed. The placita we were in was fairly new and updated. It was clean and the staff were friendly and helpful. The menu offered at the restaurant was quite limited, but again staff in the restaurant were friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities need to be kept nicer. However, staff where very attentive.
Stayed 1 night in Feb 2024

8/10 Good

Cristina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We checked in after the sun went down so it was dark out. Lighting on the property is very bad. Dark everywhere. Wish there was more light to actually see where we were going. The hotel room itself is also dark. The restaurant was dark. Not a good experience for my dad who is partially blind. Staff is very helpful though, they were patient with our questions and gave directions.
Stayed 1 night in Apr 2023

8/10 Good

Allison, Henderson

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The food in the restaurant was delicious. Great location, but confusing directions using Maps and Waze. We were only able to locate it by pulling over and asking a local.
Stayed 1 night in Apr 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

The hacienda was very spacious and well maintained

The hacienda was very spacious and well maintained. Only the pools were a little bit dirty and the curtains in the room. The rest was great.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Traveled with family
The property was very nice. The restaurant had great food and the service workers were very good.
Stayed 4 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso Hotel, Lejos del centro

El lugar está hermoso y el stand muy amable me encantó todo solo que que el servicio de internet es muy malo estando en la hacienda y el lugar esta lejos del centro de Guanajuato.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not satisfying for the price.

WiFi does not reach room. Not within 15 minutes from guanajuato downtown area. Didn't get clean towels everyday. Hot water does take a 15 minute wait to come out. Very friendly staff and didn't had any problems with their services. They close the parking lot doors and let you in and out at nights, your car will be safe.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Gorgeous grounds. Ok room.

The property was beautiful. Very relaxing and calm. It was a about 25 min drive to Guanajuato which was actually very nice to get to see the mountains everyday in the way down there.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families. It is nice and quiet hotel with lots of open spaces for kids to play and enjoy. The staff service is excellent!!!

2/10 Terrible

Miguel, dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the worst

The worst hotel ever,... Will not recommend it I was dirty no air condition it is a nice place but it need to be update and clean no good for the money I paid

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

LETTY, San Diego, Ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My nightmare

Super bad experience.Smels bad cold at night no heather. THIS HOTEL IS MY NIGHTMARE....!

2/10 Terrible

Adriana, Thousand Oaks, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely poor mainatanence

I stayed at this hotel many years ago and it was a good experience. When I found it online on the Expedia website I was pleasantly surprised and when I saw that had been "fully renovated" and the online photos looked nice, I decided to book 3 rooms for our family Christmas Vacation ...What a disappointment!!! : There were two leaks in my room ( Cabana 4): one precisely over my bed soaking it every night and the other by the non-working fireplace leaking all the way to the floor. None were fixed. The bathrooms (Cabana 4, rooms 2 and 3) in al three rooms had mold: 2 of them in the ceiling, one also all up the walls adjacent to the toilette ( Cabana 4) The bathroom in Cabana 4 had a fetid sewer smell The Linnens were old, wrinkle and grey The rooms were freezing-cold with no heater . Only Cabana 4 had a portable heater to heat 2 rooms which somewhat reduced the unbearable night freeze Room 3 had a crack in the front door that allowed the cold to penetrate the room. We had to get sleeping bags to sleep at night because their blankets were insufficient. The only dinning room was "Al Fresco" with a roof and only plastic "tarps" covering the side walls when it was damp and freezing. The front office staff was rude to my husband when he request assistance. Needless to say, We left the hotel early, but since they charged in advanced, they told me that expedia would not refund the extra night that I paid for and didn't use. NEVER AGAIN!

2/10 Terrible

Mark Chirstian, San Francisco

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very far away from Guanajuato

I felt that the location as advertised was deceiving. We were lead to believe that this hotel was located 11 kilometers from Guanajuato. In reality is about 30 minutes drive through several narrow roads just to get to the city. Very hard to find location. The restaurant was closed. The rooms are very simple, no hot water in the afternoons. The rooms have paper thin walls, in fact when room neighbors arrived at 1AM we could hear them though the walls. There was a door that separated the adjacent room and we could see the neighbor's light though the door frame. Definitely do not recommend this hotel.

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

IGNACIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Estancia agradable, pueden mejorar la ropa de cama y las toallas, ya muy desgastadas, y cuidar el servicio de café en los cuartos, pues hay cafetera pero no insumos.
Stayed 1 night in Feb 2025

8/10 Good

Mariano

Stayed 5 nights in Aug 2024

10/10 Excellent

Juan de la

Stayed 1 night in Jul 2024

6/10 Okay

Abigail

Disliked: Staff & service, property conditions & facilities
No le dan mantenimiento necesario a las instalaciones
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ramón

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disfrutamos mucho estar en un lugar con esas caracteristicas.
Stayed 1 night in May 2024

6/10 Okay

José Manuel

Stayed 1 night in Apr 2024

10/10 Excellent

Edgar Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024