Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Choose dates to view prices

Photo gallery for Hotel Portobelo

Lobby sitting area
Lobby sitting area
Standard Double Room (Dos Camas Matrimoniales) | Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Place, Guadalajara Cathedral
    ‪10 min walk‬
  • Place, Avienda Chapultepec
    ‪17 min walk‬
  • Place, Applicant Service Center
    ‪6 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪47 min drive‬

Room options

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(25 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.4 out of 10
Exceptional
(232 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Guadalajara

Located in Downtown Guadalajara within a short walk of Guadalajara Cathedral, Hotel Portobelo is within a mile (2 km) of other popular sights such as Avienda Chapultepec. This 86-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.6 miles
  • Degollado Theater - 14 min walk - 0.8 miles
  • Avienda Chapultepec - 17 min walk - 0.9 miles
  • Applicant Service Center - 6 min drive - 1.2 miles
  • Minerva Roundabout - 10 min drive - 2.4 miles

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Okuma - ‬1 min walk
  • ‪Tortas La Bendición - ‬1 min walk
  • ‪Rojo Pete - ‬3 min walk
  • ‪Tacos El Pastorcito - ‬1 min walk
  • ‪Babel Club - ‬2 min walk

About this property

Hotel Portobelo

Hotel with free parking, near Guadalajara Cathedral
At Hotel Portobelo, guests have access to free WiFi in public areas, a business center, and free newspapers. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include laundry facilities and a reception hall.
32-inch LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, safes, and ironing boards are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is a free cancellation option available at Hotel Portobelo?

Hotel Portobelo provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Portobelo?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Portobelo on Dec 6, 2025 start from $52.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Portobelo?

This hotel is situated in Downtown Guadalajara within a short 11-minute walk of Guadalajara Cathedral and also 19 minutes on foot from Avienda Chapultepec. You'll also find Applicant Service Center and Jalisco Stadium within a short drive.

Is there parking available at Hotel Portobelo?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hotel Portobelo have a casino at the property?

No, Hotel Portobelo doesn't have a casino.

Will I find an indoor pool at Hotel Portobelo?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Portobelo?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a rainfall showerhead.

Are there hot tubs at Hotel Portobelo?

No, there isn't a spa tub at this hotel.

Does Hotel Portobelo have a restaurant that serves breakfast?

Yes, Hotel Portobelo serves continental breakfast for a surcharge each morning at PBH.

Does Hotel Portobelo allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portobelo though service animals are welcome.

Are there connecting rooms at Hotel Portobelo?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Portobelo?

The closest major airport to Hotel Portobelo is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 13.2 mi away (32 minutes by car).

Can I book a room with a balcony at Hotel Portobelo?

No, you won't find guestrooms with balconies at Hotel Portobelo.

Reviews

Hotel Portobelo Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1359 out of 1741 reviews
Rating 8 - Good. 281 out of 1741 reviews
Rating 6 - Okay. 59 out of 1741 reviews
Rating 4 - Poor. 15 out of 1741 reviews
Rating 2 - Terrible. 27 out of 1741 reviews

Reviews

10/10 Excellent

Todd

Stayed 3 nights in Aug 2025

10/10 Excellent

Gerzain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

2/10 Terrible

Herminia

Stayed 4 nights in Jul 2025

10/10 Excellent

Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really good stay it's close to everything in el centro Everything was clean and nice
Stayed 1 night in Jul 2025

10/10 Excellent

Gerzain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerzain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Felipe

Liked: Cleanliness
Stayed 8 nights in Jul 2025

10/10 Excellent

María Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for the money!!

Everything was excellent !!
Stayed 1 night in Aug 2025

10/10 Excellent

Alberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Alejandro

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice, clean abd sage !! Great locstion !
Stayed 6 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and in a central area of town. Very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
The entire staff was very polite and had great customer service skills. The hotel was very clean and in a central location. The area was very safe.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time and I would definitely recommend this hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay close to center of the city and restaurants it's safe but always take you're precaution never hurts
Stayed 2 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Engineer

The Hotel is very convenient to walk and public transportation.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

This hotel exceeded my expectations. Modern, clean rooms, friendly staff and secure parking for my motorcycle. It's also located a few mins walk from the cathedral and all the highlights in Guadalajara.
Stayed 3 nights in Jul 2025

10/10 Excellent

Isabel

Stayed 4 nights in Jul 2025

10/10 Excellent

Gilbert M.

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean and spacious modern rooms!
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Super fun and clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 6 nights in Jul 2025

10/10 Excellent

Bernardo de Jesús Lomeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love all
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness
The staff and the hotel were wonderful
Stayed 10 nights in Jun 2025