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Heidel House Hotel and Conference Center, an Ascend Collection Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Heidel House Hotel and Conference Center, an Ascend Collection Hotel

A pool area with a view of the water, surrounded by trees and a staircase leading to a deck.
A modern lounge area with large windows offering a view of a body of water and greenery.
A spacious hall with high ceilings, large windows, and white draped ceilings. Tables are set with white tablecloths and chairs.
An outdoor seating area with wicker furniture and a fire pit.
A hotel room with two beds, a wooden headboard, a large window with a view, and a patterned carpet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
653 Illinois Avenue, Green Lake, WI, 54941
  • Place, Green Lake
    ‪5 min walk‬
  • Place, Thrasher Opera House
    ‪2 min drive‬
  • Place, Green Lake Marina
    ‪2 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A cozy living room with a sofa, ottoman, and a TV on a wooden cabinet.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand, and a wall-mounted lamp.

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a nightstand, a desk, and a view of the outdoors through large windows.

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, a wooden headboard, a nightstand, a desk, and a view of the outdoors through large windows.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, and a small table.

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a large window with a view, and a patterned carpet.

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

A hotel room with a large bed, a wooden headboard, two bedside lamps, a nightstand, and two framed pictures on the wall.

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room

Room, 2 Queen Beds, Non Smoking (Upgrade)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

A hotel room with a large bed, a TV on a wooden dresser, a window with a view, and a skylight.

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

A hotel room with a large bed, wooden headboard, bedside lamps, a nightstand with a phone and alarm clock, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking

A modern living room with a grey sofa, two matching ottomans, and a large window with beige curtains. There are three framed artworks on the wall and a lamp on a side table.

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Room

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free wired internet

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free wired internet

DOUBLE Accessible

  • Sleeps 4
  • Free wired internet

About the neighborhood

Green Lake

Green Lake is within a 5-minute walk of Heidel House Hotel and Conference Center, an Ascend Collection Hotel while other popular sites like Elan Brio Spa are within a 15-minute stroll. This 3-star hotel has 114 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Green Lake - 5 min walk - 0.3 miles
  • Elan Brio Spa - 5 min walk - 0.3 miles
  • Thrasher Opera House - 2 min drive - 1.1 miles
  • Green Lake Marina - 2 min drive - 1.4 miles
  • Green Lake Town Square - 2 min drive - 1.4 miles

Getting around

  • Fond du Lac, WI (FLD-Fond du Lac County) - 40 min drive

Restaurants

  • ‪KWIK TRIP #392 - ‬9 min drive
  • ‪Crossroads Market - ‬4 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Culver's - ‬9 min drive
  • ‪Taco Bell - ‬9 min drive

About this property

Heidel House Hotel and Conference Center, an Ascend Collection Hotel

At Heidel House Hotel and Conference Center, an Ascend Collection Hotel, guests enjoy a full-service spa, an indoor pool, and a children's pool. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, phones, and ironing boards are other standard amenities.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Oakwood Coffee Lounge
  • Oakwood Restaurant
  • Waves Pub and Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Cross-country skiing
  • Evening entertainment
  • Fishing
  • Foosball table
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Ice skating
  • Indoor pool
  • Optional golf privileges
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (4,410 square feet of space)

Outdoors

  • In a nature reserve
  • On a lake
  • Picnic area

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night, plus a deposit of USD 200.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 20 per person
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Heidel House Resort Ascend Hotel Collection

Frequently asked questions

Is free cancellation available at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Heidel House Hotel and Conference Center, an Ascend Collection Hotel offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

As of Sep 30, 2026, prices found for a 1-night stay for 2 adults at Heidel House Hotel and Conference Center, an Ascend Collection Hotel on Oct 6, 2026 start from $267, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

This hotel is located in Green Lake and just steps from Green Lake and Elan Brio Spa. You'll also find Thrasher Opera House and Green Lake Marina within a short drive.

Is there a spa available at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel have a casino at the property?

No, Heidel House Hotel and Conference Center, an Ascend Collection Hotel doesn't have a casino.

Is there an indoor pool at Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel have a restaurant with a breakfast menu?

Yes, Heidel House Hotel and Conference Center, an Ascend Collection Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Heidel House Hotel and Conference Center, an Ascend Collection Hotel for a fee of USD 50 per pet, per night. A deposit of USD 200.00 per stay is collected.

Where is the closest airport to Heidel House Hotel and Conference Center, an Ascend Collection Hotel?

The closest major airport to Heidel House Hotel and Conference Center, an Ascend Collection Hotel is Fond du Lac, WI (FLD-Fond du Lac County), which is 26.7 mi away (40 minutes by car).

Does Heidel House Hotel and Conference Center, an Ascend Collection Hotel host weddings?

Take advantage of the wedding venue at Heidel House Hotel and Conference Center, an Ascend Collection Hotel if you plan to say "I do" during your trip.

Heidel House Hotel and Conference Center, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 153 out of 211 reviews
Rating 8 - Good. 39 out of 211 reviews
Rating 6 - Okay. 11 out of 211 reviews
Rating 4 - Poor. 5 out of 211 reviews
Rating 2 - Terrible. 3 out of 211 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Very relaxing visit.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean rooms , great staff. Good restaurant and lounge.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great environment, friendly staff! Definitely will be back again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food were excellent. Food service was a bit slow however we had a party of 30 so a bit more difficult to manage. We will return!!!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We loved the opportunity to stay in the main b
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly; the rooms were comfortable and roomy, the views were awesome and the food was delicious. Would definitely come again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, pool, restaurant and rooms are excellent!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. A very positive experience, from checkin to checkout.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility, beautiful interior decoration and dog friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. My room was incredibly spacious. I’ll definitely return if I’m ever in that area again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Great staff. Updated rooms, indoor pool, hot tub.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Large room with a beautiful view of the lake!
View from the balcony
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay so much that we are planning on doing a longer trip back here next year!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great resort.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a awesome hotel very clean and comfortable nice people
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable. The bar area could use “real” glassware and a few utensils (like spoons). Found it odd that the hanging closet was NOT in the bedroom, where there was an architectural cutout that is unused. Staff was very helpful and the Friday night fish fry at the Wave was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a weekend getaway
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem! Spotless. The balcony views were stunning. Gorgeous in the heart of winter. Can’t wait to see it this summer!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very nice Hotel & Staff! Great Stay!!!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property! We thoroughly enjoyed our stay!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay the restaurant was very good I had the Ribeye. Staff was friendly and helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, beautiful view of the lake. Older facility, but very well maintained and clean. Staff very available and accommodating.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026