I booked this specifically for the indoor pool and hot tub. The hot tub was out of order and there was only one light on in the pool space. In our room, the remote did not work for the tv, the AC/heat did not work, and I could not connect to the internet after multiple attempts on different devices (PC, iPhone, and Amazon tablets). I was traveling with my two young kids so by the time all these issues came to attention, it would’ve been too much to try and trade rooms.