Voco Gold Coast

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Point of interest
3 restaurants, breakfast served
2 outdoor pools, open 6:00 AM to 9:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪1 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪31 min drive‬

Room options

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • River view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(33 reviews)
  • Ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(33 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(79 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room

9.4 out of 10
Exceptional
(25 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Premium Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Gold Coast

Located in Surfers Paradise, Voco Gold Coast is adjacent to SkyPoint Observation Deck and within a 5-minute walk of other popular sights like Surfers Paradise Beach. This 389-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi. Centrally located in Gold Coast, the hotel is connected to the convention center and also a short walk from Cavill Avenue and Chevron Renaissance.

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.0 miles
  • Surfers Paradise Beach - 5 min walk - 0.3 miles
  • Cavill Avenue - 7 min walk - 0.4 miles
  • Slingshot - 7 min walk - 0.4 miles
  • Chevron Renaissance - 9 min walk - 0.5 miles

Getting around

  • Cypress Avenue Station - 13 min walk
  • Gold Coast City Coomera Station - 23 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪The Island Rooftop - ‬5 min walk
  • ‪Surfers Paradise Surf Life Saving Club - ‬7 min walk
  • ‪Social House - ‬1 min walk
  • ‪Waves Buffet Restaurant - ‬1 min walk
  • ‪Lot 1 Coffee - ‬5 min walk

About this property

Voco Gold Coast

Guests staying at Voco Gold Coast enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a terrace.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and safes are also standard.
2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Frequently asked questions

Is free cancellation available at Voco Gold Coast?

Voco Gold Coast provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Voco Gold Coast?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Voco Gold Coast on May 24, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Voco Gold Coast?

This hotel is situated in Surfers Paradise within a 10-minute walk of Surfers Paradise Beach and Cavill Avenue. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.

Is parking available on site at Voco Gold Coast?

Yes, parking is offered for AUD 25 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Are there luxury amenities available at Voco Gold Coast?

Yes, guests can indulge in luxuries such as 2 outdoor pools, 3 restaurants, and a bar/lounge at this hotel.

Does Voco Gold Coast include a casino at the property?

No, Voco Gold Coast doesn't have a casino.

Is there an indoor pool at Voco Gold Coast?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 9:00 PM.

Is Voco Gold Coast good for couples?

There are many amenities for couples at this hotel, including 3 restaurants and 2 outdoor pools plus some guestrooms feature a private indoor hot tub.

Does Voco Gold Coast have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Voco Gold Coast have a restaurant with a breakfast menu?

Yes, Voco Gold Coast has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Voco Gold Coast allow pets to stay free of charge?

No, pets aren't allowed at Voco Gold Coast though service animals are welcome.

Does Voco Gold Coast have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Voco Gold Coast?

The closest major airport to Voco Gold Coast is Coolangatta Airport (OOL), which is 18.8 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Voco Gold Coast?

Yes, some guestrooms at this hotel offer a furnished patio where guests can enjoy ocean and mountain views.

Does Voco Gold Coast have a wedding venue?

There are wedding services available at Voco Gold Coast if that's in your vacation plans.

Voco Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1008 reviews
Rating 8 - Good. 271 out of 1008 reviews
Rating 6 - Okay. 91 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 31 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 4 nights in Jan 2026

10/10 Excellent

Jorjina

Stayed 4 nights in Jan 2026

4/10 Poor

Donna-Lee

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room did not match the photos. The furniture and bathroom were very old, the reno was more surface. The breakfast was wonderful but very long line ups for coffee and Egg Bar. There should be free bottled water available in the room. There was an Essential Oil Convention and they should have made sure that the several hundred guests had a different room for breakfast, they could not handle that many people at once.The pungent smell was very apparent throughout the whole hotel and bothered many of the regular guests. Requests for room cleaning etc. was often overlooked and had to be re requested.
Stayed 4 nights in Jan 2026

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room, hotel and amenities met all of our family needs. We will definitely be back! Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Anjel-Rose

Stayed 3 nights in Jan 2026

4/10 Poor

Serena

Disliked: Property conditions & facilities
The room was old and tired. A coat of paint and some new pictures doesn't make a four star hotel. The room felt a bit grubby, the beds felt like sofa bed mattresses, the hallway noise sounded as if it was happening in my room, and the bathroom seemed to be about 30 years old. A disappointing stay. I honestly don't know which rooms the people who left Expedia reviews were staying in - I seriously thought I'd booked the wrong hotel.
Stayed 1 night in Jan 2026

2/10 Terrible

Chris

Business traveler, Traveled with family
Disliked: Staff & service, amenities
Night manager John , was rude nasty , horrible , I checked in 200pm shower , snooze 1030 go have beer , used my issued key card , doors open , John instructed security to make sure I didn’t enter premises, rudely, at volume 5 times accused me , basic theft of card to open door , no checks , no facts , spent next 1hour , with all his theatre, humiliation, frustration, want drama on Gold Coast . I payed good money and was . John needs people skills , hiding like a. I’ll never stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Basel, Ryde

Traveled with family
Liked: Cleanliness, property conditions & facilities
Hotel is very clean, very friendly staff, the view from the room was amazing.. the location is amazing, just next to the tram station
Stayed 4 nights in Jan 2026

2/10 Terrible

Santhanaraja

Disliked: Cleanliness, amenities, property conditions & facilities
Air con was not working properly , checkin was slow didnt call us even though promosed
Stayed 3 nights in Jan 2026

10/10 Excellent

Tony

Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is within walking distance to beach and train stop is right outside hotel. Cavill Street is within walking distance. Hotel is clean, staff is courteous. We got the daily breakfast with our stay. Was worth it. Would stay again.
Stayed 7 nights in Jan 2026

8/10 Good

XUEWEI

Stayed 5 nights in Jan 2026

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always great staff and the room was clean.Also enjoyed use of the pool in the morning was a great stay!
Stayed 1 night in Jan 2026

8/10 Good

Raymond J

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous. Room clean; river view
Stayed 1 night in Jan 2026

10/10 Excellent

Duc Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2026

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and super helpful reception staff. Great in room dining! Clean and tidy amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vasko

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2026

8/10 Good

peter noel

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 6 nights in Jan 2026

8/10 Good

CUONG

Stayed 3 nights in Jan 2026

10/10 Excellent

Olivia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and the play area for kids!
Stayed 6 nights in Jan 2026

10/10 Excellent

Laura Amelia Kay, Carl Michael, Perth

Extremely friendly, welcoming staff. Clean, well presented lobby. We arrived on an early more flight and was greeted by George, who offered to store our luggage until our room was available, gave great info about the local area and travel options, and provided towels to allow us to freshen up after travelling through the night. Daily breakfast buffet provided a great variety and was regularly replenished. Perfect location, close to the beach, shops/restaurants and the tram stops right outside the hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great rooms , very clean and comfortable, great breakfast & the friendliest staff you will ever meet😊
Stayed 5 nights in Jan 2026

8/10 Good

myles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

4/10 Poor

Phillip

Stayed 7 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 4 nights in Jan 2026