voco Gold Coast by IHG

4.5 star property
Luxury Gold Coast hotel connected to the convention center, steps from SkyPoint Observation Deck

Choose dates to view prices

Photo gallery for voco Gold Coast by IHG

3 restaurants, breakfast served
2 outdoor pools, open 6:00 AM to 9:00 PM, sun loungers
Point of interest
Serves breakfast, lunch, and dinner
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

View in a map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • SkyPoint Observation Deck
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪5 min walk‬
  • Cavill Avenue
    ‪7 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

Premium Room, 2 Double Beds, Mountain View

8.4 out of 10
Very good
(5 reviews)
  • 312 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(25 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(22 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(29 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(26 reviews)
  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, City View

8.2 out of 10
Very good
(62 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Gold Coast

Located in Surfers Paradise, voco Gold Coast by IHG is adjacent to SkyPoint Observation Deck and within a 10-minute walk of other popular attractions like Surfers Paradise Beach. This 389-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi. Centrally located in Gold Coast, the hotel is connected to the convention center and also a short walk from Cavill Avenue and Chevron Renaissance.

What's nearby

  • SkyPoint Observation Deck - 1 min walk - 0.0 miles
  • Surfers Paradise Beach - 5 min walk - 0.3 miles
  • Cavill Avenue - 7 min walk - 0.4 miles
  • Chevron Renaissance - 10 min walk - 0.6 miles
  • The Star Gold Coast - 4 min drive - 1.9 miles

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Legends Chinese Seafood Restaurant - ‬4 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬3 min walk
  • ‪Shiraz Persian Restaurant + Bar رستوران ایرانی شیراز - ‬4 min walk
  • ‪Social House - ‬1 min walk
  • ‪Alfresco - ‬1 min walk

About this property

voco Gold Coast by IHG

Luxury Gold Coast hotel connected to the convention center, steps from SkyPoint Observation Deck
Guests staying at voco Gold Coast by IHG enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per night. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a terrace.
Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and safes are also standard.
2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Frequently asked questions

Is free cancellation available at voco Gold Coast by IHG?

Voco Gold Coast by IHG provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at voco Gold Coast by IHG?

As of Sep 25, 2025, prices found for a 1-night stay for 2 adults at voco Gold Coast by IHG on Oct 7, 2025 start from $137.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to voco Gold Coast by IHG?

This hotel is situated in Surfers Paradise within a 10-minute walk of Cavill Avenue, Surfers Paradise Beach, and Slingshot. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.

Is there parking available at voco Gold Coast by IHG?

Yes, parking is offered for AUD 25 per night. Though parking is limited, accessible parking is also available.

Does voco Gold Coast by IHG include a casino at the property?

No, voco Gold Coast by IHG doesn't have a casino.

Is there an indoor pool at voco Gold Coast by IHG?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 6:00 AM and 9:00 PM.

What will couples enjoy most about a stay at voco Gold Coast by IHG?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and 3 restaurants.

Does voco Gold Coast by IHG have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does voco Gold Coast by IHG have a restaurant with a breakfast menu?

Yes, voco Gold Coast by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does voco Gold Coast by IHG allow pets to stay free of charge?

No, pets aren't allowed at voco Gold Coast by IHG though service animals are welcome.

Are there connecting rooms at voco Gold Coast by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to voco Gold Coast by IHG?

The closest major airport to voco Gold Coast by IHG is Coolangatta Airport (OOL), which is 18.8 mi away (38 minutes by car).

Are there rooms with balconies that I can book at voco Gold Coast by IHG?

Yes, some guestrooms at this hotel offer a furnished patio where guests can enjoy ocean or mountain views.

Does voco Gold Coast by IHG have a wedding venue?

There are wedding services available at voco Gold Coast by IHG if that's in your vacation plans.

Reviews

voco Gold Coast by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 536 out of 1011 reviews
Rating 8 - Good. 282 out of 1011 reviews
Rating 6 - Okay. 110 out of 1011 reviews
Rating 4 - Poor. 50 out of 1011 reviews
Rating 2 - Terrible. 33 out of 1011 reviews

Reviews

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities
Staff are always so friendly and accomodating. Great vibe and energy ✨️
Stayed 2 nights in Jun 2025

2/10 Terrible

Chad

Stayed 2 nights in Jun 2025

8/10 Good

Eliza Amy Reive

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was pretty good, we were upgraded to a premium room as it was my partners 30th birthday. The room was very clean and comfy and had everything we needed. Breakfast was good with many options but did not vary from day to day. Unfortunately despite saying the rooms were sound proof we were between the lifts and a room with two crying babies which kept us awake a few nights. They were also painting the floor we were staying on and one night we returned to the room to find it stunk of paint fumes and the windows did not open to air out the room. Parking was also quite expensive.
Stayed 5 nights in Jun 2025

4/10 Poor

Dion

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location, but the room was terrible. The soundproofing is awful, I had a neighbour come back at 3am and could hear every word of her hour-long phone conversation. I could also hear people in the hall constantly and upstairs. The temperature control didn't work either. The staff are nice, view was lovely, and it was a clean hotel. But the noise really ruined the experience.
Stayed 2 nights in Jun 2025

8/10 Good

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, I stay regularly and really the only complaint would be there is never enough staff at breakfast or at the bar .. the staff that are there are always polite even when rushed off their feet
Stayed 7 nights in May 2025

10/10 Excellent

YANNI

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
location perfect.tram just downstairs.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Mina

Liked: Property conditions & facilities
Disliked: Cleanliness
It was just ok ! They can do better Clean the room/toilets better
Stayed 3 nights in May 2025

8/10 Good

Anatta

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location great service just parking was far....hard with a baby!
Stayed 1 night in May 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Aleisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a good experience! The staff were wonderful, and the location was perfect, walking distance to everything and right in front of the tram stop. Our fridge stopped working, but maintenance replaced it within 10 minutes, which was impressive. Overall, a wonderful place to stay.
Stayed 4 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Tolerable

Great place. Great location. Rude staff member
Stayed 1 night in May 2025

8/10 Good

san

Traveled with partner
Too crowded at breakfast restaurant. No cutlery until asked for it and no much variety of food. Room conditions is good but hard to differentiate hot and cold taps. Chargrilled restaurant service is poor. Food is not hot / warm and needs improvement on taste. Hotel receptionists are polite and welcoming.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very good for money
Stayed 1 night in May 2025

8/10 Good

Vijay Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location close to public transport, but we had a car and they gave us parking for $25 per day. Excellent breakfast
Stayed 3 nights in Apr 2025

6/10 Okay

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed here because it was convenient for our needs that weekend. Having the tram stop right outside the hotel was pleasant surprise which we took full advantage of to get to restaurants & shopping.
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
loved it
Stayed 1 night in May 2025

10/10 Excellent

Yogesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located....near to beach
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good service and easy parking!
Stayed 1 night in May 2025

10/10 Excellent

Chi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My English is not very good,but the receptionist was very patient to help us and explain our questions.
Stayed 4 nights in May 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good so happy
Stayed 1 night in Apr 2025

8/10 Good

Raka

Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay at Voco Gold Coast. One thing I wasn’t aware of beforehand was the AUD 350 security deposit, which would have been helpful to know in advance. That aside, the complimentary breakfast was excellent, the staff were very friendly, and the location—right at the Surfers Paradise Tram Stop—made it incredibly convenient to explore all the sights and sounds of the Gold Coast.
Stayed 7 nights in Apr 2025

10/10 Excellent

Robert

Stayed 5 nights in Apr 2025

10/10 Excellent

JONATHAN ANDRES

Stayed 3 nights in May 2025