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Mercure Gold Coast Resort

4.0 star property
Suburban hotel with 2 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for Mercure Gold Coast Resort

Exterior
Terrace/patio
1 bedroom, in-room safe, desk, soundproofing
Golf view
1 bedroom, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Palm Meadows Golf Course
    ‪3 min walk‬
  • Royal Pines Resort Golf Course
    ‪6 min drive‬
  • Surfers Paradise Beach
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

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Room options

View all photos for Room, 1 King Bed, Golf View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Golf View (Resort)

9.4 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room (Resort)

7.6 out of 10
Good
(35 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room (Resort and Spa)

1 bedroom, in-room safe, desk, soundproofing

Twin Room (Resort and Spa)

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Pool View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room, Pool View (Resort)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View (Resort)

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Resort)

8.0 out of 10
Very good
(27 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort - Spa)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Resort - Spa)

9.6 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Golf View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room, Golf View (Resort)

9.0 out of 10
Wonderful
(8 reviews)
  • 388 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gold Coast

Located in Carrara, Mercure Gold Coast Resort is adjacent to Palm Meadows Golf Course and a short drive from other popular attractions like Surfers Paradise Beach. This 292-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Palm Meadows Golf Course - 3 min walk - 0.2 miles
  • Royal Pines Resort Golf Course - 6 min drive - 3.1 miles
  • The Star Gold Coast - 7 min drive - 4.1 miles
  • Surfers Paradise Beach - 10 min drive - 5.0 miles
  • Cavill Avenue - 10 min drive - 5.2 miles

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Le Vintage Boutique Cafe - ‬6 min drive
  • ‪Roy's by Gemelli - ‬10 min drive
  • ‪The Silo Cafe - ‬3 min drive
  • ‪Randhawa's Indian Cuisine - ‬5 min drive

About this property

Mercure Gold Coast Resort

Suburban hotel with 2 outdoor pools and a full-service spa
Guests of Mercure Gold Coast Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. If you plan to drive, free parking is available. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include a gym, a sauna, and outdoor tennis courts.
Guests can expect free WiFi and 50-inch LCD TVs with digital channels. Bathrooms have hair dryers and free toiletries. Balconies or patios, coffee makers, and safes are also standard. Housekeeping is available on request.
2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 45.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

Are free cancellation options available at Mercure Gold Coast Resort?

Mercure Gold Coast Resort offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Mercure Gold Coast Resort?

This hotel is situated in Carrara, just steps from Palm Meadows Golf Course. You'll also find The Star Gold Coast and Pacific Fair Shopping Centre within a short drive.

Is parking available on site at Mercure Gold Coast Resort?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Mercure Gold Coast Resort?

Future Therapy is the hotel's spa and services include Swedish massages, reflexology, and body wraps.

Does Mercure Gold Coast Resort have a casino on the premises?

No, Mercure Gold Coast Resort doesn't have a casino.

Will I find an indoor pool at Mercure Gold Coast Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Mercure Gold Coast Resort?

There are many amenities for couples at this hotel, including in-room massages as well as 2 outdoor pools and a poolside bar.

Does Mercure Gold Coast Resort have a hot tub?

Yes, this hotel has a spa tub.

Does Mercure Gold Coast Resort have a restaurant that serves breakfast?

Yes, Mercure Gold Coast Resort serves buffet breakfast for a surcharge each morning at The Green Dining.

Does Mercure Gold Coast Resort allow pets to stay for free?

No, pets aren't allowed at Mercure Gold Coast Resort though service animals are welcome.

Does Mercure Gold Coast Resort have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Gold Coast Resort?

The closest major airport to Mercure Gold Coast Resort is Coolangatta Airport (OOL), which is 18.7 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Mercure Gold Coast Resort?

Yes, every guestroom at Mercure Gold Coast Resort comes with a balcony with some featuring garden or golf course views.

Does Mercure Gold Coast Resort have a wedding venue on site?

Take advantage of the wedding venue at Mercure Gold Coast Resort if you plan to say "I do" during your trip.

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Business workshop

Room was musty smelling, no bathmat, no hand towels. Bar closes at 9.30pm and no other place close by to eat or drink, you need a car or uber to go to Broadbeach. Telephone reception nearly non-existent and hotspottting on your phone for internet also poor
Stayed 3 nights in Mar 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like how everything was set out. My friend very happy with the gym. We enjoyed the breakfast very much and the bar meal the first night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I throughly enjoyed my stay. Housekeeping was fantastic at keeping my room neat and tidy. Breakfast was fantastic with excellent and new choices everyday. The grounds were kept clean and were beautiful. Will stay here again.
Stayed 5 nights in Feb 2025

2/10 Terrible

Allison

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is rated as a 4star resort but it is really more of a 1-2 star property that is very old, tired and understaffed. There were no amenities in the room, the shower didn’t work and neither did the fridge. The staff would not bring any soaps or amenities to the room even through they were missing and I had to get them myself from reception. At the restaurant we needed to clear our own table from the previous customers dirty dishes so we could sit down. The staff clearly didn’t care and made no effort to provide support or service. I would stay anywhere but this property in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good the buffet breakfast was wonderful the rooms a little dated
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 4 nights in Jan 2025

10/10 Excellent

Bo Hyun

Liked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Carl

Stayed 1 night in Feb 2025

10/10 Excellent

Calin Constantin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and it proved to be good value for money. Breakfast was a welcome bonus and exceeded experctations.
Stayed 10 nights in Jan 2025

10/10 Excellent

MUHAMMAD OMER QAYYUM, Massey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for families.
Stayed 6 nights in Jan 2025

10/10 Excellent

D

Love it
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa, BARGARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are comfortable and the property is a handy location. The only issues were room 5211 had mould in the bathroom around the shower and the king bed had queen sheets on it which were way too short and pulled out from all sides including bottom. Minor things but detracted from a 5 star. Would definitely stay again.
Stayed 3 nights in Jan 2025

8/10 Good

Daniel, Moorebank

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service. Food outstanding.
Stayed 7 nights in Jan 2025

8/10 Good

Alison

Stayed 7 nights in Dec 2024

10/10 Excellent

Uzma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay with kids and have a plenty of parking available. The property was quite clean and the reception was easily accessible at all times. The staff were amazing with great customer service skills. I highly recommend it.
Stayed 5 nights in Jan 2025

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Eihab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to relax and service
Stayed 8 nights in Jan 2025

10/10 Excellent

Jie

Traveled with family and small children
Liked: Staff & service, amenities
Cleanness needs to be imp. We found a cockroach in our room, which was not a pleasant experience.
Stayed 5 nights in Dec 2024

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Revell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay - the pool area was relaxing, the service from staff was excellent and the breakfast buffet was very enjoyable. The bed was very comfortable.
Stayed 14 nights in Dec 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Winson

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed here for 8 nights and I would have to say, I have nothing to complain about. Each and every staff at the resort made our stay very comfortable, they are polite, helpful and friendly at all times. Provided Amazing service. The room was very clean, property is beautifully maintained. Love the gym and pool facilities. Definitely recommending this hotel to our family and friends. Thank you Mercure Resort Gold Coast for a memorable stay.
Stayed 8 nights in Dec 2024

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