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Crowne Plaza Surfers Paradise by IHG

4.5 star property
Luxury hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
Junior Suite, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Gold Coast Convention and Exhibition Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪2 min drive‬
  • Place, Cavill Avenue
    ‪4 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Ocean View

9.8 out of 10
Exceptional
(8 reviews)
  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(27 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 356 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 925 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 1281 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (High Floor)

9.2 out of 10
Wonderful
(20 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(31 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • 498 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(23 reviews)
  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Low Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(14 reviews)
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 569 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Gold Coast

Located in Surfers Paradise, Crowne Plaza Surfers Paradise by IHG is within a mile (2 km) of popular sights such as Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. This 269-room, 4.5-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Surfers Paradise Beach - 17 min walk - 0.9 miles
  • Gold Coast Convention and Exhibition Centre - 17 min walk - 0.9 miles
  • The Star Gold Coast - 2 min drive - 1.0 mile
  • Pacific Fair Shopping Centre - 2 min drive - 1.2 miles
  • Cavill Avenue - 4 min drive - 1.9 miles

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Freghete - ‬14 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk
  • ‪Tokyo Sushi - ‬19 min walk
  • ‪Relish Restaurant & Bar - ‬3 min walk
  • ‪Shooeys - ‬1 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel with 3 restaurants and bars
Guests of Crowne Plaza Surfers Paradise by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and access to locker space. Other amenities at this luxury hotel include a hot tub, an outdoor tennis court, and a computer station.
Guests can expect free WiFi and 55-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Furnished balconies, refrigerators, and espresso makers are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Surfers Paradise by IHG?

Crowne Plaza Surfers Paradise by IHG offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on Nov 24, 2025 start from $105.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crowne Plaza Surfers Paradise by IHG?

This hotel is situated in Surfers Paradise within a 10-minute walk of Broadbeach Beach and Broadbeach Bowls Club. You'll also find The Star Gold Coast and Cavill Avenue within a short drive.

Is there parking available at Crowne Plaza Surfers Paradise by IHG?

Yes, parking is offered for AUD 25 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Crowne Plaza Surfers Paradise by IHG feature a casino?

No, Crowne Plaza Surfers Paradise by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Surfers Paradise by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Surfers Paradise by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 3 restaurants.

Are there hot tubs at Crowne Plaza Surfers Paradise by IHG?

Yes, this hotel has a spa tub.

Does Crowne Plaza Surfers Paradise by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Surfers Paradise by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Surfers Paradise by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Surfers Paradise by IHG though service animals are welcome.

Does Crowne Plaza Surfers Paradise by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Surfers Paradise by IHG?

The closest major airport to Crowne Plaza Surfers Paradise by IHG is Coolangatta Airport (OOL), which is 18.7 mi away (39 minutes by car).

Can I book a room with a balcony at Crowne Plaza Surfers Paradise by IHG?

Yes, every guestroom at Crowne Plaza Surfers Paradise by IHG comes with a furnished balcony with some featuring ocean or garden views.

Does Crowne Plaza Surfers Paradise by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Surfers Paradise by IHG if you plan to say "I do" during your trip.

Reviews

Crowne Plaza Surfers Paradise by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 613 out of 1043 reviews
Rating 8 - Good. 249 out of 1043 reviews
Rating 6 - Okay. 99 out of 1043 reviews
Rating 4 - Poor. 40 out of 1043 reviews
Rating 2 - Terrible. 42 out of 1043 reviews

Reviews

8/10 Good

Arana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Staff were attentive and friendly. Ocean view was very pleasant. Comfortable bed and
Stayed 1 night in Oct 2025

10/10 Excellent

Arana Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room with amazing ocean views. Comfortable bed and great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Arana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Liam

Stayed 1 night in Aug 2025

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities
Very spacious rooms and decent quality. The only issue was the bed linen was not good, it was as hard as paper. Probably time to update.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Crowne Plaza and have stayed several times just this year. No fuss, reception staff so very very polite, helpful and courteous. We only ever stay at Crowne Plaza. Keep up the excellent service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very clean facilities
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Traveled with partner
Liked: Cleanliness
Very Disappointing stay in the room except for the view that we paid an extra $81 p/p per night for . Our 3 night stay in our room consisted of no tv working ( except SBS only) due to an internet problem that the tv needs to work and couldn’t resolve throughout our entire stay so we ended up using our own data at our cost. The aircon did not work on heating so for 2 nights we turned it off and got an oil heater the last night after having to ask twice for it to be looked at ( on separate nights). The shower was good but a lot of water leaking on the floor . The poor staff at the front desk dealt with so many complaints this weekend from a booked hotel but did not appear to hear or see any managers get involved . On checking out no apologies for the inconvenience of what was supposed to be a relaxing weekend away with no kids !! A refund to cover our data costs and lack of heating would have been great !! Given this experience we will not be returning to this hotel
Stayed 3 nights in Jul 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i was very pleased. My only criticism would be there were many selections on the menu not available, I had tried to order a burger, not available, then marinara pizza, again not available, as it’s a small menu I found the available options very limited
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good and clea, staff friendly and helpful. No TV's were working in any rooms and no wifi due to some technical problems was not good enough for the price paid.
Stayed 1 night in Aug 2025

6/10 Okay

Sourabh

Traveled with family
Disliked: Cleanliness
The front desk was very professional and friendly but housekeeping not good enough they did not vacuuming my room and not even cleaning the mirror properly the milk that I use in the glass still stuck inside and room dining I order my food he just bring the dessert without the cream and when I call him he said it doesn’t come with cream and I told him what my order is and he said ok I will bring it the swimming pool is dirty no one cleaning the dirt and leaf was in the swimming pool and spa I wonder no one hardly use the swimming pool because it was very dirty
Stayed 3 nights in Jul 2025

10/10 Excellent

Kellie, UpperCoomera

Stayed 1 night in Jul 2025

10/10 Excellent

Jimmy

Traveled with partner
Excellent and very helpful staff, located accross the road from tram stop which we used every day, 1 stop to Broadbeach, 2 stops to Pacific Fair, we even took a trip to Brisbane on tram then train, very convenient. Our room was large and modern
Stayed 6 nights in Jul 2025

8/10 Good

Tharuka

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was good. Walkable and Convenient
Stayed 5 nights in Jul 2025

8/10 Good

Socorro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and easy to get around and right in front of the Tram station. Parking onsite too so was convenient. We just didn't like that there was no cutlery to eat our food and a microwave but overall it was a nice place to stay at.
Stayed 1 night in Jul 2025

4/10 Poor

Vicky

Stayed 1 night in Jul 2025

4/10 Poor

Rebekah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good Location and a Great sports bar

A good hotel with many positive points, friendly staff, excellent breakfast, great views, a great sports bar, nice location and a lovely pool. Rooms are a bit tired, carpets threadbare and nails sticking into your feet! But everywhere else is very good quality. It is very handy located nr the beach and next to a tram stop
Views from the balcony
Sports bar has really good food
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jul 2025

10/10 Excellent

Wayne, Ascot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, everything was perfect..
Stayed 1 night in Jul 2025

6/10 Okay

Max

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Communal areas were dirty - dropped popcorn and other dirt was not cleaned for the entire 2 night stay on our floor. Room wasn’t cleaned and the excuse was that we apparently left a do not disturb sign out (which clearly wasn’t the case since it was hanging in the inside of the door).
Stayed 2 nights in Jul 2025

4/10 Poor

Kevin

Stayed 1 night in Jul 2025

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