6/10 Okay
Mark
Sep 27, 2025
Disappointingly the TV and internet did not work inDeluxe Suite we booked. We were offered a down graded the room next door which had not been renovated and accepted it. Unfortunately the internet did not work again and we could not turn off the heated towel rail that was too hot to touch. Asked twice to have it either turned down or off but this was not followed up. Also found the room to be very noisy with traffic, patrons leaving the bar and could hear tge guests on the adjoing room. Although we received an appolgy for our room not having the facilities we booked, we were not offered any form of compensation. So we paid premium price for a lower class room. The staff were all wonderful and pleasant. Had breakfast on one morning of our 2 day stay and thought it was over priced as I got only 1 rasher of bacon. We decided not to purhase breakfast on our 2nd/last morning. Had both night meals at Kirkhouse Inn and found them reasonably priced. Unfortunately the accommodation was not value for money.
Mark
Stayed 2 nights in Sep 2025




























