Novotel Gent Centrum

3.5 star property
Hotel in Ghent with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Novotel Gent Centrum

Relax by the serene pool surrounded by lush greenery and lounge chairs.
Welcome to Novotel, where a modern entrance sets the tone for a warm and inviting stay.
Welcome to Novotel, where guests can check in and enjoy a comfortable seating area with chairs and a table.
Enjoy a casual dining experience in our restaurant with a long table for two, a chalkboard menu, and a selection of wine and spirits on display.
Outdoor seating area with tables, chairs, and lush greenery surrounds a brick building with blue-framed windows.

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Room service

Explore the area

Map
Hoogpoort 52, Ghent, 9000
  • Ghent Town Hall
    ‪1 min walk‬
  • Saint Bavo Cathedral
    ‪3 min walk‬
  • Gravensteen Castle
    ‪5 min walk‬

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Room options

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

7.4 out of 10
Good
(8 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Queen Bed (up to 2 adults)

8.4 out of 10
Very good
(27 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Ghent

Located in Ghent City Centre, Novotel Gent Centrum is next to Ghent Town Hall and Ghent Cloth Hall. This 3.5-star hotel has 117 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Ghent Town Hall - 1 min walk - 0.1 miles
  • Korenmarkt Square - 3 min walk - 0.2 miles
  • Saint Bavo Cathedral - 3 min walk - 0.2 miles
  • Ghent Christmas Market - 3 min walk - 0.2 miles
  • Gravensteen Castle - 5 min walk - 0.3 miles

Getting around

  • Ghent-Dampoort Station - 19 min walk
  • Brussels Airport (BRU) - 65 min drive

Restaurants

  • ‪Publika - ‬2 min walk
  • ‪Amadeus 2 - ‬2 min walk
  • ‪Café Den Turk - ‬3 min walk
  • ‪Poule & Poulette - ‬4 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk

About this property

Novotel Gent Centrum

Hotel in Ghent with a fitness center and a sauna
Novotel Gent Centrum offers a gym, a sauna, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Other standard amenities include sitting areas, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,808 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Fee for wired internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 30 per night (656 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Is free cancellation available at Novotel Gent Centrum?

Novotel Gent Centrum provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Novotel Gent Centrum?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Novotel Gent Centrum on Aug 18, 2025 start from $135.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Novotel Gent Centrum?

This hotel is situated in Ghent City Centre, just steps from Belfry of Ghent and Ghent Christmas Market, and within a short walk of St. Nicholas' Church. You'll also find Korenmarkt Square and Gravensteen Castle less than a mile away.

Is there parking available at Novotel Gent Centrum?

Yes, there is accessible parking and electric car charging available.

Does Novotel Gent Centrum feature a casino on the premises?

No, Novotel Gent Centrum doesn't have a casino.

Is there an indoor pool at Novotel Gent Centrum?

No, there is no indoor pool at this hotel.

Is Novotel Gent Centrum good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a bar and a restaurant.

Does Novotel Gent Centrum have a hot tub?

No, but this hotel does have a steam room.

Does Novotel Gent Centrum have a restaurant with a breakfast menu?

Yes, Novotel Gent Centrum serves buffet breakfast each morning for a surcharge from its restaurant.

Does Novotel Gent Centrum allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Novotel Gent Centrum for a fee of EUR 20 per pet, per night.

Are there connecting rooms at Novotel Gent Centrum?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Novotel Gent Centrum?

No, there aren't any guestrooms with balconies at Novotel Gent Centrum.

Novotel Gent Centrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 1003 reviews
Rating 8 - Good. 457 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Qahtan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay, we will be back.
Stayed 4 nights in Mar 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was nice and spacious. Staff was helpful and friendly. Only downfall was the weird smell in the lobby area.
Stayed 1 night in Feb 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service

Good location but room was a little tired

Nice hotel in a great location, very central and convenient for where we need to be. Room was a little worn and needed some updating.
Stayed 3 nights in Feb 2025

8/10 Good

Shelina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, very friendly and helpfulreceptionists!

The staff went above and beyond to fullfil all my needs. The temperature in the room was rather cold (very cold weather outside) and I couldn't figure out how the air con works. The receptionist listened to me carefully and then then sent someone to only adjust the temperature in the room but left an additional heating unit in my room should if I need it. the only reason I gave 4 starts for comfort was the noise from outside. The location is central and I had a wonderful view from my room. It was just a bit loud. Maybe should have brought earplugs. Apart from that, both receptionists I had the pleasure of talking to were extremely welcoming, nice and polite. Really appreciate it, thank you! :)
Lovely view from my room!
Stayed 2 nights in Jan 2025

8/10 Good

C

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, difficult parking, wonderful hotel and wonderful staff
Stayed 2 nights in Dec 2024

6/10 Okay

Steven

Business traveler

Good hotel in a nice location

Hotel located well and generally the staff were very friendly. My only real gripe was the bar staff missing when you wanted a drink in the evening. This happen a couple of times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Martine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ideally situated to explore Gent. Rooms were large and spacious and the hotel accommodated our request for quiet rooms. The staff were very helpful and I’d recommend to anyone wanting a hotel in the centre of the city.
Stayed 2 nights in Dec 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay
Stayed 3 nights in Nov 2024

8/10 Good

Caroline

Stayed 1 night in Oct 2024

10/10 Excellent

Ailene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near trams and bus stops. Walkable to many tourist attraction and restaurants. Best with family too.
Stayed 5 nights in Oct 2024

8/10 Good

San Yin Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Cecile

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Nice room. Good breakfast choices. Nice bar too.
Stayed 4 nights in Oct 2024

6/10 Okay

Anthony, San Francisco

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The soundproofing is very bad, since the keys are physical and the doors slam shut automatically, the place is very loud. It’s not for light sleepers. And wifi signal is very poor and keeps shutting off. I don’t recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus was our favorite place to stay out of the 6 total hotels on our trip. Excellent service and Ghent is an amazing area. 10/10
Stayed 2 nights in Sep 2024

4/10 Poor

Alecia

Stayed 1 night in Sep 2024

6/10 Okay

Claire

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darrell

Liked: Cleanliness, staff & service, room comfort

A nice stay, but a few items to address.

This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time. The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.
Stayed 3 nights in Aug 2024

10/10 Excellent

marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, in center of Gent. As expected.
Stayed 2 nights in Aug 2024