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U Hotel Penang

3.0 star property
Hotel with free parking, near Queensbay Mall

Choose dates to view prices

Photo gallery for U Hotel Penang

Reception
Reception
Flat-screen TV
Exterior
Deluxe King (Saturn) | In-room safe, desk, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
676, Jalan Sungai Dua, George Town, Penang, 11700
  • Place, University of Science-Malaysia
    ‪2 min walk‬
  • Place, RECSAM and Institute Pendidikan Guru
    ‪3 min drive‬
  • Place, Queensbay Mall
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪10 min drive‬

Room options

View all photos for Regular Queen (Venus)

In-room safe, desk, bed sheets

Regular Queen (Venus)

7.4 out of 10
Good
(3 reviews)
  • 156 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King (Saturn)

In-room safe, desk, bed sheets

Deluxe King (Saturn)

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Regular Twin (Luna)

Regular Twin (Luna) | In-room safe, desk, bed sheets

Regular Twin (Luna)

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Total with taxes and fees
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About the neighborhood

George Town

Located in Gelugor within a 5-minute walk of University of Science-Malaysia, U Hotel Penang is within 2 miles (3 km) of RECSAM and Institute Pendidikan Guru. This 128-room, 3-star hotel welcomes guests with conveniences like free self parking, a business center, and express check-in.

What's nearby

  • University of Science-Malaysia - 2 min walk - 0.1 miles
  • Penang Youth and Sports Complex - 3 min drive - 1.2 miles
  • RECSAM and Institute Pendidikan Guru - 3 min drive - 1.9 miles
  • Queensbay Mall - 3 min drive - 1.9 miles
  • Penang Bridge West End - 3 min drive - 1.7 miles

Getting around

  • Penang Sentral - 22 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Kim Hin Cafe - ‬1 min walk
  • ‪The Coffee Bean & The Leaf - ‬1 min walk
  • ‪Tong Shui Xiao Po 糖水小铺 - ‬2 min walk
  • ‪Ekonomi Tomyam - ‬1 min walk
  • ‪Leomag Waffle - ‬2 min walk

About this property

U Hotel Penang

Hotel with free parking, near Queensbay Mall
Guests of U Hotel Penang enjoy features like a business center, a meeting room, and express check-in. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include laundry facilities and a reception hall.
For entertainment, guests can enjoy flat-screen TVs. Other standard amenities include coffee makers, hair dryers, and safes. Housekeeping is not available.

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Property amenities

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

What's there to do within easy reach of U Hotel Penang?

This hotel is situated in Gelugor, close to Queensbay Mall, Penang Hill, and KOMTAR. You'll also find Penang International Sports Arena and Penang Youth and Sports Complex within a short drive.

Will I be able to park at U Hotel Penang?

Yes, self parking is offered for free at the hotel.

Does U Hotel Penang feature a casino?

No, U Hotel Penang doesn't have a casino.

Is there an indoor pool at U Hotel Penang?

No, there is no indoor pool at this hotel.

Does U Hotel Penang have a hot tub?

No, this hotel doesn't have a spa tub.

Does U Hotel Penang feature a restaurant that includes a breakfast menu?

No, U Hotel Penang doesn't have a restaurant that serves breakfast.

Does U Hotel Penang allow pets to stay free of charge?

No, pets and service animals aren't allowed at U Hotel Penang.

Does U Hotel Penang have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from U Hotel Penang?

The closest major airport to U Hotel Penang is Penang Intl. Airport (PEN), which is 6.3 mi away (16 minutes by car).

Are there rooms with balconies at U Hotel Penang?

No, there aren't any guestrooms with balconies at U Hotel Penang.

U Hotel Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 97 out of 305 reviews
Rating 8 - Good. 157 out of 305 reviews
Rating 6 - Okay. 39 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 7 out of 305 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ram Mahalingam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are neat and clean. Staff services are good. But basic amenities such as tooth paste & brushes are not providing. Overall pleasant experience and nice stay.
Stayed 1 night in Sep 2025

6/10 Okay

Dhana

Traveled with partner
Disliked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with my stay.
Stayed 4 nights in Apr 2025

6/10 Okay

CHIARA LUCY ASIR

Liked: Staff & service, amenities, property conditions & facilities
Place was great and bed was comfortable. I had a good sleep. A lot of eateries and convenience stores nearby. Seamless check in and deposit was RM100. Staff very friendly and approachable. The only thing is that inside the room I feel the area where the iron board is and the cups and utensils was dusty. I feel the hotel can improve on this. Otherwise good stay. Will definitely stay again.
Stayed 1 night in May 2025

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware horrible smelly dump! Hobos sleeping out froht as we walked in through the cigarette smoke around front door. Dark scratched up painted walls in room. No shower to toilet divider leavng toilet seat slippery wet at all times. No wash cloths. Very few outlets. Very dark room, smelly and dirty floor. Definitely not family friendly and should be a one star or less rating.
Stayed 1 night in May 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is satisfactory
Stayed 4 nights in Apr 2025

10/10 Excellent

Ahmad siddiki

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Ooi, Gelugor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again when come to Penang.
Stayed 1 night in Feb 2025

10/10 Excellent

Ooi, Gelugor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby many restaurants surrounding.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area. Diy laundry, restaurants and Lotus nearby. Room very well planned for business traveller.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ahmad, Kota Bharu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ooi, Gelugor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Aug 2024

8/10 Good

Lai Chuan, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and beside Lotus shopping. Staff are friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Faruq

Stayed 1 night in May 2024

4/10 Poor

Ong Kian

Stayed 1 night in Feb 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Room a bit small though. Should provide room slippers.
Stayed 2 nights in Feb 2024

8/10 Good

Siah

Stayed 3 nights in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Stayed 1 night in Jan 2024

10/10 Excellent

Ong Kian

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Kim Lin

Traveled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Wee Kuok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ong Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect It's clean
Stayed 13 nights in Sep 2023

2/10 Terrible

Kai Wah, Hong Kong

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

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