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Shangri-La Golden Sands, Penang

4.0 star property
Beachfront resort with 2 outdoor pools and a golf course

Choose dates to view prices

Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
On the beach, white sand, beach massages, beach volleyball
Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

View in a map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Ferringgi Beach
    ‪3 min walk‬
  • Place, ESCAPE Adventureplay
    ‪10 min drive‬
  • Place, Penang Hill
    ‪29 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪37 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

8.6 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.0 out of 10
Good
(10 reviews)
  • 387 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

Executive Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Sea View

7.6 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 387 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

  • 771 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

George Town

Located in Batu Ferringhi within a 5-minute walk of Ferringgi Beach, Shangri-La Golden Sands, Penang is within a few miles (5 km) of other popular sights like Tropical Spice Garden. This 387-room, 4-star resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a free water park.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 3 min walk - 0.2 miles
  • Batu Feringghi Night Market - 9 min walk - 0.5 miles
  • Entopia by Penang Butterfly Farm - 9 min drive - 4.5 miles
  • ESCAPE Adventureplay - 10 min drive - 4.8 miles
  • Penang Hill - 29 min drive - 11.1 miles

Getting around

  • Penang Sentral - 55 min drive
  • Penang Intl. Airport (PEN) - 52 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Sigi's Bar & Grill on The Beach - ‬8 min walk
  • ‪Garden Cafe - ‬1 min walk
  • ‪Juan Tomyam & Seafood - ‬2 min walk
  • ‪Restaurant Power-Up - ‬2 min walk

About this property

Shangri-La Golden Sands, Penang

Beachfront resort with 2 outdoor pools and a golf course
Shangri-La Golden Sands, Penang features a golf course, 2 outdoor pools, and a free water park. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a gym, and outdoor tennis courts.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include minibars, coffee makers, and safes.
Guests can play rounds at the 9-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

Children under 4 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 82 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 150 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 82 per person
  • Rollaway bed fee: MYR 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Is free cancellation available at Shangri-La Golden Sands, Penang?

Shangri-La Golden Sands, Penang offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on Nov 30, 2025 start from $97.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Shangri-La Golden Sands, Penang?

This resort is situated in Batu Ferringhi, just steps from Ferringgi Beach and Eden Parade Shopping Centre, and within a short walk of Batu Feringghi Night Market. You'll also find Batu Ferringhi Beach and Teluk Bahang Beach within a short drive.

Will I be able to park at Shangri-La Golden Sands, Penang?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Golden Sands, Penang?

Spa services at the resort include beach massages.

Does Shangri-La Golden Sands, Penang feature a casino on the premises?

No, Shangri-La Golden Sands, Penang doesn't have a casino.

Is there an indoor pool at Shangri-La Golden Sands, Penang?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Shangri-La Golden Sands, Penang good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and a restaurant.

Does Shangri-La Golden Sands, Penang have a hot tub?

No, there isn't a spa tub at this resort.

Does Shangri-La Golden Sands, Penang have a restaurant with a breakfast menu?

Yes, Shangri-La Golden Sands, Penang serves continental breakfast each morning for a surcharge from its restaurant.

Does Shangri-La Golden Sands, Penang allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Golden Sands, Penang.

Does Shangri-La Golden Sands, Penang have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Shangri-La Golden Sands, Penang?

The closest major airport to Shangri-La Golden Sands, Penang is Penang Intl. Airport (PEN), which is 19.2 mi away (52 minutes by car).

Are there rooms with balconies that I can book at Shangri-La Golden Sands, Penang?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy sea or hill views.

Does Shangri-La Golden Sands, Penang offer wedding services?

There are wedding services available at Shangri-La Golden Sands, Penang if that's in your vacation plans.

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 410 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

XIAOHANG

Stayed 1 night in Aug 2025

8/10 Good

Kin Man

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park and mins to the beach. Nice beach access. Staff are very nice but facilities seems a bit dated. Breakfast buffet was ok. So far a decent beach front hotel resort. Only complain is that the breakfast buffet area are not air conditioned and feel very unpleasant dinning in sweating heat. Wish the resort can air conditioned that area too in the future. Otherwise has been a pleasant stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing stay

Rooms were comfortable and clean. Breakfast was disappointing and place to eat was dirty. There was little to no service from staff and no cutlery on tables. When we complained through the QR code on the tables we heard nothing back.
Stayed 2 nights in Jul 2025

8/10 Good

Angela LaVette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Property is very clean and nice.
Stayed 2 nights in Jul 2025

6/10 Okay

Kalash

Stayed 3 nights in Jul 2025

8/10 Good

Gervais

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent variety of Breakfast options and everyday they would switch out some food items.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples vacation

We stayed at the golden sands by shangri-la in penang 5th to 8th of july. We had a beach /pool facing room which i would strongly recommend. Rooms are spacious and clean, buffet breakfast had a wide variety of food, plenty of pool activities and areas of entertainment for kids,I would highly recommend this hotel to any type of visitor
Stayed 3 nights in Jul 2025

8/10 Good

Sheridan

Stayed 2 nights in Jun 2025

8/10 Good

Hilvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been ok
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Family Stay 2 rooms seaview facing

It is a very dated hotel with some facilities needs refurbishing. Bathroom bathtub is not sparkly clean. There are traces of patches of white filler used to mend the cracked tub. The management should have done better job in mending the tub. Booked seaview kind room but wasnt abke to use the tub. Kids slide area wasnt well maintained. Steps leading up to the slides has algae. Breakfast serving was so so although selection is huge.
Stayed 1 night in Jun 2025

10/10 Excellent

yunizar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time . It's very kids friendly and convenient for elderly people in terms of the amenities.walking distance to feringgi nite market.hawker stalls are nearby.the most, kids love the swimming pools and enjoyed the beach. breakfast buffet was awesome.
Stayed 1 night in May 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glad it's being restored

It has restored its former glory.It had gone down badly but am so so happy now we can come back again and enjoy its peaceful and relaxing atmosphere.
Stayed 7 nights in May 2025

10/10 Excellent

Debra Ann

Liked: Cleanliness, amenities, property conditions & facilities
We loved the view from the balcony. Everything about this hotel is designed for your comfort. We very quickly made the most of all the amenities because it is very easy to use.
Stayed 6 nights in May 2025

10/10 Excellent

Yoshitomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Neil

Stayed 7 nights in Apr 2025

4/10 Poor

Ching Wei

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most outdated Shangri la resort in the region. The room badly need a refurbishment. Service is lacking in sincerity compared to Singapore and Cebu. Used cups in front of room during check in. Requested for baby amenities but did not arrive. VIP benefits on dining are very restricted. Recommend to look somewhere else.
Stayed 4 nights in Apr 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Acceptable hotel, but poor performance at check in

Good: Waterslides were great for little kids. Hotel was clean and orderly. The staff was friendly. Walking distance to some local food stalls. The included breakfast was good. They made airport pickup and dropoff easy with their contractor, even for my family of 7 that was traveling. Be sure to request a van with shoulder seat belts if you care. 1 had them, 1 only had lap belts. Bad: Be sure you get what you want and request at check in. I clarified what kind of room that I needed a month before arrival. It was not complicated. King room ocean view, murphy bed, baby cot. I had to go back to the front desk 4 times before the Manager was able to help me get what was already agreed upon. My other 2 rooms were acceptable because they did not have special requests. The food for order by the pool was not very good and expensive. I guess this is expected of a resort. The food across the street was much better and significantly cheaper. The kid's club required payment and an adult to sit there. Personally, I have never seen this before at a name brand resort. It is usually included in the cost and an adult does not have to sit there. It kind of defeats the purpose of a kid's club.
Stayed 2 nights in Apr 2025

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and well kept. Beach is washed out, but pool was nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

8/10 Good

zulkifli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star employee.

hope to provide tap for wuduk. for edely to pray. tq for the praying matt. the no 1 premier hotel to provide muslim friendly. shangri la have the best housekeeping manager.
Stayed 1 night in Apr 2025

2/10 Terrible

Liam

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointing experience—not up to Shangri-La standards. We had to change rooms twice, resulting in packing and unpacking three times. Each room had severe issues: significant ant infestations in the bathrooms, peeling bathtubs, mouldy grout, and an overwhelming chemical smell after maintenance sprayed rooms with guests still inside. Staff were unhelpful, defensive, and offered no genuine solutions or apologies. Definitely not worth the price or the reputation of the Shangri-La brand.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aimran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service top notch as always and great breakfast options!
Stayed 3 nights in Mar 2025

8/10 Good

Kar Mun

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

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