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Shangri-La Golden Sands, Penang

4.0 star property
Ocean-view resort with a poolside bar, near Ferringgi Beach
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Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Exterior
Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Lobby
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • LaundryLaundryLaundry

Explore the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Popular LocationFerringgi Beach3 min walk
  • Popular LocationBatu Feringghi Night Market7 min walk
  • Popular LocationTeluk Bahang Beach9 min drive
  • AirportPenang (PEN-Penang Intl.)51 min drive

Room options

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

8.3/10 Very Good
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.7/10 Good
  • 387 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

Executive Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Sea View

8/10 Very Good
  • 323 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8/10 Very Good
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

9/10 Wonderful
  • 387 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

  • 771 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, (1001)
The price is $177
per night
$212 total
includes taxes & fees
Jun 29 - Jun 30
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About the neighborhood

George Town

Ferringgi Beach is within a 5-minute walk of Shangri-La Golden Sands, Penang while other popular sites like Tropical Spice Garden are within a few miles (5 km). This 387-room resort welcomes business and leisure travelers with 2 outdoor pools, a golf course, and a free water park.
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 3 min walk
  • Batu Feringghi Night Market - 7 min walk
  • Miami Beach - 5 min drive
  • Batu Ferringhi Beach - 7 min drive
  • Teluk Bahang Beach - 9 min drive

Getting around

  • Penang Sentral - 55 min drive
  • The preferred airport is Penang Intl. Airport (PEN): 52-min drive, 19.2 mi/30.8 km.

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Long Beach - ‬3 min walk
  • ‪Nasi Campur Umi - ‬3 min walk
  • ‪Power-up restaurant - ‬2 min walk
  • ‪Sigi's Bar & Grill On The Beach - ‬4 min walk

About this property

Shangri-La Golden Sands, Penang

Ocean-view resort with a poolside bar, near Ferringgi Beach
Shangri-La Golden Sands, Penang features a golf course, 2 outdoor pools, and a free water park. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a gym, and outdoor tennis courts.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include minibars, coffee makers, and safes.
Guests can play rounds at the 9-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

Children under 4 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 79 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9 holes of golf
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 150 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 79 per person
  • Rollaway bed fee: MYR 150 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Is free cancellation available at Shangri-La Golden Sands, Penang?

Shangri-La Golden Sands, Penang offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on Jun 27, 2024 start from $78.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Shangri-La Golden Sands, Penang?

Guests positively rate the resort's location in George Town, just steps from Ferringgi Beach and Eden Parade Shopping Centre, and within a short walk of Batu Feringghi Night Market. You'll also find Teluk Bahang Beach and Miami Beach within a short drive.

Is parking available on site at Shangri-La Golden Sands, Penang?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Golden Sands, Penang?

Spa services at the resort include beach massages.

Does Shangri-La Golden Sands, Penang feature a casino on the premises?

No, Shangri-La Golden Sands, Penang doesn't have a casino.

Is there an indoor pool at Shangri-La Golden Sands, Penang?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Shangri-La Golden Sands, Penang a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and a restaurant.

Does Shangri-La Golden Sands, Penang have a hot tub?

No, there isn't a spa tub at this resort.

Does Shangri-La Golden Sands, Penang have a restaurant with a breakfast menu?

Yes, Shangri-La Golden Sands, Penang serves continental breakfast each morning for a surcharge from its restaurant.

Does Shangri-La Golden Sands, Penang allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Golden Sands, Penang.

Does Shangri-La Golden Sands, Penang have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Shangri-La Golden Sands, Penang?

The closest major airport to Shangri-La Golden Sands, Penang is Penang Intl. Airport (PEN), which is 19.2 mi away (52 minutes by car).

Are there rooms with balconies at Shangri-La Golden Sands, Penang?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy sea or hill views.

Does Shangri-La Golden Sands, Penang offer wedding services?

There are wedding services available at Shangri-La Golden Sands, Penang if that's in your vacation plans.

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 410 out of 1000 reviews" "
Rating 8 - Good. 351 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Navaid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an exceptional stay at the Golden Sands Resort in Penang. This resort is a paradise for water enthusiasts, offering an extensive array of swimming facilities and watersports activities, which you can even negotiate to fit your budget. The dining options available within a short 5 to 10-minute walk are incredibly diverse, catering to a wide range of palates with Indian, Malay, Thai, and Arab/Turkish cuisines. The housekeeping staff deserves special mention for their impeccable service, ensuring our room was always clean and inviting. The breakfast buffet was a daily highlight, offering a varied selection from continental dishes to local specialties, providing a taste of Penang's rich culinary heritage. I wholeheartedly recommend the Golden Sands Resort to anyone looking to immerse themselves in the beauty and culture of Penang. Attractions such as the Entopia Butterfly Park and Escape Theme Park are conveniently close, enhancing our experience. Moreover, the availability of Grab (the local equivalent of Uber) made exploring Penang, including the historical Georgetown, both easy and enjoyable. This stay has left a lasting impression on us, making it a holiday we will always cherish. Although I do not have any children at the moment, it is a very child-friendly resort. I will certainly bring my children here in the future when I have some.
Stayed 8 nights in Feb 2024

6/10 Okay

May, Bangsar South City

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property wear out seriously, food so so, food selection less, parking limited and far but buggy service available (need to wait for turn 10-15min on peak), room partitions was bad as can hear next room noise. Chairs on beach wont re arrange daily. Beach was public with half man made sand.
Stayed 2 nights in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Worth paying the upgrade for an ocean view room. It's a lovely hotel with a great atmosphere and beautiful gardens leading directly to the beach.
Stayed 7 nights in Feb 2024

10/10 Excellent

rebecca

Stayed 5 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Kee Jye

Stayed 2 nights in Jan 2024

8/10 Good

Muhamed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The soundproofing in the room is in need of improvement. We were situated in a lower floor just above an area heavy with staff movements and the noise from there was quite inconvenient. The sound of luggages and trolleys were also very audible. Other than that, it's a very family friendly resort which kept our two year old very occupied.
Stayed 3 nights in Jan 2024

8/10 Good

AARTI

Traveled with family
Liked: Staff & service, amenities
The beach is beautiful..The pool is lovely…The staff are excellent….however the rooms & bathrooms were old and outdated. Also the sofa in the room was not vacuumed properly..when we lifted the cushions you could see the dirt and dust. We were also disappointed that the breakfast was cleared by 10.30am whereas it said that it was on till 11am. On the 1st when they couldn’t cope at the garden cafe and asked us to go to Ziggys for breakfast, it was a huge disappointment regarding the variety & quantity of food over there.
Stayed 4 nights in Dec 2023

8/10 Good

Shakil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great experience staying at Golden Sands. Friendly and accomodating staff, convenient location for local shops, eateries, massages, atm and night markets. Bathrooms and rooms were clean and beds were comfortable. The hotel itself is on the older side and could do with a slight update, maybe even just a coat of paint. Would definitely recommend staying here. Huge variety at the breakfast buffet with numerous options catering to all dietary requirements. No need to leave the facility as everything was there. Pool facilities were amazing with multiple pools for different age groups with slides as well. Property backs on to the beach with amazing watersport options eg. Jetskiing, parasailing, donut boat riding, banana boat riding. Had an amazing family holiday, nice and relaxing as well as action packed.
Stayed 3 nights in Jan 2024