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SO Hotel

2.0 star property

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Photo gallery for SO Hotel

Front of property
Elevator
Reception
Reception hall
Standard Triple Room | In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
No. 90 Siam Road, Georgetown P. Pinang, Georgetown, George Town, Penang, 10400
  • Place, KOMTAR
    ‪12 min walk‬
  • Place, 1st Avenue Mall
    ‪15 min walk‬
  • Place, Gurney Drive
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

George Town

Located in Downtown George Town, SO Hotel is a leisurely stroll from sights such as KOMTAR and Loh guan Lye Specialist Centre. This 25-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and limo/town car service.

What's nearby

  • KOMTAR - 12 min walk - 0.7 miles
  • 1st Avenue Mall - 15 min walk - 0.9 miles
  • Chit Tiau Lor Ban San - 19 min walk - 1.0 mile
  • Georgetown UNESCO Historic Site - 3 min drive - 1.2 miles
  • Gurney Drive - 3 min drive - 1.0 mile

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Siam Road Charcoal Char Koay Teow - ‬1 min walk
  • ‪Hanami Ya 花見の屋 - ‬3 min walk
  • ‪Kin Too Coffee Shop 京都 - ‬4 min walk
  • ‪Unknown - ‬2 min walk
  • ‪Fu Xiang Cafe 賦祥茶室 (Pahang Road Koay Teow Th’ng) - ‬2 min walk

About this property

SO Hotel

Guests of SO Hotel enjoy free WiFi in public areas, a computer station, and express check-in. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and bidets, and beds are dressed in pillow menus. Other amenities include safes, phones, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Lobby sitting area
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited onsite self parking

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Built in 2010
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 35 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MYR 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel SO
SO Hotel
SO Hotel Penang
SO Penang
SO Hotel Penang/George Town
SO Hotel George Town
SO Hotel Hotel
SO Hotel George Town
SO Hotel Hotel George Town

Frequently asked questions

Are free cancellation options available at SO Hotel?

SO Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at SO Hotel?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at SO Hotel on Jun 28, 2026 start from $23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of SO Hotel?

This hotel is situated in Downtown George Town within a short 14-minute walk of KOMTAR and also 17 minutes on foot from 1st Avenue Mall. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Is parking available on site at SO Hotel?

Yes, extended and self parking are offered for free at the hotel.

Does SO Hotel have a casino?

No, SO Hotel doesn't have a casino.

Is there an indoor pool at SO Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SO Hotel?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as limo/town car service and a 24-hour front desk.

Does SO Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does SO Hotel have a restaurant with a breakfast menu?

No, SO Hotel doesn't have a restaurant that serves breakfast.

Does SO Hotel allow pets to stay free of charge?

No, pets aren't allowed at SO Hotel.

Does SO Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SO Hotel?

The closest major airport to SO Hotel is Penang Intl. Airport (PEN), which is 10.3 mi away (16 minutes by car).

Are there rooms with balconies that I can book at SO Hotel?

No, there aren't any guestrooms at SO Hotel that offer a balcony.

SO Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 75 out of 240 reviews
Rating 8 - Good. 126 out of 240 reviews
Rating 6 - Okay. 28 out of 240 reviews
Rating 4 - Poor. 8 out of 240 reviews
Rating 2 - Terrible. 3 out of 240 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Boo Seng

Clean room with parking available and near eating spots
Stayed 1 night in Sep 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
Staff was curious and helpful.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Kutay

Liked: Cleanliness, staff & service, amenities
Near to the bus station
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shailend

Liked: Cleanliness, amenities, property conditions & facilities
Room was not small, not big, just right. I am a solo traveller, but the room is big enough for 2 people. Clean and comfortable. Blockout curtains and no noise from the street or from inside the hotel. Staff were friendly and helpful. Free drinking water station provided so you can refill your bottle, or you can purchase bottled water from reception (as well as other drinks, snacks, travel adaptors etc.) Free iron provided in common area. Hotel has a lift as well as stairs. Thai restaurant directly opposite Hotel. Quiet street, safe at night. Location is handy to Georgetown. I would definitely recommend this place!
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not really walkable to anywhere, grubby looking needs painting in rooms. Cockroaches at night in my room 102. Staff friendly enough and offered to clean the room or change it but no thanks and I changed my hotel. This left me out of pocket for 2 nights accommodation but would you have stayed?
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
冷蔵庫と窓があれば最高
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and convenient location.

Very friendly staff. Love the location. Would stay here again next time.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

CHARIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is accessible. Room is ready when we checked in. Room is clean, spacious and good airconditioning. Bathroom and clean and spacious also. Staff are friendly, accomodating and knowledgeable. Downside, limited parking space. Overall, pleasant stay.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you don't drive 5minutes ' walk to macalister road and you can find many buses going to Komtar. Great hotel for Budget Travellers.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

KM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy hotel with a good location. Right in the middle of the small city and many of the popular hot spots are within walkable distance. Mr Liou, the owner of the hotel, is very nice and he gave us a lot of information on travelling around. Made us feel like home when staying at Penang.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Staff are well trained and seem genuinely concerned that you have a pleasant stay. Rooms are clean and reasonably spacious for the price. A few KMs from the centre of Georgetown, but there's a mall nearby
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value if you don't mind the area

Friendly, attentive and helpful staff. Rooms big enough for a couple of days, and cleaned to a good standard compared to other hotels in Malaysia. Hotel located a couple if KMs from the centre with limited local amenities and noisy local karaoke until 1am. I'm not bothered by this, do would stay again
Stayed 1 night in Dec 2018
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near to food court.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

seungmi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

신중한생각이 필요합니다.

방음이 심각하게 되지 않습니다. 직원들의 편안함과 서비스의 만족도는 높습니다
Stayed 1 night in Nov 2018
Verified

8/10 Good

yoshino

観光優先寝るだけならOK

クアラルンプール行きバス停にも近く、良かった。
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Scott

Off the beaten path but well worth the effort

A very clean, apparently family run hotel with attentive service. Our room didn't have any windows but that was almost the only complaint I could imagine for this place. There is a famous char kway teow stand immediately next door which was excellent but be prepared for a long wait. The rooms were clean, the ac, hot water and wifi worked well and there was lots of places to eat in the immediate vicinity. A lot of bang for the buck.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. There is kopitiam n the famous Char Koey Tiau nearby. There is laundry service at the hotel. Will definitely stay at this hotel again when I visit Penang again.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great staff..

SO hotel staff was super friendly and helpful. Once you arrived at the lobby they greet you warmly, let you choose what kind of pillow you want; they have microfill, cotton, and pearl. Any necessity needed during your stay you may ask the front office. Room was spacious for 3 person, however if it possible avoid the room facing the road, during sunset, the sun faced right into your room and it’s makes the room temperature get hotter even you turn on your aircon. The location itself close by several spot of food heaven, breakfast at jalan Kuantan, famous char kway teow in jalan Siam, or maybe the food stall right in front of the hotel, even on 11pm still full of customer..
Stayed 2 nights in Feb 2018
Verified

8/10 Good

mus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfied..

having nice and good stay for that price..so kind and helpful staff..!! will be better if there is some food/snack/drink offered at reasonable price..
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall are good but limited parking space..
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service iin action. You can choose your own type of pillows, to give you a good niht rest! you can try out one of the 15 different shampoos available. Thanks to that, i am switching brands! Those little things make clear that the people are SO dedicated to give you a comfortable stay. And not just one employee, all of them.
Stayed 6 nights in Oct 2017
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reasonable hotel

there has no window but everythings are nice. will visit again for business trip
Stayed 4 nights in Oct 2017
Verified

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks SO Hotel. Good service

Overall 4.5 / 5 Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

The basin is not in the bathroom.
Stayed 1 night in Jul 2017
Verified

8/10 Good

palm

Liked: Cleanliness, staff & service, property conditions & facilities

Recommended

Friendly and helpful staffs, location a bit far but uber in penange is pretty resonable price so recommended So Hotel.
Stayed 2 nights in Aug 2017