SO Hotel

2.0 star property

Choose dates to view prices

Photo gallery for SO Hotel

Front of property
Reception hall
Elevator
Reception
Standard Triple Room | In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
No. 90 Siam Road, Georgetown P. Pinang, Georgetown, George Town, Penang, 10400
  • Place, Loh guan Lye Specialist Centre
    ‪7 min walk‬
  • Place, KOMTAR
    ‪10 min walk‬
  • Place, Gurney Drive
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Queen Bed

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

George Town

Located in Downtown George Town, SO Hotel is a leisurely stroll from sights such as KOMTAR and Sun Yat Sen Museum. This 25-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and limo/town car service.

What's nearby

  • Loh guan Lye Specialist Centre - 7 min walk - 0.4 miles
  • KOMTAR - 10 min walk - 0.6 miles
  • Island Hospital - 14 min walk - 0.8 miles
  • The Top at Komatar - 14 min walk - 0.8 miles
  • Gurney Drive - 3 min drive - 1.0 mile

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Siam Road Charcoal Char Koay Teow - ‬1 min walk
  • ‪Kin Too Coffee Shop 京都 - ‬4 min walk
  • ‪Anson Road (Leng Durian) - ‬2 min walk
  • ‪Unknown - ‬2 min walk
  • ‪Jin Cafe - ‬1 min walk

About this property

SO Hotel

Guests of SO Hotel enjoy free WiFi in public areas, a computer station, and express check-in. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and bidets, and beds are dressed in pillow menus. Other amenities include safes, phones, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited onsite self parking

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Built in 2010
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 35 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MYR 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel SO
SO Hotel
SO Hotel Penang
SO Penang
SO Hotel Penang/George Town
SO Hotel George Town
SO Hotel Hotel
SO Hotel George Town
SO Hotel Hotel George Town

Frequently asked questions

Are free cancellation options available at SO Hotel?

SO Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at SO Hotel?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at SO Hotel on Mar 29, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of SO Hotel?

This hotel is situated in Downtown George Town within a short 14-minute walk of KOMTAR and also 14 minutes on foot from Hin Bus Depot Art Centre. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Will I be able to park at SO Hotel?

Yes, extended and self parking are offered for free at the hotel.

Does SO Hotel have a casino?

No, SO Hotel doesn't have a casino.

Is there an indoor pool at SO Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SO Hotel?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as limo/town car service and a 24-hour front desk.

Does SO Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does SO Hotel have a restaurant with a breakfast menu?

No, SO Hotel doesn't have a restaurant that serves breakfast.

Does SO Hotel allow pets to stay free of charge?

No, pets aren't allowed at SO Hotel.

Does SO Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from SO Hotel?

The closest major airport to SO Hotel is Penang Intl. Airport (PEN), which is 10.3 mi away (16 minutes by car).

Can I book a room with a balcony at SO Hotel?

No, you won't find guestrooms with balconies at SO Hotel.

SO Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 75 out of 240 reviews
Rating 8 - Good. 126 out of 240 reviews
Rating 6 - Okay. 28 out of 240 reviews
Rating 4 - Poor. 8 out of 240 reviews
Rating 2 - Terrible. 3 out of 240 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service
Staff was curious and helpful.
Stayed 7 nights in Nov 2025

6/10 Okay

Boo Seng

Clean room with parking available and near eating spots
Stayed 1 night in Sep 2025

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not really walkable to anywhere, grubby looking needs painting in rooms. Cockroaches at night in my room 102. Staff friendly enough and offered to clean the room or change it but no thanks and I changed my hotel. This left me out of pocket for 2 nights accommodation but would you have stayed?
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and convenient location.

Very friendly staff. Love the location. Would stay here again next time.
Stayed 3 nights in Aug 2019

10/10 Excellent

CHARIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is accessible. Room is ready when we checked in. Room is clean, spacious and good airconditioning. Bathroom and clean and spacious also. Staff are friendly, accomodating and knowledgeable. Downside, limited parking space. Overall, pleasant stay.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you don't drive 5minutes ' walk to macalister road and you can find many buses going to Komtar. Great hotel for Budget Travellers.
Stayed 2 nights in Feb 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Staff are well trained and seem genuinely concerned that you have a pleasant stay. Rooms are clean and reasonably spacious for the price. A few KMs from the centre of Georgetown, but there's a mall nearby
Stayed 1 night in Dec 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value if you don't mind the area

Friendly, attentive and helpful staff. Rooms big enough for a couple of days, and cleaned to a good standard compared to other hotels in Malaysia. Hotel located a couple if KMs from the centre with limited local amenities and noisy local karaoke until 1am. I'm not bothered by this, do would stay again
Stayed 1 night in Dec 2018

8/10 Good

Frank, JB

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near to food court.
Stayed 1 night in Nov 2018

10/10 Excellent

Scott

Off the beaten path but well worth the effort

A very clean, apparently family run hotel with attentive service. Our room didn't have any windows but that was almost the only complaint I could imagine for this place. There is a famous char kway teow stand immediately next door which was excellent but be prepared for a long wait. The rooms were clean, the ac, hot water and wifi worked well and there was lots of places to eat in the immediate vicinity. A lot of bang for the buck.
Stayed 2 nights in Aug 2018

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. There is kopitiam n the famous Char Koey Tiau nearby. There is laundry service at the hotel. Will definitely stay at this hotel again when I visit Penang again.
Stayed 2 nights in Jul 2018

8/10 Good

Jin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mus, penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfied..

having nice and good stay for that price..so kind and helpful staff..!! will be better if there is some food/snack/drink offered at reasonable price..
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall are good but limited parking space..
Stayed 1 night in Jan 2018

10/10 Excellent

Wan Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks SO Hotel. Good service

Overall 4.5 / 5 Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

The basin is not in the bathroom.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff

Well, the price you pay for, can't expect too much. The staff are really friendly and helpful. it makes the stay better.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable. staff was nice. have a free car wash service (need to inform 1 day in advance). worth the money
Stayed 1 night in May 2017

6/10 Okay

Matt Siow, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Average hotel with very basic facilities

Location is at central Georgetown, near Lorong Selamat. The room is pretty small with no cupboard and toiletries. The parking is limited but you can still park nearby shops. Not highly recommended.

6/10 Okay

Chu, Malaysia

Reasonable to hotel to stay for short business trip.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location in the city. Good food within walking distance.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort