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One Pacific Hotel & Serviced Apartments

3.0 star property
Hotel with free parking, near Gurney Drive

Choose dates to view prices

Photo gallery for One Pacific Hotel & Serviced Apartments

Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes
Family Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with satellite channels, TV
Deluxe Double Room | In-room business center
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
177, Jalan Macalister, Georgetown, George Town, 10400
  • Place, Loh guan Lye Specialist Centre
    ‪1 min walk‬
  • Place, Gurney Drive
    ‪15 min walk‬
  • Place, KOMTAR
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 264 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room, 2 Queen Beds

Family Quadruple Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Family Quadruple Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Family Apartment, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Quadruple Room

In-room safe, desk, laptop workspace, blackout drapes

Family Quadruple Room

  • Sleeps 4

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 264 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Executive Twin Room

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Super King Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Super King Room

  • Sleeps 2

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Triple Room

  • Sleeps 3

View all photos for Standard Room 1 King bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room 1 King bed

  • Sleeps 2

View all photos for Standard Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room 2 Single bed

  • Sleeps 2

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room 2 Single bed

  • Sleeps 2

View all photos for Executive Room 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room 1 King Bed

  • Sleeps 2

View all photos for Executive Room 2 Single bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room 2 Single bed

  • Sleeps 2

View all photos for Deluxe 2-Bedroom Apartment

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 2-Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe 2-Bedroom Apartment (Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe 2-Bedroom Apartment (Kitchen)

  • Sleeps 4

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of Gurney Drive, One Pacific Hotel & Serviced Apartments is within a mile (2 km) of other popular sights such as KOMTAR. This 90-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Loh guan Lye Specialist Centre - 1 min walk - 0.0 miles
  • Island Hospital - 7 min walk - 0.4 miles
  • Gleneagles Penang Medical Centre - 14 min walk - 0.8 miles
  • Gurney Drive - 15 min walk - 0.9 miles
  • KOMTAR - 17 min walk - 0.9 miles

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪咖比仔 Kopi Kia - ‬4 min walk
  • ‪Penang Kitchen, Courtyard by Marriot - ‬5 min walk
  • ‪INSTEA - ‬4 min walk
  • ‪2828 Cafe - ‬5 min walk
  • ‪Platta Cafe - ‬4 min walk

About this property

One Pacific Hotel & Serviced Apartments

Hotel with free parking, near Gurney Drive
Guests of One Pacific Hotel & Serviced Apartments enjoy free WiFi in public areas, a meeting room, and free newspapers. You can take advantage of free parking, along with an airport shuttle (available on request) for MYR 68.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include laundry facilities, a convenience store, and a banquet hall.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Coffee makers, safes, and desks are also standard.

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Cititel Express Penang
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 374 reviews
$44 nightly
The price is $51
Feb 13 - Feb 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 25 for adults and MYR 25 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 25.00 for adults and MYR 25.00 for children
  • Airport shuttle fee: MYR 68.00 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MYR 60.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

One Pacific Hotel Sdn Bhd Penang
One Pacific Sdn Bhd Penang
One Pacific Hotel Serviced Apartments Penang
One Pacific Hotel Serviced Apartments George Town
One Pacific Serviced Penang
One Pacific Serviced George Town
One Pacific Hotel Sdn Bhd
One Pacific Hotel & Serviced Apartments Hotel
One Pacific Hotel & Serviced Apartments George Town
One Pacific Hotel & Serviced Apartments Hotel George Town

Frequently asked questions

Is a free cancellation option available at One Pacific Hotel & Serviced Apartments?

One Pacific Hotel & Serviced Apartments offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do near One Pacific Hotel & Serviced Apartments?

This hotel is situated in Downtown George Town within a short 15-minute walk of Gurney Drive and also 17 minutes on foot from KOMTAR. You'll also find Gurney Plaza and Penang Hill within a short drive.

Is there parking available at One Pacific Hotel & Serviced Apartments?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does One Pacific Hotel & Serviced Apartments have a casino at the property?

No, One Pacific Hotel & Serviced Apartments doesn't have a casino.

Is there an indoor pool at One Pacific Hotel & Serviced Apartments?

No, there is no indoor pool at this hotel.

Is One Pacific Hotel & Serviced Apartments good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a 24-hour front desk.

Are there hot tubs at One Pacific Hotel & Serviced Apartments?

No, this hotel doesn't have a spa tub.

Does One Pacific Hotel & Serviced Apartments have a restaurant that serves breakfast?

Yes, One Pacific Hotel & Serviced Apartments serves buffet breakfast each morning for a surcharge from its restaurant.

Does One Pacific Hotel & Serviced Apartments allow pets to stay for free?

No, pets and service animals aren't allowed at One Pacific Hotel & Serviced Apartments.

Are there connecting rooms at One Pacific Hotel & Serviced Apartments?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to One Pacific Hotel & Serviced Apartments?

The closest major airport to One Pacific Hotel & Serviced Apartments is Penang Intl. Airport (PEN), which is 11.7 mi away (28 minutes by car).

Can I book a room with a balcony at One Pacific Hotel & Serviced Apartments?

No, at One Pacific Hotel & Serviced Apartments, there aren't any guestrooms that list a balcony.

One Pacific Hotel & Serviced Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 274 reviews
Rating 8 - Good. 120 out of 274 reviews
Rating 6 - Okay. 22 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 1 out of 274 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2025

6/10 Okay

Xiao

Traveled with family
Liked: Cleanliness
This hotel meets most expectations for a budget hotel -- the room is clean and quiet. The staffs did their jobs. The breakfast is not fancy but have something basic. The location is ok -- not many food choices around. But it is close to a major hospital. So, I guess many guests are either patients from other places or patients' families who need to be close to their loved ones. One major problem of my room was the window leakage. After a night of heavy rain, a puddle of water had formed under the window, making our shoes wet.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very clean and roomy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, location and close to amenities. Spacious room, clean and quite new.
Stayed 1 night in Aug 2025

8/10 Good

Lee Phin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

LaBoay

Stayed 3 nights in Feb 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was convenient for us as we had the car. The rooms are big and clean but it’s a bit noisy, noise from the hall outside and above.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Kadiman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Yueh Huei, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 2 nights in Jun 2024

10/10 Excellent

Zhi Xue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

ZiJie, Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is nice and spacious except some facilities eg. bathroom light sometimes keep flashing and the tv reception not good when heavy rain comes the channels will go offline. After rain has stopped one of the chinese channel still continues to go offline.
Stayed 3 nights in Dec 2023

10/10 Excellent

Loy Meau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

SIAW

Traveled with family
Liked: Staff & service
Staff is super friendly. Tiles on bathroom could use some upgrade, but overall, the place is very clean.
Stayed 2 nights in Sep 2023

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well run and clean, with staff only too willing to assist with any questions/support in relation to local restaurants, transport options, and attending to room cleaning/topping up amenities, etc. I would have provided a five star rating if the bed wasn’t just so uncomfortable (too firm for a seven night stay).
Stayed 8 nights in Sep 2023

8/10 Good

YOKE MENG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room. Spaciousness of the room. Friendliness of staff. Eating place easily accessible. A well known hospital opposite.
Stayed 3 nights in Sep 2023

4/10 Poor

LIA

Disliked: Cleanliness, staff & service, property conditions & facilities
they never clean up the Glass we used at the room.
Stayed 4 nights in Sep 2023

10/10 Excellent

Qiang

Stayed 1 night in Aug 2023

10/10 Excellent

Qiang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limitless bit outdated, but overall nice.
Stayed 1 night in Aug 2023

6/10 Okay

Pacharapong

Disliked: Staff & service
location very closed by georgetown area, great food near by. On the rainy day you have to pay rent for the umbrella at the reception
Stayed 2 nights in Jul 2023

8/10 Good

SAMUEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay with Great Convenience

Our stay is amazing with friendly staff at housekeeping and front desk. The rooms are also great enough for a group of 3 for us, and can host up to 4 pax. Just that the bathroom in my room has spider webs, and would be great if that can be cleared up. Other than that, the room was awesome. It has a little dining table which is awesome for us to feast our dinner and supper on rainy nights. Overall a great stay, thank you. It is also important to note that there is a pharmacy and convenience store at the ground floor so it is really convenient if you are missing anything. :)
Stayed 3 nights in Apr 2023

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean, quiet, comfortable. Strong AC, but the room stays cool most of the time without it. Friendly staff. I will stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhammad Hafiz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely repeat
Stayed 1 night in Mar 2023

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