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Westgate Smoky Mountain Resort & Water Park

4.0 star property

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Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Water park
Reception
Water park
3 restaurants, lunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Gatlinburg, TN
  • Place, Wild Bear Falls Indoor Water Park
    ‪2 min walk‬
  • Place, Ripley's Super Fun Zone
    ‪1 min drive‬
  • Place, Hillbilly Golf
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪65 min drive‬

Room options

View all photos for Villa, 1 Bedroom

Flat-screen TV

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 546 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Flat-screen TV

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 1230 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

View all photos for Deluxe Villa, 1 Bedroom (2 Full beds)

Paper towels

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)
  • 839 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (Resort Select)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Resort Select)

  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio (Villa)

Paper towels

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Villa, 1 Bedroom (King)

Flat-screen TV

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Gatlinburg

Westgate Smoky Mountain Resort & Water Park places you next to Wild Bear Falls Indoor Water Park and within a 3 miles (5 km) of Ripley's Super Fun Zone. This 250-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants.
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What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.1 miles
  • Old Town Gem Mine - 18 min walk - 1.0 mile
  • Herbert Holt Park - 20 min walk - 1.1 miles
  • Ripley's Super Fun Zone - 1 min drive - 1.1 miles
  • Hillbilly Golf - 2 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Southern Comfort - Westgate Resort - ‬2 min walk
  • ‪Subway - ‬5 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Ole Red - ‬4 min drive
  • ‪Pancake Pantry - ‬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Guests of Westgate Smoky Mountain Resort & Water Park have access to a full-service spa, 2 outdoor pools, and a gym. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa hotel include 2 hot tubs, free WiFi in public areas, and a business center.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Washing machines, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

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Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
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  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
9.0 out of 10, Wonderful, 2,163 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Is a free cancellation option available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Apr 12, 2026 start from $155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Westgate Smoky Mountain Resort & Water Park?

This hotel is located in Gatlinburg, just steps from Wild Bear Falls Indoor Water Park. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within a short drive.

Is there parking available at Westgate Smoky Mountain Resort & Water Park?

Yes, there is wheelchair-accessible parking available.

Is there a spa at Westgate Smoky Mountain Resort & Water Park?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Westgate Smoky Mountain Resort & Water Park have a casino on the premises?

No, Westgate Smoky Mountain Resort & Water Park doesn't have a casino.

Is there an indoor pool at Westgate Smoky Mountain Resort & Water Park?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 9:00 AM and 9:00 PM.

Is Westgate Smoky Mountain Resort & Water Park a good place to stay for couples?

There are many amenities for couples at this hotel, including 3 restaurants and 2 outdoor pools plus some guestrooms feature a fireplace.

Does Westgate Smoky Mountain Resort & Water Park have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Westgate Smoky Mountain Resort & Water Park feature a restaurant that includes a breakfast menu?

Yes, Westgate Smoky Mountain Resort & Water Park has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Westgate Smoky Mountain Resort & Water Park allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Westgate Smoky Mountain Resort & Water Park for a fee of USD 150 per accommodation, per stay.

Does Westgate Smoky Mountain Resort & Water Park have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Westgate Smoky Mountain Resort & Water Park?

The closest major airport to Westgate Smoky Mountain Resort & Water Park is McGhee Tyson Airport (TYS), which is about 26.8 mi away.

Are there rooms with balconies at Westgate Smoky Mountain Resort & Water Park?

Yes, some guestrooms at Westgate Smoky Mountain Resort & Water Park offer a furnished balcony/patio.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 696 out of 1194 reviews
Rating 8 - Good. 207 out of 1194 reviews
Rating 6 - Okay. 137 out of 1194 reviews
Rating 4 - Poor. 77 out of 1194 reviews
Rating 2 - Terrible. 77 out of 1194 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammed

Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026

2/10 Terrible

STELLA

Disliked: Amenities, property conditions & facilities
Terrible place to stay. Room was small and thin walls. I would not recommend this this place to anyone.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jenna

Stayed 2 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Keiaja

Stayed 2 nights in Dec 2025

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

2/10 Terrible

Sanjeewa dinesh

Disliked: Cleanliness
Horrible experience. Had to ask towel and toiletries. Second bed was a sofa .
Stayed 1 night in Dec 2025

10/10 Excellent

Saleb

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

10/10 Excellent

Claude, CORAL SPRINGS

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place is just beautiful in the mountains The apartment is a wooden cabin with a fire place and a jacuzzi inside the room The staff is very nice and available 24/7 whenever you need anything. We live this place
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Lisdeli

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Sarai

Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

8/10 Good

Dayana, La vergne

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Nov 2025

10/10 Excellent

NARCISA

Stayed 4 nights in Nov 2025

10/10 Excellent

Shalin, Springfield

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Best Location, new units, Indoor water park
Stayed 3 nights in Nov 2025

8/10 Good

Prakash

Traveled with family
Liked: Amenities
Clean rooms, balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Our room was awesome. Clean and quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Diane

Traveled with group
Liked: Cleanliness, property conditions & facilities
The property and staff are lovely. My friend and I didn't realize that we would need a car or shuttle to get around the property as it is very large and set into steep hills. So not like a place where you can walk to one of the restaurants. The first night, we arrived after dark and were given instructions how to find our cabin, but had a very frustrating time navigating and wondering around in the dark and trying to find the specific building our rooms were in. It was quite frustrating. My suggestion is guests arriving at night should be offered a golf court escort to guide us up to where our rooms were. That would have made all the difference to us when we arrived very tired and couldn't find our way around.
Stayed 4 nights in Sep 2025

4/10 Poor

Steven

Traveled with family
Liked: Cleanliness
Disliked: Amenities
While the property itself was nice, i would caution others from staying here as all the amenities (ie waterpark, activities) cost add'l money. Very poor communication (took 2 tries to get them to send towels) yet they are constantly sending texts wanting excellent feedback. The property itself does not have a good infrastructure (2 pools to accommodate all guests) and it's on a hill so you either drive, walk up or down or wait for their buses. Sadly there are much better cheaper options available.
Stayed 7 nights in Sep 2025

6/10 Okay

Heather

Liked: Cleanliness
Stayed 1 night in Sep 2025

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