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The Greystone Lodge on the River

2.5 star property

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Photo gallery for The Greystone Lodge on the River

Terrace/patio
Lobby sitting area
Seasonal outdoor pool
Terrace/patio
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
559 Parkway, Gatlinburg, TN, 37738
  • Place, Ripley's Aquarium of the Smokies
    ‪2 min walk‬
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Blackout drapes, iron/ironing board, free WiFi

Executive Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | Blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room Single Use

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Double Room

Blackout drapes, iron/ironing board, free WiFi

Premium Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Quadruple Room

Executive Quadruple Room | Blackout drapes, iron/ironing board, free WiFi

Executive Quadruple Room

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, The Greystone Lodge on the River is next to popular attractions like Ripley's Aquarium of the Smokies and Anakeesta. This 241-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Ripley's Aquarium of the Smokies - 2 min walk - 0.1 miles
  • Historic Ogle Log Cabin - 3 min walk - 0.2 miles
  • Anakeesta - 3 min walk - 0.2 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles
  • Gatlinburg Convention Center - 10 min walk - 0.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 73 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Pancake Pantry - ‬4 min walk
  • ‪Ole Red - ‬4 min walk

About this property

The Greystone Lodge on the River

At The Greystone Lodge on the River, guests enjoy features like a children's pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include meeting rooms, a conference center, and a business center.
Guests can expect free WiFi and TVs with cable channels. Phones and ironing boards are also standard.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Entertainment

  • TV with cable channels

More

  • Electrical adapters
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April 15 to October 15.
  • Pool access available from 11:00 AM to 11:00 PM.

Frequently asked questions

What's there to do around The Greystone Lodge on the River?

This hotel is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies and Anakeesta, and within a short walk of Gatlinburg SkyPark. You'll also find Great Smoky Mountains National Park and Wild Bear Falls Indoor Water Park within a short drive.

How much does it cost to stay at The Greystone Lodge on the River?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at The Greystone Lodge on the River on May 25, 2026 start from $239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Greystone Lodge on the River?

Yes, covered self parking is offered for free at the hotel.

Does The Greystone Lodge on the River feature a casino?

No, The Greystone Lodge on the River doesn't have a casino.

Will I find an indoor pool at The Greystone Lodge on the River?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 11:00 PM and the seasonal pool will be open from April 15 until October 15.

What will couples enjoy most about a stay at The Greystone Lodge on the River?

Couples will appreciate amenities like a seasonal outdoor pool, a free daily breakfast, and a 24-hour gym at this hotel.

Are there hot tubs at The Greystone Lodge on the River?

No, this hotel doesn't have a spa tub.

Does The Greystone Lodge on the River have a restaurant that serves breakfast?

The Greystone Lodge on the River offers free continental breakfast each morning though there is no restaurant.

Does The Greystone Lodge on the River allow pets to stay free of charge?

No, pets aren't allowed at The Greystone Lodge on the River.

Are there connecting rooms at The Greystone Lodge on the River?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Greystone Lodge on the River?

The closest major airport to The Greystone Lodge on the River is McGhee Tyson Airport (TYS), which is about 27.5 mi away.

Can I book a room with a balcony at The Greystone Lodge on the River?

No, there aren't any guestrooms at The Greystone Lodge on the River that offer a balcony.

The Greystone Lodge on the River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 193 out of 280 reviews
Rating 8 - Good. 64 out of 280 reviews
Rating 6 - Okay. 15 out of 280 reviews
Rating 4 - Poor. 7 out of 280 reviews
Rating 2 - Terrible. 1 out of 280 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was excellent. Almost center of town so you could walk anywhere. The property was clean and well maintained.
Stayed 3 nights in May 2026

10/10 Excellent

Leonid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect place to stay near river and wild life
Stayed 1 night in May 2026

10/10 Excellent

sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Extremely clean, quiet and cozy! Very friendly staff! Convenient to everything but set off the main road perfectly so you don’t even realize you are right in downtown. We will stay here again!
Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and staff were friendly. Short walking distance to downtown restaurants and attractions.
Stayed 2 nights in Feb 2026

10/10 Excellent

sadie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, great shower water pressure, very clean, and right by all the attractions. Will be staying again.
Stayed 3 nights in Feb 2026

2/10 Terrible

derrick

Stayed 2 nights in Feb 2026

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Loved the location & the staff was awesome!
Stayed 2 nights in Feb 2026

10/10 Excellent

Maury

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room, good view, convenient to downtown
Stayed 2 nights in Feb 2026

8/10 Good

Johanna_and_Rob, Durham

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s not the prettiest place to stay BUT you are SmackDab in the center location !! Across the street is the chair lift to the top; and there’s restaurants and souvenir shops on both sides. Breakfast was eggs and bacon and biscuit with gravy. The rooms are really warm if you need them to be.
Stayed 3 nights in Dec 2025

10/10 Excellent

Heather

Stayed 4 nights in Dec 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and homie
Stayed 3 nights in Jan 2026

10/10 Excellent

Blanca

Stayed 3 nights in Dec 2025

6/10 Okay

Travis

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
room was nice, but breakfast was not very good. room was not easy to access for my family that can't climb stairs easily.
Stayed 4 nights in Nov 2025

10/10 Excellent

Yadelys

Stayed 3 nights in Jan 2026

10/10 Excellent

Brandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, great view of the creek out your balcony, staff was great, breakfast was hot and good
Stayed 2 nights in Jan 2026

10/10 Excellent

Omar

Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
It is going well
Stayed 2 nights in Jan 2026

10/10 Excellent

nuha

Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Ramiro

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, I recommend it 100%.
Stayed 3 nights in Jan 2026

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room 371. It was clean and the bed was very comfortable. Lobby of hotel was very Festive for the Christmas season. The parking was great- in a garage on the same level as we were staying on. Only concern/issue was that we took showers in the morning before checkout and had no hot water! Warm at the most. We did inform a housekeeper and also informed the front desk at check out.
Lobby on 12/30/2025
Check in Area 12/30/2025
Signs in the parking garage
Hotel is right on the river. Geese were beautiful
Stayed 1 night in Dec 2025

8/10 Good

Ashish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is unbeatable. In the heart of Gatlinburg downtown right opposite Anakeesta. The rooms are decent, though a bit dated. Small but cozy lobby and patio area. Breakfast was the usual continental - nothing special.
Stayed 4 nights in Dec 2025

10/10 Excellent

mustafa

Stayed 1 night in Jan 2026

10/10 Excellent

Rebeca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Jan 2026