Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

A multi-story hotel with balconies, a parking area, and a stone bridge over a stream.
A hotel room with a bed, two bedside lamps, a desk, a chair, a bathroom with a sink, and a mirror.
A hotel with a stone retaining wall, a small stream, and a parking area with cars.
A hotel with multiple balconies, a swimming pool, and a view of autumn trees.
A breakfast bar with stone walls, wooden ceiling, and a view of the outside.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is adjacent to Gatlinburg Convention Center and within a 5-minute walk of other popular sights like Great Smoky Mountains National Park. This 104-room hotel welcomes guests with conveniences like free breakfast, 24-hour room service, and free in-room WiFi. Centrally located in Gatlinburg, the hotel is connected to the convention center and also a short walk from Ole Smoky Moonshine Distillery and Gatlinburg SkyPark.

What's nearby

  • Ober Gatlinburg Aerial Tramway - 1 min walk - 0.1 miles
  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ole Smoky Moonshine Distillery - 5 min walk - 0.3 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles
  • Ripley's Aquarium of the Smokies - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Puckers Sports Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Myron Mixon Bbq Co - ‬6 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg features free WiFi in public areas, meeting rooms, and conference space. The front desk is staffed 24 hours a day to help with securing valuables and tours/tickets. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and free newspapers.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Frequently asked questions

Is free cancellation available at Quality Inn Creekside - Downtown Gatlinburg?

Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Aug 9, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Quality Inn Creekside - Downtown Gatlinburg?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Great Smoky Mountains National Park, Gatlinburg Space Needle, and Gatlinburg SkyPark. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Is parking available on site at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't offer parking.

Does Quality Inn Creekside - Downtown Gatlinburg feature a casino?

No, Quality Inn Creekside - Downtown Gatlinburg doesn't have a casino.

Will I find an indoor pool at Quality Inn Creekside - Downtown Gatlinburg?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

What amenities will couples enjoy at Quality Inn Creekside - Downtown Gatlinburg?

Amenities that appeal to couples at this riverfront hotel include a deep soaking bathtub and 24-hour room service along with a seasonal outdoor pool.

Are there hot tubs at Quality Inn Creekside - Downtown Gatlinburg?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Quality Inn Creekside - Downtown Gatlinburg feature a restaurant that includes a breakfast menu?

Quality Inn Creekside - Downtown Gatlinburg offers free buffet breakfast though there is no restaurant.

Will Quality Inn Creekside - Downtown Gatlinburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn Creekside - Downtown Gatlinburg for a fee of USD 25 per pet, per night.

Are there connecting rooms at Quality Inn Creekside - Downtown Gatlinburg?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Quality Inn Creekside - Downtown Gatlinburg?

The closest major airport to Quality Inn Creekside - Downtown Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.2 mi away.

Are there rooms with balconies that I can book at Quality Inn Creekside - Downtown Gatlinburg?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and pool views.

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 333 out of 1174 reviews
Rating 8 - Good. 212 out of 1174 reviews
Rating 6 - Okay. 209 out of 1174 reviews
Rating 4 - Poor. 187 out of 1174 reviews
Rating 2 - Terrible. 233 out of 1174 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enjoyed the hotel clean room staff was very helpful parking was great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a friendly staff will definitely stay again amazing views from room of the mountains
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, pet friendly, nice staff, great breakfast
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Andrea

Liked: Cleanliness
Clean room, good breakfast choices , location is perfect
Love the fireplace
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, great. Staff is very nice, enjoyed the breakfast.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Check in was quick and easy and the room offered so much for a very affordable price!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very nice including the bathroom. Love hearing the water in the creek.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great andeasy access
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Audri

Disliked: Property conditions & facilities
Pet friendly, staff was nice, this hotel is at the end of the strip so great for walking around but hotel needs some work
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Brittney

The location of the hotel was the best.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs up dating!! but over all if your not picky its comfrortable. Location is excellent.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy bed rooms, staff was nice. Only 1 elevator worked and baggage cart was damaged
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Remona

Liked: Staff & service
This is my favorite motel in gatlinburg. Its not expensive, the location is perfect. Cleanliness is not an A+, but its not gross. For the money, the location and the atmosphere its definitely worth it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, cozy bed, the fireplace and tub were top tier! My favorite part though was the creek that runs right through there, from our balcony we were right on top of it! Would definitely book again!
Stayed 1 night in Feb 2026
Verified

8/10 Good

David

Liked: Staff & service, amenities
It’s a decent hotel but quite run down. Needs some touch ups and fixing some things. The rooms are quaint with balconies and fireplaces. The creek is pretty. The breakfast was great. I was comfortable enough but would like to see some improvements because it’s a good location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Kyle

Liked: Staff & service, amenities
It was a very nice stay.... it could've been cleaner but it was discussing!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Steven M

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was friendly and very accommodating.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Randll

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and awesome seeing the bears
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Melanie

Liked: Staff & service, amenities
Close to great restaurants. The rooms are a little out dated but clean. The room we stayed in had a ice comfortable bed. The bathroom sink was clogged and the shower door woudlnt stay closed. The bathroom floor was very slick even when dry.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service
Staff was very courteous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service
Nice rooms for the price.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

jeanie

Disliked: Cleanliness, property conditions & facilities
Property is very outdated. Cleaning is terrible. I will never stay there again.
Stayed 4 nights in Apr 2026