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Best Western Galena Inn & Suites

2.5 star property
Hotel in Galena with a 24-hour fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Best Western Galena Inn & Suites

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi
Lobby sitting area
Reception
Indoor pool, outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9923 West US Route 20, Galena, IL, 61036
  • Place, Grant Home
    ‪8 min walk‬
  • Place, Grant Park
    ‪10 min walk‬
  • Place, Belvedere Mansion
    ‪13 min walk‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(6 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Blackout drapes, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible, Jetted Tub

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Galena

Best Western Galena Inn & Suites is a short stroll from Grant Home and Washburne House Historic Site. This 42-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and an indoor pool.

What's nearby

  • Grant Home - 8 min walk - 0.5 miles
  • Grant Park - 10 min walk - 0.5 miles
  • Washburne House Historic Site - 11 min walk - 0.6 miles
  • Belvedere Mansion - 13 min walk - 0.7 miles
  • Old Market House - 17 min walk - 1.0 mile

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 30 min drive

Restaurants

  • ‪Casey's General Store - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Bread & Vine - ‬18 min walk
  • ‪Vinny Vanucchi's - ‬19 min walk
  • ‪Paradise Bar & Grill - ‬3 min drive

About this property

Best Western Galena Inn & Suites

Hotel in Galena with a 24-hour fitness center and an outdoor pool
Best Western Galena Inn & Suites features an indoor pool, an outdoor pool, and a 24-hour gym. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
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9.4 out of 10, Exceptional, 1,037 reviews
$84 nightly
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Best Western Designer
Best Western Designer Galena
Best Western Designer Inn
Best Western Designer Inn Galena
Designer Inn
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Best Galena & Suites Galena
Best Western Designer Inn Suites
Best Western Galena Inn & Suites Hotel
Best Western Galena Inn & Suites Galena
Best Western Galena Inn & Suites Hotel Galena

Frequently asked questions

What's there to see around Best Western Galena Inn & Suites?

This hotel is located in Galena, a short 8-minute walk from Grant Home and also 14 minutes on foot from Grant Park. You'll also find Belvedere Mansion and Old Market House less than a mile away.

Is there parking available at Best Western Galena Inn & Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Best Western Galena Inn & Suites feature a casino on the premises?

No, Best Western Galena Inn & Suites doesn't have a casino.

Is there an indoor pool at Best Western Galena Inn & Suites?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Best Western Galena Inn & Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Best Western Galena Inn & Suites?

Yes, this hotel has a spa tub.

Does Best Western Galena Inn & Suites feature a restaurant that includes a breakfast menu?

Best Western Galena Inn & Suites offers free full breakfasts each morning though there is no restaurant.

Does Best Western Galena Inn & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Galena Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Galena Inn & Suites?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Galena Inn & Suites?

The closest major airport to Best Western Galena Inn & Suites is Dubuque, IA (DBQ-Dubuque Regional), which is 23.3 mi away (30 minutes by car).

Are there rooms with balconies at Best Western Galena Inn & Suites?

Yes, some guestrooms at Best Western Galena Inn & Suites offer a balcony.

Best Western Galena Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Jason and Tulisa

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel needs repairs in a lot of spots. My room was extremely overpriced and it was a piece of junk that was outdated in the 80s very disappointed for what I paid.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff is always friendly and helpful. The breakfast is fantastic. Our room, a suite with an "extra bedroom" was spacious and comfortable. The location of the hotel is easy to get anywhere you want to visit in Galena, and literally a walk across the parking lot to Happy Joe's or Frank O'Dowds Pub
Stayed 2 nights in Nov 2025

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness
The staff was very nice and professional, however, the room itself was not the best. The TV was not working and the bed was extremely hard. The blankets were thin and scratchy.
Stayed 1 night in Nov 2025

6/10 Okay

Vada

Stayed 1 night in Nov 2025

6/10 Okay

Dannielle

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mike

Disliked: Amenities
We signed up for a handicap room When we got here they tried to put us in a room on 2nd floor without an elevator.
Stayed 1 night in Nov 2025

10/10 Excellent

Ming

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Nov 2025

4/10 Poor

Anthony

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was very in need of repair some lights were not working ,back door to balcony was previously broken into and was not repaired properly,chain latch on hall entry door was broken. The room was not cleaned properly and just not maintained properly for what they are charging.
Stayed 2 nights in Nov 2025

2/10 Terrible

Vicenta, Crestwood

Disliked: Cleanliness, property conditions & facilities
The pool was super dirty ! Not sanitary for kids. I had to leave the place
Stayed 1 night in Nov 2025

4/10 Poor

Michele

Liked: Cleanliness, staff & service, amenities
The staff was great but we had the jetted tub room which was nice but our neighbors had one too but when they kept turning on the water then it sounded like water pipes bursting and they kept running it from 9 pm until 3 in the morning and we got no sleep and I definitely will not recommend those rooms! I wish the hotel could have helped to make things more quiet but they wanted us to move but we were there first so just wasn’t an option and it was our Anniversary so just a bit upset but not sure what you can do to make it right? Thank you. Michele Duke
Stayed 1 night in Nov 2025

10/10 Excellent

Helena

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff
Stayed 1 night in Oct 2025

10/10 Excellent

dragisa, Niles

Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities, room comfort
We checked in and the room smelled horrible. Tried to turn on the air conditioner to get some air moving and it did not help the room smelled like a damp unfinished dirt floor basement. We also walked the pool area and it appeared as if it hadn’t been cleaned in quite some time. We notified the front desk we would not be staying checked out and went down the road and found a very clean well kept hotel and had an amazing stay at the different hotel. I would not recommend staying here it is clear they have quit caring about the upkeep of their property. While charging the same rates as the other hotel which was clean smelled great and looked like management cared.
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very roomy and clean, but we ordered a king bed with fireplace, looking forward to the fireplace on a cold night. It only worked for a small time, then stopped. When i told staff they said they had someone in last week to fix it. Nothing was offered in the way of a discount on the room. This was dissapointing.😒
Stayed 1 night in Oct 2025

10/10 Excellent

Dewey L.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was a total surprise! We wanted a cheap motel and knew that we could live with whatever we found. This motel could really improve its business with a bit of remodeling and cleaning of the outside. It looks shabby from the road. However, it was great on the inside. The breakfast area and hallway were very clean. Our room was huge and so clean! The beds were comfortable. The bathroom seemed new, and we lacked for nothing -- an iron, an ironing board, a new toilet, sink, and shower, and a hair dryer in the bathroom. It was all great. Breakfast was fine but could have used more warming. Juice, coffee, and waffles were great. We were pleasantly surprised and would go here any day!! Thanks to all.
Stayed 2 nights in Oct 2025

8/10 Good

Steffanie

Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the lincoln room was very nice and clean. the breakfast was very good. most importantly, the staff was extremely nice and helpful. one issue though was they should leave directions in each room on how to operate the tv remote.
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Very interesting never stayed for the weekend in Galena, but it was wonderful
Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Staff & service, amenities
The hotel was in a convenient location for us to tour Galena area. Room was clean and comfortable but had limited outlets to charge phone and other devices. Was also kind of dark. We parked on lower level lot to access our room and trash can outside entrance was overflowing. First time I went out to parking lot, mouse ran right in front of the door. More attention could be given to outside maintenance at this entry. Breakfast was okay and convenient, well stocked. Staff was friendly.
Stayed 2 nights in Oct 2025

2/10 Terrible

Raj

Stayed 1 night in Oct 2025

2/10 Terrible

Raj

Stayed 1 night in Oct 2025

10/10 Excellent

RaeLynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big,spacious and clean. Friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying the cave room so much. What a cool experience! We stayed for one night, and enjoyed the hottub with tv. Didn't realize there was a sauna when booking! Didn't have a chance to use it though. The breakfast was not great – just cereal and make your own waffles, and not great eggs/sausage. No fruit or anything else healthy. Also there were no forks so had to scavenge for them in the drawers.
Stayed 1 night in Oct 2025

6/10 Okay

Bart

The room description did not match the room we received
Stayed 3 nights in Oct 2025

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