Hotel Santa Maria Novella

4.0 star property
Hotel with a full-service spa, steps from Basilica of Santa Maria Novella
VIP Access

Choose dates to view prices

Photo gallery for Hotel Santa Maria Novella

City view from property
Reception hall
Exterior
Free daily buffet breakfast
Family Condo, 3 Bedrooms, City View, Annex Building | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • Pet friendly

Explore the area

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Uffizi Gallery
    ‪11 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬
VIP Access
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  • Expect exceptional service
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Room options

Superior Room, View

8.6 out of 10
Excellent
(12 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite (3 people)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite (3 people)

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Condo, 3 Bedrooms, City View, Annex Building

10.0 out of 10
Exceptional
(2 reviews)
  • 1109 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Superior Triple Room

10.0 out of 10
Exceptional
(8 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room

9.4 out of 10
Exceptional
(36 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Santa Maria Novella is adjacent to Basilica of Santa Maria Novella and within a 5-minute walk of other popular sights like Piazza di Santa Maria Novella. This 71-room, 4-star hotel has a full-service spa along with free in-room WiFi and a gym.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Ponte Vecchio - 8 min walk - 0.5 miles
  • Piazza del Duomo - 8 min walk - 0.5 miles
  • Uffizi Gallery - 11 min walk - 0.6 miles

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Shake Cafe - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪Fiddler's Elbow - ‬1 min walk
  • ‪Giglio Rosso - ‬2 min walk
  • ‪Ristorante Alla Griglia - ‬1 min walk

About this property

Hotel Santa Maria Novella

Hotel with a full-service spa, steps from Basilica of Santa Maria Novella
Guests staying at Hotel Santa Maria Novella enjoy access to a full-service spa, a gym, and a rooftop terrace. Self parking is offered for EUR 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, conference space, and express check-in.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number IT048017A16HEG2O5Z

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Are free cancellation options available at Hotel Santa Maria Novella?

Hotel Santa Maria Novella provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santa Maria Novella?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on Jul 25, 2025 start from $224.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Santa Maria Novella?

This hotel is situated in Historic Centre of Florence, just steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella, and within a short walk of Cathedral of Santa Maria del Fiore. You'll also find Ponte Vecchio and Uffizi Gallery less than a mile away.

Will I be able to park at Hotel Santa Maria Novella?

Yes, parking is offered for EUR 35 per night.

Is there a spa available at Hotel Santa Maria Novella?

Santa Maria Novella Spa is the hotel's full-service spa and services include massages.

Does Hotel Santa Maria Novella include a casino on the premises?

No, Hotel Santa Maria Novella doesn't have a casino.

Will I find an indoor pool at Hotel Santa Maria Novella?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Santa Maria Novella?

This boutique hotel offers many amenities for couples, including in-room massages as well as a bar and a full-service spa.

Does Hotel Santa Maria Novella have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Santa Maria Novella have a restaurant that serves breakfast?

Yes, Hotel Santa Maria Novella serves free buffet breakfast each morning from its cafe.

Will Hotel Santa Maria Novella allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Santa Maria Novella?

The closest major airport to Hotel Santa Maria Novella is Florence Airport, Peretola (FLR), which is 4.3 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Santa Maria Novella?

No, you won't find guestrooms with balconies at Hotel Santa Maria Novella.

Does Hotel Santa Maria Novella have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Santa Maria Novella.

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1008 reviews
Rating 8 - Good. 128 out of 1008 reviews
Rating 6 - Okay. 32 out of 1008 reviews
Rating 4 - Poor. 14 out of 1008 reviews
Rating 2 - Terrible. 7 out of 1008 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Naji

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

nha-truc

Traveled with family
Liked: Cleanliness, staff & service
Everything at this hotel is fine, except the bed. Terrible bed. It’s time for them to replace their bed frames and mattresses.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ernesto, Guatemala

Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning! Great location from the train and the inside was immaculate. Service was very accommodating and helpful in navigating Florence. Can’t wait to return!
Stayed 2 nights in Mar 2025

10/10 Excellent

Polly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and excellent service, had everything we wanted!
Stayed 1 night in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite hotel in the 3 city visit. Super convenient to the train, in a lovely but not overcrowded square. Super attentive staff and front desk. Old European style. Walkable to most everything. Florence was sunny and exquisite.
Stayed 3 nights in Mar 2025

10/10 Excellent

Annabelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything from the staff to the breakfast included....
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Florence!

Beautiful hotel in Florence. A great location and the hotel had charm and elegance. The service was excellent and loved hearing the hustle and bustle of the square below. The most relaxing time of our trip!
Stayed 3 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very quaint, unique and centrally located. Very close to the train station. The breakfast was delicious. You are immersed into Florence when staying here
Stayed 1 night in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! Clean, quiet, excellent service and fantastic location! Will definitely stay here again!
Stayed 1 night in Feb 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

YUFEI SOPHIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and helpful. Location is excellent, near by train station, lots of restaurants, near St. Maria church. Shopping street. Love it. Just at second there are quite noise from the first floor bar.
Stayed 2 nights in Feb 2025

8/10 Good

Elisabeth Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely period hotel Very clean, staff attentive Walking distance to all attractions
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's great to be remembered

Greeted by an incredible, professional and friendly team, who remembered us from the last time we stayed at Hotel Santa Maria Novella (coming in from a long train ride, this moment brightened our day). Our room has a beautiful view of Santa Maria Novella and the square, full of great restaurant options, shops and sites (all in walking distance). The room itself is spacious, impeccable decor, comfortable and filled with all of the amenities. I might have a hard time leaving, this is such a great hotel filled with such wonderful people
Stayed 1 night in Feb 2025

10/10 Excellent

Stef

Stayed 4 nights in Feb 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel, great location, parking is terrible. Plan to walk a mile if you have a car.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection!!

Hotel Santa Maria Novella is a charming boutique hotel. If you’re looking for beautiful details in every room, you’re in the right place. The hotel is gorgeous and the details are stunning. There’s a good view of the piazza, overlooking the chapel. Perfect location to walk anywhere you need to go in Florence. The service was amazing, and even reserved a nice restaurant for us. The complimentary breakfast is like no other. Overall amazing stay, highly recommend.
View from our room
Front view
Sitting area in hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Arturo, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, very helpful !! Great location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Zhi Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Jan 2025

6/10 Okay

df

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2025