Fisher Island Morgans Hotel Group

"I came here with my family and we all enjoyed our stay. The hotel was very clean and the service was excellent throughout our visit."

"There was an ozone generator left in our room when we were taken there. Lighting in room was faulty; one night we were awakened when spotlights on the bed suddenly turned themselves on. Towels were given two at a time and some had holes and tears. Some days we were told that they were out of washcloths. In a large bathroom, the sink was tiny, with no vanity and no space for personal toiletries. The toilet seat was terribly loose. One night after 9pm the building lost power. We self-evacuated down a dark stairway that had no emergency lighting. No staff ever told us what was happening. They showed no signs of having any plans or training for dealing with such an emergency. Visitors were left completely in the dark...literally. The beach was almost visible from our 3rd story room. Without a balcony it was not worth the extra cost. The bright spot of our stay was Wilson, the host at the Meet Dalia restaurant. He was prompt, attentive, engaging, entertaining, and very helpful with tips about South Beach."

"Great!!"