There were a lot of great things about our 2-night stay at the Coyote Mountain Lodge. Our room was located in the new building and was a spacious suite with a private balcony offering a stunning view of the surrounding mountains. A herd of Elk greeted us at our front door, which hung around the Lodge for some great viewing and pictures throughout our stay. The mattress, linens, and pillows were awesome. Bathroom and shower were great, as were the amenities that even included makeup remover wipes....nice touch. It's rare to be able to get a good night's sleep in hotels, but this was one of the best things about the Lodge. Now, the things we didn't like.....We arrived at 2:30 PM and asked if we could check in early. We were told that the room was ready but we would have to pay $20 for early check-in or come back at 4 PM. We opted to come back at 4. I believe the front desk person was not comfortable delivering this message because she was a bit abrupt and not very pleasant about it. The room and bathroom was lovely and very nicely appointed, however, the carpet was worn and dirt stained along the path from the front door to the deck. There was also a big piece [about 2" x 6"] of the carpet torn out by the front door which was not a good first impression. The coffee maker was substandard for a room at this price. We were also charged an additional $20 for a late check-out of 1 hour extra, but it was worth it to take one more mountain hike before leaving.