Alexander House And Utopia Spa

5.0 star property
Victorian hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Alexander House And Utopia Spa

Front of property
Garden Suites | Premium bedding, in-room safe, individually furnished, desk
Couples treatment rooms, sauna, hot tub, steam room, body treatments
3 bars/lounges
The Gatehouse | Premium bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • 24/7 front desk
  • Pool
  • Gym

Explore the area

Map
Turners Hill, East Grinstead, England, RH10 4QD
  • Tulley's Farm
    ‪4 min drive‬
  • Wakehurst Place
    ‪6 min drive‬
  • Queen Victoria Hospital
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪12 min drive‬

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Room options

Cosy Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfy King Room

  • 321 sq ft
  • Sleeps 2
  • 1 Double Bed

Garden Suites

  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

Luxury Super King Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Traditional Suite

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Spa Suite

  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Junior Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Master Suite

  • 1238 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

East Grinstead

Located within 2 miles (3 km) of Worth Way Country Park, Alexander House And Utopia Spa places you within a few miles (5 km) of Tulley's Farm. This 58-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Tulley's Farm - 4 min drive - 2.3 miles
  • Standen House and Garden - 5 min drive - 3.1 miles
  • Wakehurst Place - 6 min drive - 4.0 miles
  • Queen Victoria Hospital - 6 min drive - 4.3 miles
  • Ashdown Forest - 12 min drive - 9.5 miles

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Crown at Turners Hill - ‬15 min walk
  • ‪Red Lion - ‬2 min drive
  • ‪The Dukes Head - ‬6 min drive
  • ‪Tarana - ‬2 min drive
  • ‪The Farmyard Kitchen - ‬4 min drive

About this property

Alexander House And Utopia Spa

Victorian hotel with 2 restaurants and a full-service spa
At Alexander House And Utopia Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free valet parking is available. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include refrigerators, coffee makers, and laptop-compatible safes.
An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Utopia Spa has 29 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Croatian, Dutch, English, French, German, Hungarian, Italian, Romanian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1608
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 40.00 per pet, per night
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Is free cancellation available at Alexander House And Utopia Spa?

Alexander House And Utopia Spa provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Alexander House And Utopia Spa?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Alexander House And Utopia Spa on Jun 5, 2025 start from $246.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Alexander House And Utopia Spa?

This hotel is located in East Grinstead, close to Tulley's Farm, Wakehurst Place, and London England Temple The Church of Jesus Christ of Latter-day Saints. You'll also find High Weald and Standen House and Garden within a short drive.

Will I be able to park at Alexander House And Utopia Spa?

Yes, valet parking and self parking are free at the hotel. Extended parking is available for GBP 7.5 per night. Accessible parking and electric car charging are also available for guests.

Is a spa located at Alexander House And Utopia Spa?

Utopia Spa is the hotel's spa and services include hot stone massages, Swedish massages, body wraps, and reflexology.

Does Alexander House And Utopia Spa have a casino on the premises?

No, Alexander House And Utopia Spa doesn't have a casino.

Is there an indoor pool at Alexander House And Utopia Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Alexander House And Utopia Spa?

This boutique hotel offers plenty of amenities for couples including an indoor pool, 3 bars, and a restaurant with al fresco dining.

Are there hot tubs at Alexander House And Utopia Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Alexander House And Utopia Spa feature a restaurant that includes a breakfast menu?

Yes, Alexander House And Utopia Spa has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Alexander House And Utopia Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Alexander House And Utopia Spa for a fee of GBP 40.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Alexander House And Utopia Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Alexander House And Utopia Spa?

The closest major airport to Alexander House And Utopia Spa is Gatwick Airport (LGW), which is 9.3 mi away (17 minutes by car). Another top airport is London City Airport (LCY), which is around 27.8 mi away.

Are there rooms with balconies at Alexander House And Utopia Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

Does Alexander House And Utopia Spa have a wedding venue?

There are wedding services available at Alexander House And Utopia Spa if that's in your vacation plans.

Alexander House And Utopia Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 259 out of 456 reviews
Rating 8 - Good. 98 out of 456 reviews
Rating 6 - Okay. 47 out of 456 reviews
Rating 4 - Poor. 32 out of 456 reviews
Rating 2 - Terrible. 20 out of 456 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with excellent service.

A beautiful building with welcoming log fires. The hotel is very comfortable and every member of staff went out of their way to be helpful with my disabled husband. They were unfailingly cheerful and created a lovely atmosphere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday celebration

The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
Stayed 1 night in Feb 2025

2/10 Terrible

CC

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Disappointing

Our Garden Suite was fabulous but food main courses were cold, extremely slow service, for desserts and drinks at spa. Relaxation room cold and disappointing 85min massage.
Stayed 1 night in Jan 2025

2/10 Terrible

George

Stayed 2 nights in Dec 2024

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jamie, Crawley Down

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately it wasn’t the 5 star experience we are used to when staying at Alexander house when it came to the room and restaurant. The staff are all amazing though and will immediately fix any issues raised. Was just shame on first impressions when walking into a very tired room which was nowhere near worthy of a 5 star category - even if it was the basic room. We had a broken iron, broken plug sockets, wallpaper peeling from ceiling and walls, cracks apparent everywhere and just very tired woodwork/tiles throughout. Management were great and moved us to a junior suite for the trouble and were also in agreement with us. As for the restaurant, there were also issues here. We ordered the £100 cote du beouf, which not only came out to us 50 minutes after ordering, but was stone cold along with all of the side dishes. It took another 2 attempts to get this right, the second time the waiter said he didn’t even bring it out to us when he checked the temperature first. I guess third time lucky is always a charm but obviously we were waiting well over an hour by now for our food. The manager was kind enough to give us the bottle of wine we ordered on the house for the issues. We were celebrating joint birthdays (big 40) so it was a bit of a shame to experience the above, but the staff did what they could to still make it special so thank you.
Stayed 1 night in Dec 2024

8/10 Good

George

Stayed 1 night in Nov 2024

10/10 Excellent

Oswaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Stayed 1 night in Nov 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property both inside and out with nice parking
Stayed 2 nights in Nov 2024

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

soniya

Stayed 1 night in Oct 2024

10/10 Excellent

Mandeep Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a wonderful stay at Alexander House. The room was amazing, the Spa was excellent and the staff were really friendly. I'll definitely return again.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over close to Gatwick. Beautiful pools at the spa to help with jet lag Great dining options
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Stayed 1 night in Sep 2024

10/10 Excellent

Hinna

Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Stunning
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was better than expected no need to leave the property! Wish we did 2 nights here
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Lovely hotel in beautiful surroundings .
Stayed 1 night in Sep 2024