Alexander House And Utopia Spa

5.0 star property
Victorian hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Alexander House And Utopia Spa

Front of property
3 bars/lounges
The Gatehouse | Premium bedding, in-room safe, individually furnished, desk
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Pet-friendly

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Pool

Explore the area

View in a map
Turners Hill, East Grinstead, England, RH10 4QD
  • Tulley's Farm
    ‪4 min drive‬
  • Wakehurst Place
    ‪6 min drive‬
  • Queen Victoria Hospital
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪12 min drive‬

Room options

Cosy Double Room

7.4 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfy King Room

10.0 out of 10
Exceptional
(1 review)
  • 321 sq ft
  • Sleeps 2
  • 1 Double Bed

Garden Suites

9.0 out of 10
Wonderful
(2 reviews)
  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

Luxury Super King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Traditional Suite

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Spa Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Master Suite

  • 1238 sq ft
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

East Grinstead

Located within 2 miles (3 km) of Worth Way Country Park, Alexander House And Utopia Spa places you within a few miles (5 km) of Tulley's Farm. This 58-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Tulley's Farm - 4 min drive - 2.3 miles
  • Wakehurst Place - 6 min drive - 4.0 miles
  • Queen Victoria Hospital - 6 min drive - 4.3 miles
  • Ashdown Forest - 12 min drive - 9.5 miles
  • Lingfield Park Racecourse and Golf Club - 14 min drive - 8.2 miles

Getting around

  • East Grinstead Station - 5 min drive
  • Gatwick Airport (LGW) - 17 min drive

Restaurants

  • ‪The Fox Eating and Drinking House - ‬7 min drive
  • ‪The Real Pizza Company - ‬5 min drive
  • ‪KFC - ‬6 min drive
  • ‪The Dukes Head - ‬6 min drive
  • ‪The Archive Coffee & Cycling - ‬8 min drive

About this property

Alexander House And Utopia Spa

Victorian hotel with 2 restaurants and a full-service spa
At Alexander House And Utopia Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free valet parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include refrigerators, coffee makers, and laptop-compatible safes.
An outdoor tennis court and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Utopia Spa has 29 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15.50 per person
  • 2 restaurants
  • 3 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • AGs 3 Rosette Restaurant
  • Reflections Restaurant

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 495 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1608
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 40.00 per pet, per night
  • Dogs only
  • 1 total (44 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15.50 per person
  • Extended parking fee: GBP 7.5 per night
  • Pet fee: GBP 40.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night
  • Facilities fee: GBP 20 per person, per day and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Alexander House Spa
Alexander House Utopia
Alexander House Utopia Spa
Alexander House Utopia Spa East Grinstead
Alexander Utopia Spa
Utopia Alexander House
Utopia Spa Alexander House
Alexander House Utopia Spa Hotel East Grinstead
Alexander House Utopia Spa Hotel
Alexander House And Utopia Spa Hotel
Alexander House And Utopia Spa East Grinstead
Alexander House And Utopia Spa Hotel East Grinstead

Frequently asked questions

Is free cancellation available at Alexander House And Utopia Spa?

Alexander House And Utopia Spa provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see close to Alexander House And Utopia Spa?

This hotel is located in East Grinstead, close to Tulley's Farm, Wakehurst Place, and Hawth Theatre. You'll also find High Weald and Standen House and Garden within a short drive.

Is parking available on site at Alexander House And Utopia Spa?

Yes, valet parking and self parking are free at the hotel. Extended parking is available for GBP 7.5 per night. Accessible parking and electric car charging are also available for guests.

Is a spa located at Alexander House And Utopia Spa?

Utopia Spa is the hotel's spa and services include prenatal massages, Swedish massages, body wraps, and Ayurvedic treatments.

Does Alexander House And Utopia Spa have a casino on the premises?

No, Alexander House And Utopia Spa doesn't have a casino.

Is there an indoor pool at Alexander House And Utopia Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Alexander House And Utopia Spa?

This boutique hotel offers plenty of amenities for couples including an indoor pool, 3 bars, and a restaurant with al fresco dining.

Does Alexander House And Utopia Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Alexander House And Utopia Spa feature a restaurant that includes a breakfast menu?

Yes, Alexander House And Utopia Spa has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Does Alexander House And Utopia Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Alexander House And Utopia Spa for a fee of GBP 40.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Alexander House And Utopia Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Alexander House And Utopia Spa?

The closest major airport to Alexander House And Utopia Spa is Gatwick Airport (LGW), which is 9.3 mi away (17 minutes by car). Another top airport is London City Airport (LCY), which is around 27.8 mi away.

Are there rooms with balconies that I can book at Alexander House And Utopia Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or courtyard views.

Does Alexander House And Utopia Spa have a wedding venue?

There are wedding services available at Alexander House And Utopia Spa if that's in your vacation plans.

Reviews

Alexander House And Utopia Spa Reviews

8.4

Very Good

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 272 out of 477 reviews
Rating 8 - Good. 100 out of 477 reviews
Rating 6 - Okay. 50 out of 477 reviews
Rating 4 - Poor. 34 out of 477 reviews
Rating 2 - Terrible. 21 out of 477 reviews

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and made me feel very welcome and went above and beyond and even surprised me with a cake saying Happy Birthday for my birthday. Definitely would go there again
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another enjoyable stay at AH

Booked one night stay to celebrate my step-son's 21st birthday, we had 2 king-bed rooms in the main house. Full of character, spacious and very clean. We enjoyed drinking outside in the sun, the spa was clean and although busy it didn't feel crowded, and we made use of the outdoor jacuzzi and sauna. Our meal at Reflections was a little disappointing, but I put this down to them being extremely busy and possibly a staff member down. After dinner we enjoyed further drinks at the Champagne bar, which had a great atmosphere. Breakfast in the morning was plentiful. It was our 3rd trip, and we will definitely have a 4th.
Stayed 1 night in May 2025

10/10 Excellent

Nisha

Stayed 1 night in May 2025

8/10 Good

Alistair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thinking is need to improve Breakfast and some of menus on Restaurant also the mattress too
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

2/10 Terrible

Sam

Disliked: Property conditions & facilities, room comfort
Room was boiling hot, and the toilet was running all night keeping us up
Stayed 1 night in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

We had a fantastic stay including a fantastic upgrade to a garden suite. Reflections restaurant was lovely, shout out to Joely
Stayed 1 night in Apr 2025

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should fix sinks :faucets in room. Our
Stayed 3 nights in Apr 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Spa and pool. Plenty of parking and our room was serviced every day. We had breakfast delivered to our room which was a real treat. We visited nearby Wakehurst Arboretum and gardens and had no trouble eating out also. Our door key didn’t work on two occasions. Cocktails were expensive but overall it was a wonderful long, relaxing Easter weekend. The staff were very polite and helpful.
Stayed 3 nights in Apr 2025

6/10 Okay

Joanna

Traveled with family
Quite disappointed really, although building & location lovely
Stayed 1 night in Apr 2025

6/10 Okay

Xavier

Traveled with partner
Liked: Cleanliness, staff & service
It’s a nice property but does not really achieve a 5 star level. The building is very nice but the interior design lacks the level of elegance of a 5-star property. We stayed in a garden room in the new building which was very large but not particularly well laid out. The restaurant tables were small and crammed and the food was ok but overpriced.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel surrounded by nature. The staff was absolutely amazing. Greeted when you walk in cared for by concierge. Rooms were clean and property was well maintained. I would definitely recommend and as an extra treat for yourself by going and enjoying some of their great spa services!
Stayed 1 night in Apr 2025

6/10 Okay

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sterna

Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service
The staff were very friendly and helpful. Decor and environment was superb but a little tired in places. Rooms were very hot. Spa was too busy to use when wanted.
Stayed 1 night in Mar 2025

4/10 Poor

Emma

Disliked: Property conditions & facilities, room comfort

Poor spa. Terrible, overpriced food.

The spa was not up to basic standards. Steam room was cold. Sauna was cold without water to top it up. Restaurant food was overpriced at £35:£40 per meal. It came cold. When informed staff, food was taken away, warmed under the grill and returned 20 mins later. This was a fish dish, so basically inedible.. The decor was dated and cheap looking. Terrible value for money overall.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Mireya and Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and service. Some areas of the property are tired for example the staircase carpet but we did enjoy our stay as the food and service was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with excellent service.

A beautiful building with welcoming log fires. The hotel is very comfortable and every member of staff went out of their way to be helpful with my disabled husband. They were unfailingly cheerful and created a lovely atmosphere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday celebration

The stay has been amazing, we haven’t found fault in anything. The food has been great and service throughout the hotel exceptional. The surrounds are beautiful and relaxing. The only thing I will mention about the spa towels were left on chairs all around with no one using them, this made seating very limited.
Stayed 1 night in Feb 2025

2/10 Terrible

CC

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025