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Heart Hotel and Services

3.0 star property
Hotel in Dumaguete with a rooftop terrace and a 24-hour front desk

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Photo gallery for Heart Hotel and Services

Exterior
Family Suite | 1 bedroom, iron/ironing board, free WiFi
Hallway
Hallway
Family Suite | Balcony

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Perdices Street, Dumaguete, Dumaguete, Negros Oriental, 6200
  • Rizal Boulevard
    ‪5 min walk‬
  • Robinsons Dumaguete Shopping Center
    ‪10 min walk‬
  • Silliman University Main Campus
    ‪12 min walk‬
  • Dumaguete (DGT)
    ‪7 min drive‬

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Room options

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Matrimonial Deluxe | 1 bedroom, iron/ironing board, free WiFi

Matrimonial Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Matrimonial Standard

Matrimonial Standard | 1 bedroom, iron/ironing board, free WiFi

Matrimonial Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Deluxe

Single Deluxe | 1 bedroom, iron/ironing board, free WiFi

Single Deluxe

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite

Family Suite | 1 bedroom, iron/ironing board, free WiFi

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Dumaguete

Heart Hotel and Services places you within a 5-minute walk of Bell Tower and Belfry. This 18-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Belfry - 3 min walk - 0.2 miles
  • Rizal Boulevard - 5 min walk - 0.3 miles
  • Robinsons Dumaguete Shopping Center - 10 min walk - 0.6 miles
  • Silliman University Main Campus - 12 min walk - 0.7 miles
  • Negros Convention Center - 2 min drive - 0.9 miles

Getting around

  • Dumaguete (DGT) - 13 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Natividad's Painitan - ‬6 min walk
  • ‪Cafe Filomena Restaurant - ‬8 min walk
  • ‪Ichiraku - ‬2 min walk

About this property

Heart Hotel and Services

Hotel in Dumaguete with a rooftop terrace and a 24-hour front desk
At Heart Hotel and Services, guests have access to a rooftop terrace, free WiFi in public areas, and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer free toiletries and bidets. Fans and ironing boards are other standard amenities.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: PHP 100 per person
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for PHP 250.0 per day

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately PHP 100 per person
  • Rollaway bed fee: PHP 250.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Heart Hotel Services Dumaguete
Heart Hotel Services
Heart Services Dumaguete
Heart Hotel and Services Hotel
Heart Hotel and Services Dumaguete
Heart Hotel and Services Hotel Dumaguete

Frequently asked questions

What's there to do around Heart Hotel and Services?

Located steps from Bell Tower, this hotel is in Dumaguete, and within a 10-minute walk of Rizal Boulevard and Belfry. You'll also find Robinsons Dumaguete Shopping Center and St Catherine of Alexandria Cathedral less than a mile away.

Is there parking available at Heart Hotel and Services?

Yes, self parking is offered for free at the hotel.

Does Heart Hotel and Services feature a casino at the property?

No, Heart Hotel and Services doesn't have a casino.

Is there an indoor pool at Heart Hotel and Services?

No, there is no indoor pool at this hotel.

Is Heart Hotel and Services good for couples?

Amenities at this hotel that appeal to couples include a rooftop terrace and a 24-hour front desk.

Does Heart Hotel and Services have a hot tub?

No, there isn't a spa tub at this hotel.

Does Heart Hotel and Services have a restaurant that serves breakfast?

Yes, Heart Hotel and Services serves a cooked-to-order breakfast each morning for a surcharge from its snack bar.

Will Heart Hotel and Services allow pets to stay for free?

No, pets aren't allowed at Heart Hotel and Services.

Does Heart Hotel and Services have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Heart Hotel and Services?

The closest major airport to Heart Hotel and Services is Dumaguete (DGT), which is 2.6 mi away (13 minutes by car).

Are there rooms with balconies at Heart Hotel and Services?

Yes, some guestrooms at Heart Hotel and Services offer a balcony.

Heart Hotel and Services Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

8/10 Good

Jalyn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and safe and good ambiance
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very noisy location. Construction outside and inside, busy street, and window shop downstairs. While the room was clean and had everything you need, it was quite small.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumaguete Getaway.

I didn’t like the small bathroom/shower room. It was tooo small and I like bathroom floors to be dry, not wet but the rest was fine. NICE BED TOO!!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

PAUL

Disliked: Cleanliness, property conditions & facilities, room comfort

À éviter !!!

Emplacement en bord d'un boulevard très bruyant...pas d'insonorisation...donc boules quiès obligatoires... Douche minuscule... Petit déjeuner ridicule. D'autres adresses bien mieux et moins cher !!!
Stayed 1 night in Jul 2018

8/10 Good

HIROYUKI

Liked: Cleanliness, amenities
breakfast is good😍
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Jarkko

Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

SHAN SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了洗手檯的水小的是用滴的之外，其他都很滿意！
Stayed 2 nights in Feb 2019