Our stay was disappointing. We had stayed many years ago at the property and it seemed overall in a state of disrepair. The room itself was tidy enough, but soap dispenser didn't really work (important during pandemic), coffee pot filled with previous tenants grinds along with mold, pillow cases and bedding were clean but pillows themselves had age to them. Patio door lock didn't seem to work.
The listing mentions 2 beds and space for up to 3 folks. It's very important to understand the second bed is an air mattress. That wasn't clear to us and made for some pretty restless nights as an air mattress is fine for one night in a pinch, but a really poor way to spend an entire vacation. Would have stayed elsewhere knowing this.
Our largest issue was that a fire took place in the stairwell during our stay. The scary part was that the in-room smoke detectors for all the adjacent rooms did not go off. The smell was really bad and some other guests had to leave. We spent several hours outside our room waiting for the smell to clear. The system at the property appeared to be faulty and they even had signage up about it soon to be upgraded.
Communication with the host was good, but once the issues were brought forth, this is where the communication dropped off and did not offer any resolution. In the terms of the stay agreement - a clause for mediation is given; however we were never offered an opportunity to proceed with that and only offered a discount on a future stay.