Novotel Cusco

Property class: 4
VIP Access

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Photo gallery for Novotel Cusco

A spacious courtyard with a central seating area, stone columns, and a view of the upper floor through a glass roof.
A spacious corridor with stone arches, a red door, and a seating area with colorful chairs.
A reception desk with a modern design, featuring a logo and the name 'NAMASTE SPA'.
A spacious indoor area with stone arches and a glass ceiling, featuring multiple seating arrangements and tables.
A spacious courtyard with multiple seating areas, including sofas and tables, surrounded by stone arches and a central fire feature.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Business services
  • Bar

Explore the area

View in a map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Cusco Cathedral
    ‪3 min walk‬
  • Place, Coricancha
    ‪3 min walk‬
  • Airport, Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Room, 2 Twin Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed (Colonial)

  • Sleeps 1
  • 1 Double Bed

Family Duplex, 1 Queen Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 176 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Habitación Colonial Matrimonial

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 229 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Cusco

Located in Cusco Historic Center, Novotel Cusco is adjacent to Cusco Cathedral and within a 5-minute walk of other popular sights like Plaza de Armas. This 4-star hotel has 99 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Cusco Cathedral - 3 min walk - 0.2 miles
  • Coricancha - 3 min walk - 0.2 miles
  • San Blas Church - 3 min walk - 0.2 miles
  • San Pedro Market - 12 min walk - 0.7 miles

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪picarones ruinas - ‬2 min walk
  • ‪Kion - ‬2 min walk
  • ‪Cicciolina - ‬2 min walk
  • ‪Nuna Raymi - ‬2 min walk
  • ‪Museo del Pisco - ‬1 min walk

About this property

Novotel Cusco

Guests of Novotel Cusco enjoy access to free WiFi in public areas, meeting rooms, and a 24-hour business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for PEN 50 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this historic hotel include coffee/tea in a common area, express check-out, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with cable channels. Minibars, hair dryers, and safes are also available. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Yaku Wasi Bar-Restaurante

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PEN 50 per pet, per day
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20422841653

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

Is free cancellation available at Novotel Cusco?

Novotel Cusco provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Cusco?

As of Oct 31, 2026, prices found for a 1-night stay for 2 adults at Novotel Cusco on Dec 1, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Cusco?

This hotel is situated in Cusco Historic Center within a short 4-minute walk of Plaza de Armas and also 12 minutes on foot from San Pedro Market. You'll also find Twelve Angled Stone and Cusco Cathedral less than a mile away.

Is parking available on site at Novotel Cusco?

No, there isn't parking at this hotel.

Does Novotel Cusco have a casino?

No, Novotel Cusco doesn't have a casino.

Is there an indoor pool at Novotel Cusco?

No, there is no indoor pool at this hotel.

Is Novotel Cusco a good place to stay for couples?

Amenities that appeal to couples at this historic hotel include a minibar as well as a restaurant and a bar/lounge.

Are there hot tubs at Novotel Cusco?

No, this hotel doesn't have a spa tub.

Does Novotel Cusco feature a restaurant that includes a breakfast menu?

Yes, Novotel Cusco serves buffet breakfast for a surcharge each morning at Yaku Wasi Bar-Restaurante.

Does Novotel Cusco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Novotel Cusco for a fee of PEN 50 per pet, per day.

Are there connecting rooms at Novotel Cusco?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Novotel Cusco?

The closest major airport to Novotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.2 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Novotel Cusco?

No, there aren't any guestrooms with balconies at Novotel Cusco.

Novotel Cusco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay highly recommended, Location is amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean quiet
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in a perfect location Excellent drinks and food; very reasonable prices considering surrounding restaurants We’ll be back!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and friendly staff. Great location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful and cozy patio. Breakfast was great with options for everybody
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean rooms and well maintained building
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, wonderful property
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good location, staff very kind and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a beautiful central lobby.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strict on check in time which is 3pm so had to wait Other than that hotel is in a good location and is good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice spa amenities, great restaurant, and a good breakfast buffet. I really like the atrium area, a calming place to recharge after a day in the city. I wouldn't hesitate to stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved every aspect of our stay at Novotel Cusco. The location is unbeatable. The hotel is within easy walking distance of everything in Cusco's historic center, making it incredibly convenient to explore the city. There are also several excellent restaurants just 1–2 minutes away. The breakfast was outstanding. I always look for hotels with an excellent breakfast. The room was, comfortable, and well maintained, and the staff was friendly, welcoming, and always willing to help. I would absolutely stay here again without hesitation.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, friendly staff, nice and clean rooms. My only complaints are that the hotel is a bit chilly and the restaurant was slow, although the food was good. Overall, a great hotel for the area. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel in the city center. They helped us arrange a taxi to Ollantaytambo and allowed check in as soon as our room was available. 100% recommend this hotel. Beautiful too!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED my stay at Novotel Cusco. Namely due to the excellent, welcoming, and friendly staff. I was there as a solo female traveler and felt safe a walking back to Novotel and felt welcomed home. It’s also a very convenient location to the regular tourist beat. Easy to walk to most places you’d want to go within 10 minutes. I had no problem being picked up or dropped off by any tour agency. Lastly, the food is really good that Yaku Burger bangs.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely courtyard, friendly staff. We had to leave early sp the packed a lovely to go breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with central location and nice staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel great staff great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, beautiful hotel
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to main city attractions, clean amenities, staff very friendly, great breakfast. Airports shuttle/taxi available on request
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the terrace
Stayed 2 nights in Apr 2026