Novotel Cusco

4.0 star property
Historic hotel with a 24-hour business center and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Novotel Cusco

Exterior
Business center
Sports facility
LCD TV
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Plaza de Armas
    ‪3 min walk‬
  • Cusco Cathedral
    ‪5 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Family Duplex, 1 Queen Bed (Colonial)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(24 reviews)
  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 176 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Room, 1 Double Bed (Colonial)

  • Sleeps 1
  • 1 Double Bed

Habitación Colonial Matrimonial

9.4 out of 10
Exceptional
(6 reviews)
  • 229 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Twin Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cusco

Located in Cusco Historic Center, Novotel Cusco is adjacent to Cusco Cathedral and within a 5-minute walk of other popular sights like Plaza de Armas. This 4-star hotel has 99 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Coricancha - 3 min walk - 0.2 miles
  • Cusco Cathedral - 5 min walk - 0.3 miles
  • San Pedro Market - 13 min walk - 0.7 miles
  • Sacsayhuaman - 18 min walk - 0.9 miles

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪Tika Sara - ‬1 min walk
  • ‪7 Vidas Taproom Cusco - ‬1 min walk
  • ‪La Bodega 138 - ‬1 min walk

About this property

Novotel Cusco

Historic hotel with a 24-hour business center and a 24-hour front desk
Guests of Novotel Cusco enjoy access to free WiFi in public areas, meeting rooms, and a 24-hour business center. Airport transportation is made easy with an airport shuttle (available 24 hours) for PEN 50 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this historic hotel include coffee/tea in a common area, express check-out, and free newspapers.
Guests can expect to find free WiFi and LCD TVs with cable channels. Minibars, hair dryers, and safes are also available. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:00 AM on weekends; PEN 60.20 for adults and PEN 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Cave

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PEN 50 per pet, per day
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 20422841653

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Frequently asked questions

Is free cancellation available at Novotel Cusco?

Novotel Cusco provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near Novotel Cusco?

This hotel is situated in Cusco Historic Center within a short 4-minute walk of Plaza de Armas and also 12 minutes on foot from San Pedro Market. You'll also find Twelve Angled Stone and Cusco Cathedral less than a mile away.

Will I be able to park at Novotel Cusco?

No, there isn't parking available at the hotel.

Does Novotel Cusco have a casino?

No, Novotel Cusco doesn't have a casino.

Is there an indoor pool at Novotel Cusco?

No, there is no indoor pool at this hotel.

Is Novotel Cusco a good place to stay for couples?

Amenities that appeal to couples at this historic hotel include a minibar as well as a bar and a restaurant.

Does Novotel Cusco have a hot tub?

No, there isn't a spa tub at this hotel.

Does Novotel Cusco feature a restaurant that includes a breakfast menu?

Yes, Novotel Cusco serves buffet breakfast for a surcharge each morning at La Cave.

Does Novotel Cusco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Novotel Cusco for a fee of PEN 50 per pet, per day.

Does Novotel Cusco have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Cusco?

The closest major airport to Novotel Cusco is Alejandro Velasco Astete Intl. Airport (CUZ), which is 3.2 mi away (15 minutes by car).

Can I book a room with a balcony at Novotel Cusco?

No, there aren't any guestrooms with balconies at Novotel Cusco.

Reviews

Novotel Cusco Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 725 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

10/10 Excellent

Mariadela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and super friendly staff!! Loved the experience!! If I would find my way back to Cusco again I will definitely stay at this hotel again! Loved it! Luxurious and colonial looking at the same time! Loved it! The breakfast spread was amazing as well! Couldn’t recommend it enough!
Stayed 3 nights in Jun 2025

10/10 Excellent

Edlyne

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Edlyne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had a beautiful stay, totally recommend anyone coming to Cusco Peru to book the Novotel Hotel. The location was great walkable to a lot of places. Staff was awesome.
Stayed 4 nights in Jun 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, nice location. Building quite old.
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to areas of interest...well appointed rooms
Stayed 3 nights in May 2025

10/10 Excellent

Peter, Seattle

Traveled with group
Liked: Amenities
Fantastic staff. Beautiful lobby and courtyard. Amazing location! Comfortable rooms. Great breakfast. Easy and safe baggage storage. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

christina

Stayed 3 nights in May 2025

8/10 Good

Humberto Cruz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit Cusco. I definitely recommend this hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Karina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central; Comfy beds; Great staff
Stayed 4 nights in May 2025

10/10 Excellent

Huma

Traveled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Leah

Disliked: Property conditions & facilities
This place was loud as the ceiling of the courtyard reverberates all sound of people leaving for early morning tours.
Stayed 2 nights in May 2025

10/10 Excellent

Carla, St Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic experience at this hotel. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. The hotel itself was charming, spotless, and full of character. The location was perfect — we were able to walk everywhere, and all of our tours had no trouble picking us up directly from the hotel.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
This property is very nice and close to the main plaza and surrounding areas to eat, shop and explore. The hotel staff are incredible and very friendly. They take care of everything and with a smile. I highly suggest that anyone stay here when visiting Cusco, they deserve more than 5 stars!
Stayed 2 nights in May 2025

10/10 Excellent

Savitri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Johane

Stayed 1 night in May 2025

10/10 Excellent

Jeremy, Bartlett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marco

Stayed 1 night in May 2025

6/10 Okay

vinisha

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was always warm and too dry to breathe comfortably.
Stayed 3 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…… . …..
Stayed 1 night in May 2025

10/10 Excellent

Paola

Liked: Cleanliness
Beautiful
Stayed 4 nights in Apr 2025

8/10 Good

Radhika

Stayed 3 nights in May 2025

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Vinod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Cusco, Peru. Walking distance from the main plaza (Plaza Mayor), and close to restaurants and shops.
Stayed 4 nights in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely hotel located close to all the tourist sites
Stayed 1 night in May 2025

10/10 Excellent

ANABEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025